Reviews
The service dept was absolutely amazing.
The service dept was absolutely amazing. Best dealership service dept I have ever used. Got my Yukon in immediately and kept me updated every step of the way. And finished sooner than expected. Highly recommended
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your fantastic experience with our service department at Holm Automotive! We're thrilled to hear that our team went above and beyond to make your visit exceptional. Getting your Yukon in promptly, providing consistent updates, and finishing the service sooner than expected are all part of our commitment to delivering top-notch service. We truly appreciate your high recommendation and your trust in us. If you ever need assistance again, please don't hesitate to reach out. We look forward to serving you in the future! - Sincerely, the Holm Automotive Team of Abilene.
They did an excellent job, in providing me what I needed
They did an excellent job, in providing me what I needed to complete the purchase!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience regarding your car purchase at Holm Automotive! We're delighted to hear that our team provided you with excellent assistance to ensure a smooth and successful purchase. Your satisfaction is our priority, and we're thrilled that we could meet your needs. If you ever have any questions or require further assistance, please feel free to reach out. We appreciate your trust in us and hope you enjoy your new car to the fullest! Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered! - Sincerely, the Holm Automotive Team of Abilene.
2022 Chevy Colorado broke down 60 miles from the
2022 Chevy Colorado broke down 60 miles from the dealership. They made sure my vehicular was towed directly to them, set up a loaner, and kept me informed during the entire process. Great communication and service the entire time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Josh, we truly appreciate you sharing your experience following your service visit at Holm Automotive. We understand how stressful a breakdown can be, especially when you're far from home. We're glad we could provide you with timely assistance by arranging the towing of your 2022 Chevy Colorado to our dealership and setting up a loaner vehicle for your convenience. Keeping you informed every step of the way is our way of ensuring transparency and delivering exceptional service. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. Thank you for choosing Holm Automotive and for allowing us to be of service during this time. - Sincerely, the Holm Automotive Team of Abilene.
The buying experience with Michelle Holt was very
The buying experience with Michelle Holt was very pleasurable. She never pressured my wife and I and was very helpful in test driving several vehicles. The service experience with our previous car got to be quite frustrating however. No fault of any employee however. In fact working with Chuck Loader was very pleasant, it just didn’t get resolved for an unacceptable length of time. We really appreciate Michelle finally getting Tim Holm involved to resolve the issue.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to provide feedback on your experiences with Holm Automotive. We're delighted to hear that you had a pleasurable buying experience with Michelle Holt and that she made sure you felt comfortable and well-assisted throughout the process. We understand that service issues can be frustrating, and we appreciate your patience and understanding in this matter. It's great to hear that working with Chuck Loader was a pleasant experience, even though the resolution took longer than expected. We apologize for any inconvenience caused by the extended timeline. We're glad that Michelle and Tim Holm were able to step in and assist to ultimately resolve the issue. Your satisfaction is important to us, and we'll continue to work hard to improve our services and ensure timely resolutions in the future. If you have any further questions or require assistance, please don't hesitate to reach out. We value your business and are here to serve you. Thank you for choosing Holm Automotive and giving us the opportunity to improve and serve you better. - Sincerely, the Holm Automotive Team of Abilene.
Best dealership around!
Best dealership around! Best people around! Wouldn't go anywhere else. Easy to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your glowing review of your service visit at Holm Automotive! We're absolutely thrilled to hear that we've earned your trust and that you consider us the best dealership around. Our team takes pride in providing exceptional service and a positive experience for our valued customers like you. It's wonderful to know that you find our staff to be the best people around and that you appreciate the ease of working with us. Your loyalty means the world to us, and we're grateful for the opportunity to serve you. If you ever need anything or have any questions in the future, please don't hesitate to reach out. We're here to provide the same outstanding service that you've come to expect from Holm Automotive. Thank you for choosing us as your preferred dealership! - Sincerely, the Holm Automotive Team of Abilene.
They were very accommodating because I had knee
They were very accommodating because I had knee replacement surgery and came to me for closing and delivered vehicle. Because of that I didn’t get a lot of training on all the vehicle features. Do plan on going back to dealer for that. Dealership had to come back to me because of a mistake on selling price and they did that. So where very accommodating to me.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review reflecting on your shopping experience. Please know we are hear for you and welcome your visit anytime to cover features in your vehicle. If your consultant is busy we will gladly have someone else go through the vehicle with you. With all the new and changing technology, there can be allot to absorb so do call or come see us if we can assist. - Don't forget you also get two years free maintenance! Thanks for shopping with us! Sincerely, the Holm Automotive Team of Abilene.
Very friendly and knowledgeable about the vehicle I
Very friendly and knowledgeable about the vehicle I purchased. Made me feel comfortable about the vehicle I bought.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We truly appreciate you taking the time to share your positive experience with your car purchase at Holm Automotive! We're delighted to hear that our team provided you with a friendly and knowledgeable experience, helping you feel comfortable and confident about your new vehicle. Your satisfaction is our priority, and we're thrilled that you had such a positive impression of our staff and the purchasing process. If you ever have any questions or need further assistance with your vehicle, please don't hesitate to reach out. Thank you for choosing Holm Automotive for your car purchase – we're grateful for the opportunity to serve you! Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered! - Sincerely, the Holm Automotive Team of Abilene.
Buying a new car, can be very intimidating, but I knew I
Buying a new car, can be very intimidating, but I knew I went to the right person when I chose Chris! He took all the aspects of a car that I wanted and made it happen. He was very quick with his search and created an environment of trust. Willy, what is very efficient in handling the paperwork and made my special requests a reality. The whole car buying experience was a fun experience! Thank you gentlemen!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Lora, we truly appreciate you sharing your positive experience with your car purchase at Holm Automotive! It's wonderful to hear that Chris provided you with a comfortable and trustworthy environment throughout the process. We understand that buying a new car can indeed be intimidating, and we're thrilled that Chris was able to tailor your preferences and make them a reality. We're glad that Willy efficiently handled the paperwork and accommodated your special requests, ensuring that the entire experience was enjoyable for you. Your satisfaction and trust mean a lot to us, and we're grateful for the opportunity to serve you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Holm Automotive, and we're pleased to have made your car buying experience a fun and positive one! Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered! - Sincerely, the Holm Automotive Team of Abilene.
Wasn't happy with the communication talked to service
Wasn't happy with the communication talked to service writer left instructions guess he didn't listen because called about what I had already told him trying to push part's
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your candid feedback regarding your visit. Our sincerest apologies for not meeting your expectations as this is typically not the case. I will make sure our leadership team sees this information and can discuss necessary adjustments to the process. We hope you'll continue to service with us and let us know if we can do anything more. Sincerely, the Holm Automotive Team of Abilene.
Very professional, helpful staff in the service
Very professional, helpful staff in the service department. I can always expect friendly, prompt service from anyone working on my car at Holmes.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience following your service visit at Holm Automotive! We're thrilled to hear that our service department staff provided you with a very professional and helpful experience. Delivering friendly and prompt service is a top priority for us, and we're glad to know that we consistently meet your expectations. Your satisfaction is important to us, and we're grateful for your trust in allowing us to work on your car. If you ever need assistance in the future or have any questions, please feel free to reach out. We're here to provide you with the same high-quality service that you've come to expect from Holm Automotive. Thank you for choosing us for your automotive needs! - Sincerely, the Holm Automotive Team of Abilene.
