Reviews
I am thankful for the great service from Chuck Loader and
I am thankful for the great service from Chuck Loader and those who patched my tire in the service department. I was traveling down interstate when my tire went flat. Chuck and the service department got me right in. Thanks again.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. We understand how stressful it can be when a tire goes flat, especially when traveling. We are very grateful that Chuck and our team could get you in right away and back on the road safely. We believe in providing exemplary service every minute of every day, which is a key part of our Customer Care core value. We'll be sure to pass on your thanks to Chuck and the service team. Sincerely, the Holm Automotive Team of Abilene.
Lance was on the ball with my issue.
Lance was on the ball with my issue. He got me in on time and remedy was as hoped.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review. We are happy to hear that Lance was "on the ball" and that your issue was resolved as you had hoped. Our team is determined to provide excellent service and your feedback is a testament to that. We appreciate you choosing Holm Automotive and look forward to seeing you again. Sincerely, the Holm Automotive Team of Abilene
I was treated promptly and respectfully.
I was treated promptly and respectfully. They took me to work and then they delivered the car back to me, before the time I asked.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review. We are so happy to hear that our team was able to provide you with prompt and respectful service, and that we exceeded your expectations by delivering your car back to you ahead of schedule. Your feedback highlights our commitment to Customer Care and our mission to provide our clients with a quality and valuable experience. We will be sure to share your kind words with Laura and Chuck. We look forward to seeing you again. Sincerely, the Holm Automotive Team of Abilene.
They are a good dealership.
They are a good dealership. Always understanding and knowledgeable. They discuss everything Ext’s before they do it to make sure you know why they did it.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the excellent feedback. We are so pleased to hear that you find our team understanding and knowledgeable. Our mission is to build meaningful relationships based on Trust and your comments about our transparency and communication show that we are succeeding. We appreciate you choosing Holm Automotive and we'll be sure to share your kind words with Lance. Sincerely, the Holm Automotive Team of Abilene.
Chuck was friendly and communicative, as well as Kim when
Chuck was friendly and communicative, as well as Kim when dealing with getting loaner. The rest of the staff did not make the environment feel warm and welcoming that briefly interacted when not interacting either these two primary people.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We are pleased to hear that Chuck and Kim were friendly and communicative while assisting you. Our team works hard to embody our core values, and it sounds like they were successful in providing you with great Customer Care. We also take your feedback about the general atmosphere seriously, as it is our goal to be a welcoming and trustworthy place for everyone. We will use your comments to continue improving our customer experience. Sincerely, the Holm Automotive Team of Abilene.
Wonderful job on the service of our Equinox!
Wonderful job on the service of our Equinox! They were in and out with job well done!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review. We are so happy to hear that you had a wonderful experience with the service on your Equinox. Our team is dedicated to providing diligent, hard work and attention to detail, which is what our core value of Industrious is all about. We appreciate you choosing us and will be sure to pass along your kind words to Chuck. Sincerely, the Holm Automotive Team of Abilene
They were so fantastic, got my car in right away and it
They were so fantastic, got my car in right away and it was done earlier than expected. We were on a time crunch to get my car done to be able to go on vacation and they totally delivered. Thank you!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review! We are so glad to hear that we were able to get your car serviced quickly and that it was ready for your vacation ahead of schedule. We understand the importance of your travel plans and were happy to help. Our team is determined to deliver exceptional service, and your feedback lets us know we are succeeding. We hope you had a fantastic vacation! Sincerely, the Holm Automotive Team of Abilene.
Holm has been a trustworthy dealer, and Mr.
Holm has been a trustworthy dealer, and Mr. Chuck has never steered me wrong in the service department. That says a lot from an aging widow who relies on them doing me right for over 6 years. Thank you, Mr. Chuck.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your heartfelt review. We are so grateful to hear that you have felt so well cared for over the past six years. Building meaningful relationships based on Trust is the foundation of our mission, and your experience with Chuck is a true testament to that. We are proud to have earned your loyalty and confidence. We will be sure to share your kind words with him. We look forward to continuing to serve you for many years to come. Sincerely, the Holm Automotive Team of Abilene.
Friendly service every trip.
Friendly service every trip. Prompt scheduling in and out. Very much appreciated when you make that special trip to town just for service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind review. We understand that your time is valuable, especially when you are making a special trip for service. We are pleased to hear that we were able to provide you with friendly and prompt scheduling. Your feedback highlights our commitment to Customer Care and our value of providing an excellent experience every time. We'll be sure to pass along your compliments to Jamie and look forward to your next visit. Sincerely, the Holm Automotive Team of Abilene.
Quick and fast, hardly waited long.
Quick and fast, hardly waited long. Did everything I asked of them...oil change, fuel filter replacement.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We are so pleased to hear that your service was quick and that we were able to get everything you asked for done efficiently. Providing excellent service in a timely manner is part of our Customer Care commitment. We'll be sure to pass on your compliments to Jamie. We appreciate your business and look forward to seeing you again. Sincerely, the Holm Automotive Team of Abilene.
