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Holm Automotive Center

(6,630 reviews)
Visit Holm Automotive Center
Sales hours: 8:00am to 7:00pm
Service hours: 8:00am to 5:30pm
View all hours
Sales Service
Monday 8:00am–7:00pm 8:00am–5:30pm
Tuesday 8:00am–7:00pm 8:00am–5:30pm
Wednesday 8:00am–7:00pm 8:00am–5:30pm
Thursday 8:00am–7:00pm 8:00am–5:30pm
Friday 8:00am–5:30pm 8:00am–5:30pm
Saturday 8:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2025 state dealer award
View 44 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award 2013 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 454-1773 (888) 454-1773
Used (855) 368-5586 (855) 368-5586
Service (855) 564-3264 (855) 564-3264

Reviews

(6,630 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Holm Automotive Center from DealerRater.

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Experience was fine, but I made an appointment to sign

Experience was fine, but I made an appointment to sign paperwork and end up waiting almost an hour to be helped. They kept being pulled away.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Our sincerest apologies that your appointment was not honored with reverence. Thank you for the candid review and patronage. I will bring the matter to the attention of our Business Managers to ensure we don't have such an avoidable mishap in the future. Don' forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. Sincerely, the Holm Automotive Team of Abilene.

Great people!

Great people! You tell them what you would like, and they give you exactly what you what you need.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with us! We're thrilled to hear that your car purchase journey at Holm Automotive was a great one. Our team takes pride in delivering excellent customer service and ensuring that our customers' needs and preferences are met to the fullest. Listening to our customers and understanding their requirements is essential to us, and we're delighted that we could provide you with exactly what you were looking for in a vehicle. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Holm Automotive, and we appreciate your kind words. We look forward to serving you again in the future! Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered! - Sincerely, the Holm Automotive Team of Abilene.

Everyone is super friendly.

Everyone is super friendly. Chris edkirt is awesome. Love doing business with him. Thank you again for a selling us our Encore.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your wonderful experience with us! We are thrilled to hear that you had a positive car-buying journey at Holm Automotive. Our team takes pride in providing a friendly and welcoming environment for all our valued customers, and it's fantastic to know that you felt that warmth during your visit. Chris Edkirt is indeed an exceptional member of our team, and we're delighted that he made your car-buying experience special. Congratulations on your new Encore! We're so glad we could assist you in finding the perfect vehicle for your needs. Should you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Holm Automotive, and we look forward to serving you again in the future! Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered! - Sincerely, the Holm Automotive Team of Abilene.

Always a professional experience when I take anything to

Always a professional experience when I take anything to that dealership. They are completely professional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your review of your service visit at Holm Automotive! We greatly appreciate your feedback and are thrilled to hear that you consistently have a professional experience with us. At Holm Automotive, providing excellent and professional service is our top priority. We take pride in ensuring our customers receive the highest level of care and attention. If you have any more feedback or need any further assistance, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction. Once again, thank you for choosing Holm Automotive for your service needs. We truly value your business and hope to continue serving you with the same level of professionalism. - Sincerely, the Holm Automotive Team of Abilene.

Knowledgeable, polite, informative, welcoming, great

Knowledgeable, polite, informative, welcoming, great customer service, clean, great hours, trust worthy, friendly, professional, efficient

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your review of your car purchase at Holm Automotive! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. At Holm Automotive, we take pride in providing exceptional customer service, and we're glad that our team was knowledgeable, polite, informative, welcoming, and friendly throughout your car-buying process. Your satisfaction is our priority, and we're delighted that we could create a welcoming and professional environment for you. If you have any more feedback or need any further assistance, please don't hesitate to reach out. Once again, thank you for choosing Holm Automotive for your car purchase. We truly value your business and hope you enjoy your new vehicle for many miles to come. Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered! - Sincerely, the Holm Automotive Team of Abilene.

Great service, friendly people, one of the best

Great service, friendly people, one of the best experiences I have had. I would recommend them to everybody

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Anita, thank you for sharing your review of your service visit at Holm Automotive! We greatly appreciate your feedback and are thrilled to hear that you had a great experience with us. At Holm Automotive, providing excellent service and having friendly staff are our top priorities, and we're glad that we could make a positive impact on your visit. Your recommendation means a lot to us, and we're honored to have earned your trust and loyalty. If you have any more feedback or need any further assistance, please don't hesitate to reach out. Once again, thank you for choosing Holm Automotive for your service needs! - Sincerely, the Holm Automotive Team of Abilene.

They are so friendly and every one is so helpful.

They are so friendly and every one is so helpful. Thank you Chris edkirt for an a wonderful experience and helping us get our new Encore.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your review of your service visit at Holm Automotive! We greatly appreciate your feedback and are delighted to hear that you had a wonderful experience with us. At Holm Automotive, providing friendly and helpful service is a priority, and we're glad that our team, especially Chris Edkirt, could make a positive impact on your visit and assist you in getting your new Encore. If you have any more feedback or need any further assistance, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction. Once again, thank you for choosing Holm Automotive. - Sincerely, the Holm Automotive Team of Abilene.

Had to rush through finance process because I had to go

Had to rush through finance process because I had to go to work, I wish I had stopped it now because the price was different from what we were quoted and the window sticker. I take my own responsibility. I had to detail the car when we got home

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Our sincerest apologies for failing to meet your expectations and working at a pace the best suits your needs. Our shopping process is well known for being transparent and open, so we regret you have not encountered the level of exceptional professionalism we've come to expect from our team. I will forward your remarks to our General Manager for review and graciously thank you for the candid feedback. Additionally, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. Kindest Regards - The Holm Automotive Team of Abilene.

You guys have the best customer service ever!

You guys have the best customer service ever! Both Jamie and Chuck have taken care of me over the past several years. I will NEVER go to another mechanic other than you guys at Holm Automotive. You guys are GREAT!!!!!!!! You guys bend over backwards to get me in the shop when I need something done to my car. KEEP UP THE GREAT WORK!!!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your review of your service visit at Holm Automotive! We greatly appreciate your feedback and are absolutely thrilled to hear that you had the best customer service experience with us. At Holm Automotive, providing exceptional customer service is at the core of what we do, and we're glad that Jamie and Chuck have consistently taken care of you over the years. Your loyalty means the world to us, and we're honored to be your trusted mechanic of choice. If you have any more feedback or need any further assistance, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction. Once again, thank you for choosing Holm Automotive for your car service needs. We truly value your business and hope to continue serving you with the same level of care and excellence. - Sincerely, the Holm Automotive Team of Abilene.

My sales person has been very good about seeing that all

My sales person has been very good about seeing that all my needs are met

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your review of your service visit at Holm Automotive! We greatly appreciate your feedback and are thrilled to hear that your salesperson has been attentive to your needs. At Holm Automotive, providing excellent customer service is our priority, and we're glad that your salesperson has been proactive in ensuring that all your needs are met. If you have any more feedback or need any further assistance, please don't hesitate to reach out. Once again, thank you for choosing Holm Automotive. We truly value your business and hope to continue serving you with the same level of care and attention. Safe travels, and we'll be ready to assist you whenever you visit us again! - Sincerely, the Holm Automotive Team of Abilene.