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Century Dodge Chrysler Jeep RAM

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (47 reviews)
Visit Century Dodge Chrysler Jeep RAM
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:30pm 8:00am–6:00pm
Tuesday 9:00am–6:00pm 8:00am–6:00pm
Wednesday 9:00am–7:30pm 8:00am–6:00pm
Thursday 9:00am–6:00pm 8:00am–6:00pm
Friday 9:00am–7:30pm 8:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
New (888) 510-0043 (888) 510-0043
Used (866) 783-4228 (866) 783-4228
Service (888) 510-7754 (888) 510-7754

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (47 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Century Dodge Chrysler Jeep RAM from DealerRater.

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Great service!

The sales team are very quick to help you and are very receptive of your car needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Ram Rebel

I went in and looked at a Ram Rebel. After being outside for about 5 minuets a salesman drove by in a golf cart and said he would send someone right out. After waiting forever i was about to drive off the lot when Steve drove up. He was quick to answer my questions. I would recommend Steve Jones of you go in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Customers are an unwanted intrusion..

The service staff is generally courteous, but seem to be hamstrung by antiquated systems and indifferent management. While waiting for my car to be released to me after being repaired the previous day, I went onto the show room floor looking to trade in my older Jeep on a new Grand Cherokee Limited. There were four sales people on the floor, huddled around a counter discussing what to order for lunch from a take out menu. I was on the floor for 15 minutes, tried to make eye contact several times as I stood patiently near by. I was the only customer, clearly waiting to talk to someone about buying a car. I was ignored to the point that I began to wonder how long I could stand there, a mere 3 feet away without being noticed. I gave up after 15 minutes and left the dealership, never to return. Two days later, I bought a Grand Cherokee from a dealer 20 miles away. They gave me a fair deal, appreciated my business, treated me with respect and the entire transaction took less time than it took to pick up my car from the service department at Century - the day after the repairs had been completed! Don't waste your time in Wentzville if you're looking to buy or service a Jeep or Dodge. This place won't be around long under current management.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Renfro Farmers Insurance

I purchased my SUV about a year and a half ago. I went in and let Brian, one of the owners, know what I wanted. Newer, not new, mid size, third seat option, etc. He walked me straight over to a new trade in, I thought it was new, and told me about it. No going back and forth. His price on what this vehicle offers, upgrades, condition, mileage, was in my range and I could spend more but get less. He allowed me to test drive it for a night, offered me the same on anything else, if I want to try something on the lot. I absolutely fell in love with the options and way the car looked. Everyone that I dealt with there was on top of their game. I've had my oil changed there and a few other little service things handled there. 5 star every single time. I like supporting family owned and ran businesses. I as a small business owner can appreciate that and try to buy local. I recommend these guys anytime I hear of someone looking. They will take great care of you and you can trust them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome new truck buying experience!

Best new vehicle purchase ever! Fast, courteous and professional! I will never go anywhere else!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Horrific Service Department

I had an absolute horrible experience with their service department. After giving them an extensive explanation on what was wrong with my car (stuttering on the highway) they somehow decided to fix an issue with a ball joint that was apparently locking up my drive train during turns, an issue I had never noticed and never told them about. Since they said the ball joint was bad, they refused a refund as it fixed an issue, even if it wasn't the one I had brought it in for, even though I heard them over the phone guaranteed me that it was a fix for the issue I had stated. I brought the car back after having the same stutter reoccur 13 times on my drive to work, and 9 times on the way back. They kept my car for over a week, never called me once with an update, and when I finally called, they said they did not have a single occurrence of the issue I stated and could not find anything wrong, but would keep testing. I picked the car up to take it elsewhere, as I do not trust them with any aspect of my vehicle, and will just take the $700 hit for the ball joint so I can make sure I get the proper service elsewhere. And also, after apparently zero occurrences of this stutter happening over a course of their week test driving, it happened 7 times on my way back from picking it up. I am absolutely disgusted by their business practices and knowledge.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Horrific Service Department

I had an absolute horrible experience with their service department. After giving them an extensive explanation on what was wrong with my car (stuttering on the highway) they somehow decided to fix an issue with a ball joint that was apparently locking up my drive train during turns, an issue I had never noticed and never told them about. Since they said the ball joint was bad, they refused a refund as it fixed an issue, even if it wasn't the one I had brought it in for, even though I heard them over the phone guaranteed me that it was a fix for the issue I had stated. I brought the car back after having the same stutter reoccur 13 times on my drive to work, and 9 times on the way back. They kept my car for over a week, never called me once with an update, and when I finally called, they said they did not have a single occurrence of the issue I stated and could not find anything wrong, but would keep testing. I picked the car up to take it elsewhere, as I do not trust them with any aspect of my vehicle, and will just take the $700 hit for the ball joint so I can make sure I get the proper service elsewhere. And also, after apparently zero occurrences of this stutter happening over a course of their week test driving, it happened 7 times on my way back from picking it up. I am absolutely disgusted by their business practices and knowledge.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

thank you Craig

Craig was awesome. The ordering and buying process was simple, efficient, and pleasant. Once the jeeps came in the financing guy, Scott was very efficient, simple and quick. The best experience with buying vehicles by far.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Horrible Service, left car a mess, scratched paint

My experience with Century has been HORRIBLE. "Kelly" who says he's a service manager, is the most rude and mean person I have even spoken with at a car dealer. I received ZERO concern or help from him when mentioning my issues. Do not take your car here - it's worth the drive to go elsewhere!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My first RAM Truck

I have been in the car industry in the past and am currently on the vendor side of the business so I know a little bit about what should and should not go down when buying a car. Bottom line is this...Century does a fantastic job from start to finish. Joe, our salesman, did a great job keeping me informed of the process and was up front and honest in every way. I wanted this thing to move quickly...and they were more than accommodating. Great job Century and their staff. Go see Joe if you?re looking for an CDJR products.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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