Reviews
They’re always good in every aspect of maintaining my
They’re always good in every aspect of maintaining my vehicle. I’m thankful for there experience and expertise.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words and positive review of your service visit at Holm Automotive. We're thrilled to hear that we consistently provide excellent maintenance for your vehicle. Our team takes great pride in their experience and expertise, and we're glad that it shines through in the service we provide. We appreciate your trust in us and your continued support. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future! - Sincerely, the Holm Automotive Team of Abilene.
More concerned about pasifying concerns then solving
More concerned about pasifying concerns then solving issues. I felt I got a friendly brush off. I've been there in the past with other dealerships after the sale is complete. Not the best of feelings.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
It is always discerning when a customer feels their issues are not being addressed with sincerity and purpose. Please allow me the opportunity to forward your remarks to our leadership team so they can review the situation and see if there is further discussion or coaching opportunities to be had. Our sincerest apologies the issue wasn't resolved in an acceptable manner and thanks for your patience and candor in leaving this review. Sincerely - The Holm Automotive Team of Abilene.
They took care of my needs and met some wants we had in a
They took care of my needs and met some wants we had in a car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear you found our staff to be knowledgeable and helpful in meeting your new vehicle needs! Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered! Sincerely, the Holm Automotive Team of Abilene.
A nice smooth experience.
A nice smooth experience. Friendly and respectful.. everyone we delt with were very knowledgeable of their product you. After the sale they kept working for us..
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great endorsement and kind words about our team. Chris is a true professional and wants all our clients to have a comfortable and stress-free experience with us. He will appreciate the great feedback. Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered! Sincerely, the Holm Automotive Team of Abilene.
If you want the best service and salesmanship is KS go to
If you want the best service and salesmanship is KS go to Holm Automotive in Abilene
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
There simply is no better endorsement than a Happy Customer! Mandi and the crew will love the great remarks and high scoring review you have given our Sales Team and we thank you for the patronage! Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered! Sincerely, the Holm Automotive Team of Abilene.
Always feel welcome and at appreciated at Holm
Always feel welcome and at appreciated at Holm automotive. The folks there are courteous and do their best to get you taken care of in a timely manner. No one loves going to service departments, but Josh and the friendly folks at Holms make it seem like visiting family.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
What an incredibly great endorsement for Josh and the Certified GM Service Department at Holm Automotive Center in Abilene! Reviews like this help the team find value in their efforts and we can't thank you enough for your service visit! See you next time! Sincerely, the Holm Automotive Team of Abilene.
I was driving through Abilene when I saw a Grand Cherokee
I was driving through Abilene when I saw a Grand Cherokee Jeep on your lot. I stopped in and a wonderful sales woman, who was obviously coming back from picking up lunch, came over and asked if I needed any help. Well I looked over the car and left. I came back the next day and bought the car for two reasons. Number 1 I liked the vehicle and number two the sales lady was worth coming back to see.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
When Tim Holm proclaimed "Come to Holm Automotive, You'll Be Glad You Did." this was just the type of experience he envisioned. A place where you can feel comfortable shopping, asking questions, getting opinions, and given the opportunity, find an incredible vehicle! Thank you for the great review and elating the impact Mandi and Brooke had on your sales experience. Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered! Sincerely, the Holm Automotive Team of Abilene.
Supposed to take 2 days took 2.
Supposed to take 2 days took 2.5 weeks. Tahoe still had green marker on the door and windows that was a pain to remove. Side window does not match existing. Had almost no correspondence through the whole process. Had to personally call to see what was going on. I thought Holmes was better than this.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your patience with what is obviously a very frustrating situation and we appreciate the candid review. We are grateful for your business and apologize for the lack of follow through on your Tahoe. Anytime we fail to meet customer expectations or live our mission it is taken very seriously. Please allow me the opportunity to forward your remarks to our leadership team so they can review the situation and see if there is further discussion or coaching opportunities to be had. Kindest Regards - The Holm Automotive Team of Abilene.
I knew what I was looking for when I went to Holms.
I knew what I was looking for when I went to Holms. Mandi had to do very little to sell the truck. Said she was going to fill it up for us and we got half a tank. Very disappointed in that. Willie tried his hardest to push unwanted fees and warranties and did manage to sneak ETHOS into the final sale. Don’t know where that came from. Forgot to get my down payment and had to return after leaving to get that. Very disappointing experience.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for letting us know about your sales experience with the team at Holm Automotive Center in Abilene. Your candid feedback is appreciated and we sincerely apologize for failing to provide you with the world class experience we are known for. Any time we leave a customer with concerns about their purchase it is neither favorable for us or your satisfaction. Please allow us the opportunity to review the sale and see if there is further conversation we can extend or coaching opportunities for our staff, Thank you for your time - Sincerely the Holm Automotive Team of Abilene.
Purchased a great vehicle at a great price.
Purchased a great vehicle at a great price. Thanks to Mandi. We sure appreciated her.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wanda, thank you for sharing your review of your car purchase experience at Holm Automotive! We're thrilled to hear that you found a great vehicle at a great price and that Mandi provided exceptional assistance throughout the process. If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to help and provide ongoing support. Thank you for choosing Holm Automotive, and we're grateful for the opportunity to serve you. We look forward to being there for you throughout your ownership journey with your new vehicle! Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered! - Sincerely, the Holm Automotive Team of Abilene.
