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Jim ONeal Ford

(697 reviews)
Visit Jim ONeal Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–7:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
2020 consumer dealer award
View 2 awards
2020 consumer dealer award 2019 consumer dealer award
New (812) 590-8003 (812) 590-8003
Used (812) 590-8014 (812) 590-8014
Service (812) 590-8013 (812) 590-8013

Reviews

(697 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim ONeal Ford from DealerRater.

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Very friendly staff and willing to work with me on my

Very friendly staff and willing to work with me on my trade in and purchase of new vehicle. Felt no pressure at all from my salesman, Jim Meagher, which meant a lot to my wife and wife. Thank You Jim O'Neal

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Best dealership experience we have had.

Best dealership experience we have had. The entire staff was honest, up-front, and helpful. They didn't play the typical dealership games others use to make a sell. We will shop there again when we need another vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Kenny Trich the Internet Manager was very quick to

Kenny Trich the Internet Manager was very quick to respond to my inquiries, and put me in contact with Bruce Walker, who was just a tremendous salesman. It wasn't an easy decision trading in my Mustang so that my wife could have a more reliable vehicle, but I'm glad I did and glad I went with Jim O'Neal Ford. So much so, I'm returning a week later to buy my Bronco and working with Bruce again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This was our second time buying from them.

This was our second time buying from them. They had everything ready when we got there and we were in and out in under 30 minutes,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Anthony, thank you for your kind words and congratulations on your new vehicle! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

The service manager (Jeff) was professional and

The service manager (Jeff) was professional and courteous. Did great job of explaining options to repair my issues and providing best alternatives and cost for each.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

The service performed was as quoted .

The service performed was as quoted .The staff was friendly and efficient. It is always good to deal with experienced staff who appreciate your business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Consumer response

A good experience at service department

One of the best dealerships in the area, very easy to

One of the best dealerships in the area, very easy to work with. Can find your next vehicle or order you one if they do not have it in stock.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Dylan was very polite and not pushy.

Dylan was very polite and not pushy. A pleasure to work with. He is a breath of fresh air.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I would highly recommend Jim O'Neal Ford.

I would highly recommend Jim O'Neal Ford. I was on vacation and put a $500 down payment on a vehicle and then changed my mind and the dealer agreed to refund my money. My salesperson, Noah England, even came in on his day off to refund the money. Noah was honest and helpful - even when I didn't purchase a vehicle from him. That dedication is really hard to find today and I would really recommend purchasing your vehicle from him. The manager and finance manager were honest and helpful also. I highly recommend Noah England and Jim O'Neal Ford!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The staff at Jim O’ Neal are always pleasant, informative

The staff at Jim O’ Neal are always pleasant, informative and accommodating. They are honest about needed repairs and complete their work as timely as possible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.