Reviews
This whole experience was great.
This whole experience was great. We did not come to Kansas planning to purchase a vehicle, but this dealership had exactly what we had been looking for and so we decided to go for it.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are so happy to read such a great review about our store! Thanks for talking time to reflect on your visit to Kansas and Holm Automotive Center. It was a real pleasure to serve your needs and Caysen and Ross will really appreciate the kind feedback. Put us on the radar for your next visit, or take advantage of your two years complimentary maintenance when you pass through! Sincerely, the Holm Automotive Team of Abilene.
As always, friendly and fast service.
As always, friendly and fast service. Though I’m not familiar with all the staff anymore, some new faces, my experience hasn’t changed. Always good to know they will take care of all our vehicles
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking time to reflect on your most recent visit. One of the core fundamentals in our organization is the potential for upward mobility so you will see changes over time as people develop and dive deeper into the organization. We all work from the same set of of core values towards a single mission to provide a consistent positive experience for our patrons regardless of who you encounter. We are very pleased you continue to be satisfied with the service and look forward to seeing you again. Sincerely, the Holm Automotive Team of Abilene.
This dealership or at least this part of it did a poor
This dealership or at least this part of it did a poor job on what I needed done. I was not satisfied with it nor the answers I received explaining why, even from the ownership. I am angry about it and I feel this dealership was lackluster in its efforts and not the same quality of workmanship as previously performed. I further believe their overall professionalism is not the same either and needs improvement.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
We are very disappointed to hear that we failed to meet your expectations and appreciate you taking time to reflect on your most recent experience. Your candid feedback is forthright, honest, and well stated. Thank you for the opportunity to learn, grow, and discuss how we may better handle both the your situation and others like it that may follow. I will send a follow up to our leadership team and ask them to review the situation with the Collision Center Manager. We appreciate your patience and thank you for your patronage. Sincerely, the Holm Automotive Team of Abilene.
Awesome service!
Awesome service! Very friendly. They explained what they did to our vehicle in detail. Answered all our questions!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so pleased you found the detailed explanations of the work to be of value. Our advisors train hard to work with our technicians to resolve issues quickly and we are so pleased to hear everything went well. Safe travels this summer! Sincerely, the Holm Automotive Team of Abilene.
My experience at this dealership was one of the best I’ve
My experience at this dealership was one of the best I’ve had in purchasing a new vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
There is nothing we love more than to hear from our customers that we are truly living our mission. Thank you for the purchase and review! Michelle and the staff will be super pleased your expectations were exceeded. Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered! Sincerely, the Holm Automotive Team of Abilene.
Very attentive to the problem.
Very attentive to the problem. Greatly appreciated that I could get service that day. Quite friendly yet professional and solved the problem
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're pleased to know we have been able to exceed your expectations and assist your vehicle needs! Thanks for taking the time to leave a review. Sincerely, the Holm Automotive Team of Abilene.
Holm automotive staff is very kind, knowledgeable, and
Holm automotive staff is very kind, knowledgeable, and thorough, and take customers' needs and concerns seriously.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for taking the time to leave a review with great comments on our staff. Everyone appreciates knowing when they are doing well so we will be sure to share this with our skilled GM technicians. Sincerely, the Holm Automotive Team of Abilene.
They went beyond for me staying past closing so I could
They went beyond for me staying past closing so I could buy the vehicle I wanted
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Caysen and Gavin are committed to providing each of our clients with the best automotive experience, so they will really appreciate the kind words and online review! Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered! Sincerely, the Holm Automotive Team of Abilene.
We had a great experience and we love our new vehicle.
We had a great experience and we love our new vehicle. We didn’t feel pressured and setting up appointments was easy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your wonderful experience with us regarding your recent car purchase at Holm Automotive! We're delighted to hear that you had a great experience and that you're loving your new vehicle. It's always a joy for us to help customers find the perfect car that meets their needs and preferences. We're glad that you felt comfortable throughout the process and didn't experience any pressure. At Holm Automotive, we believe in providing a relaxed and customer-centric environment where you can make informed decisions at your own pace. We want our customers to feel confident and satisfied with their purchases, and it's fantastic to hear that we succeeded in this regard. Thank you for choosing Holm Automotive for your car purchase. We truly appreciate your trust and support. If you have any further questions or need any assistance in the future, please feel free to reach out. Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered! - Sincerely, the Holm Automotive Team of Abilene.
They went above what you would think.
They went above what you would think. We appreciated everything they did for us and that they completely understand our situation. We received prompt courteous service and our vehicle was ready to go when we got back from State Track If we lived closer they would be our go too.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your wonderful review of Holm Automotive! We're delighted to hear that our team went above and beyond your expectations and provided exceptional service. Understanding and accommodating our customers' situations is important to us, and we're glad that we were able to meet your needs. We're thrilled to know that you received prompt and courteous service from our team. We understand the value of your time, and we always strive to deliver efficient and friendly service. It's fantastic to hear that your vehicle was ready to go when you returned from the State Track event. We aim to complete repairs and services in a timely manner, so you can get back on the road as quickly as possible. We truly appreciate your kind words, and we're honored to be your go-to service provider. If you ever find yourself in the area again, we would be more than happy to assist you. Should you have any further questions or need any assistance, please don't hesitate to reach out. - Sincerely, the Holm Automotive Team of Abilene.
