Reviews
Seems very personable.
Seems very personable. Clean and tidy showroom. Well maintained car lot. Could have had the extra key fob available and the tail light lens repaired before showing the vehicle. They accommodated our work schedule. Overall, we would shop there again.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking time to review the store with such a high score and helpful remarks! It's customer insights like this that encourage the team to find ways to anticipate what customers are looking for. Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered! Sincerely, the Holm Automotive Team of Abilene.
Easy access to get appointment.
Easy access to get appointment. Good. Communication. I was glad I did. (15 word minimum is stupid)
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking time to share your shopping experience with the online community. Dealer Rater sets the 15 Word minimum to encourage consumers to share more information and to prevent fake automated reviews. Thanks for enduring to give the team such great remarks! See you next time! Sincerely, the Holm Automotive Team of Abilene.
Great service by setting an oil change, tire rotation
Great service by setting an oil change, tire rotation appointment. They worked me in well.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Holm Auto and look forward to your next visit! Sincerely, the Holm Automotive Team of Abilene.
My appointment was at 11 o’clock.
My appointment was at 11 o’clock. They didn’t finish till 1 o’clock. That’s pretty sad. All I had was an oil change and tire rotation. Two hours??? Somebody overbooked.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
We apologize for not living up to your expectations or our standards on your most recent visit. Your review will help guide the service department to better communicators and more efficient scheduling. Thank you for your patronage and giving us the opportunity to reflect on how we can grow as a team. Sincerely, the Holm Automotive Team of Abilene.
Everyone was great!
Everyone was great! Appreciate you all! Thank you Michelle! The guys were great also, sorry I cannot remember there names.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're pleased to know Michelle was able to exceed your expectations and really serve your vehicle needs. Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered! Sincerely, the Holm Automotive Team of Abilene.
they get it in fast and give a lot of service.
they get it in fast and give a lot of service. Jamie is the one that makes it work
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Greg, thank you for sharing your review of your service visit at Holm Automotive! We're thrilled to hear that our team was able to promptly accommodate your vehicle and provide you with a comprehensive service experience. We greatly appreciate your recognition of Jamie's efforts. Our team members, like Jamie, play a vital role in ensuring that our customers receive exceptional service. We will make sure to pass along your kind words to Jamie and acknowledge their dedication. If you have any additional questions or need further assistance, please don't hesitate to reach out. We're here to help and provide ongoing support. Thank you for choosing Holm Automotive, and we look forward to serving you again in the future! - Sincerely, the Holm Automotive Team of Abilene.
I couldn't be happier with my experience here, definitely
I couldn't be happier with my experience here, definitely will be using this service center going forward.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with us at Holm Automotive! We're thrilled to hear that you couldn't be happier with the service you received during your visit. Your satisfaction is our top priority, and we're glad to know that we met your expectations. We're honored that you have chosen us as your go-to service center moving forward. We value your trust and will continue to work hard to provide you with exceptional service every time you visit. Our team is committed to maintaining the highest standards and ensuring that your automotive needs are met efficiently and effectively. If you have any further questions or require any assistance in the future, please don't hesitate to reach out. We're here to help and ensure that your vehicle stays in great shape. Once again, thank you for your review, and we look forward to serving you again at Holm Automotive! - Sincerely, the Holm Automotive Team of Abilene.
Very professional and friendly.
Very professional and friendly. Would tell all my friends to go there to buy and for service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your positive review of your service visit at Holm Automotive! We're delighted to hear that our team provided you with a professional and friendly experience. Your recommendation means a lot to us, and we greatly appreciate your willingness to share your satisfaction with your friends. If you or your friends have any further questions or require assistance, please don't hesitate to reach out. We're always here to provide excellent service and help in any way we can. Once again, thank you for your review and your support. We look forward to serving you and your friends in the future! - Sincerely, the Holm Automotive Team of Abilene.
Very friendly and fast service, place is kept clean and
Very friendly and fast service, place is kept clean and location is easy to find
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to review your service visit at Holm Automotive! We're delighted to hear that you found our team to be very friendly and that we provided you with fast service. Our goal is to make your experience as efficient and enjoyable as possible, and we're glad we succeeded in doing so. We take pride in maintaining a clean and organized environment for our customers. It's important to us that you feel comfortable and at ease during your visit. Additionally, we understand the importance of convenience, which is why we strive to have a location that is easy to find, ensuring a hassle-free experience for our customers. If you have any further questions or require any assistance, please don't hesitate to reach out. We're here to help and provide you with ongoing support. Thank you for choosing Holm Automotive, and we look forward to serving you again in the future! - Sincerely, the Holm Automotive Team of Abilene.
Pick up and delivery when my husband couldn't drive after
Pick up and delivery when my husband couldn't drive after surgery was very much appreciated.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback about your service visit at Holm Automotive. We're glad to hear that our pick-up and delivery service was able to assist you and your husband during a challenging time after his surgery. We understand how important it is to provide convenient solutions for our customers, especially when circumstances prevent them from driving. It was our pleasure to be able to help, and we appreciate your recognition of our efforts. If there's anything else we can assist you with in the future, please don't hesitate to let us know. We wish your husband a smooth recovery. - Sincerely, the Holm Automotive Team of Abilene.
