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Holm Automotive Center

(6,629 reviews)
Visit Holm Automotive Center
Sales hours: 8:00am to 5:30pm
Service hours: 8:00am to 5:30pm
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Sales Service
Monday 8:00am–7:00pm 8:00am–5:30pm
Tuesday 8:00am–7:00pm 8:00am–5:30pm
Wednesday 8:00am–7:00pm 8:00am–5:30pm
Thursday 8:00am–7:00pm 8:00am–5:30pm
Friday 8:00am–5:30pm 8:00am–5:30pm
Saturday 8:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2025 state dealer award
View 44 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award 2013 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 454-1773 (888) 454-1773
Used (855) 368-5586 (855) 368-5586
Service (855) 564-3264 (855) 564-3264

Reviews

(6,629 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Holm Automotive Center from DealerRater.

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Chuck Loader is always courteous, willing to help you get

Chuck Loader is always courteous, willing to help you get your service needs met on a timely basis.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for your fantastic five-star review! We're so pleased to hear that Chuck Loader is always courteous and willing to help you get your service needs met on a timely basis. Your feedback perfectly highlights Chuck's dedication to Customer Care and our commitment to efficiency. We're always quick and do a thorough job, and we're very willing to be concerned about your wants and needs. It's wonderful that he consistently provides such a positive and helpful experience for you. We appreciate you recommending our dealership! Sincerely, the Holm Automotive Team of Abilene.

Katharin Choy asked about type of vehicle i wanted and

Katharin Choy asked about type of vehicle i wanted and showed two that would fit my needs..test drove both and she was very knowledgable with all the features of both vehicles. Easy to negotiate and didn't try to steer me to either one.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for your fantastic five-star review! We're so pleased to hear about your positive experience with Katharin Choy and her help in finding the perfect vehicle for your needs. It's great to know that Katharin was very knowledgeable about the features of both vehicles you test drove, and that she made the negotiation process easy without trying to steer you toward one over the other. This truly highlights our commitment to Customer Care, Fairness, and building Trustworthy relationships. Katharin's approach reflects our dedication to being quick and doing a thorough job, and always being very willing to be concerned about your wants and needs. We appreciate your business! Sincerely, the Holm Automotive Team of Abilene.

My truck had an issue with starting, and after speaking

My truck had an issue with starting, and after speaking with Chuck, I dropped it off with him at the dealership. Chuck and his team diagnosed the problem and fixed it. I appreciate their service!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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Dealer response

Thank you for your feedback! We're glad to hear that Chuck and his team were able to diagnose and fix the starting issue with your truck. We understand that vehicle problems can be a hassle, and we appreciate you entrusting us with the repair. Chuck's dedication to getting your service needs met aligns with our commitment to Customer Care. We're always quick and do a thorough job, and we're very willing to be concerned about your wants and needs. Sincerely, the Holm Automotive Team of Abilene.

Clean dealership.

Clean dealership. Nice waiting area. Great quality work. Parts were more expensive than quoted, for which they were apologetic.

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  • Overall experience 4.0
  • Does recommend this dealer
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Dealer response

Thank you for your feedback! We're glad you found our dealership clean with a nice waiting area and experienced great quality work. We also appreciate you acknowledging our apology regarding the parts being more expensive than initially quoted. We understand that unexpected cost changes can be frustrating, and we value your understanding. We're pleased that Haley Swanson provided excellent service communication throughout your visit. Our team strives to be quick and do a thorough job, and we are very willing to be concerned about your wants and needs. We appreciate your business and hope to serve you again. Sincerely, the Holm Automotive Team of Abilene.

Holm has a great service department!

Holm has a great service department! I use them for all my cars. They keep you up on the status of your car and do not try to sale you on unneeded items Always friendly and professional. Highly recommend🐽.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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Dealer response

Thank you for your fantastic five-star review! We're so pleased to hear that Holm has a great service department and that you trust us with all your cars. It's wonderful that we keep you updated on your car's status and never try to sell you unneeded items. This truly highlights our commitment to Trust, Fairness, and Customer Care. We pride ourselves on being always friendly and professional, and it's great to know that Jamie Avers and Chuck Loader exemplify these qualities. We're always quick and do a thorough job, and we're very willing to be concerned about your wants and needs. We appreciate your high recommendation! Sincerely, the Holm Automotive Team of Abilene.

He was very helpful.

He was very helpful. Had great communication with me throughout the day from start to finish.

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  • Overall experience 5.0
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Dealer response

Thank you for the great review and kind remarks about Chuck's ability to keep you informed throughout the process. We appreciate your business and hope to see you again in the future! Safe travels this summer! Sincerely, the Holm Automotive Team of Abilene.

Chuck Loader was very helpful in scheduling a service

Chuck Loader was very helpful in scheduling a service promptly. The issue was resolved the same day I called.

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  • Overall experience 5.0
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Dealer response

Thank you for your feedback! We're thrilled to hear that Chuck Loader was very helpful in promptly scheduling your service and that your issue was resolved the same day you called. Your experience highlights our commitment to efficiency and excellent "Customer Care." We know how important it is to address vehicle issues quickly, and Chuck's ability to get you in and resolved so swiftly truly exemplifies our team's dedication and our "Determination" to serve you effectively. We are always quick and do a thorough job, and very willing to be concerned about your wants and needs. We appreciate you choosing Holm Automotive Center for your service needs! Sincerely, the Holm Automotive Team of Abilene.

Chuck is very knowledgeable in finding the issues that I

Chuck is very knowledgeable in finding the issues that I have mechanically wrong with my car. My car is a 2010 and has 150,000 miles and was bought at Holmes and always serviced here. I keep on returning to Holmes because of Chuck and people like him.

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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you Eric for your fantastic five-star review! We are so pleased to hear that Chuck Loader's knowledge and expertise are the reasons you consistently return to Holm Automotive Center for service, especially with your 2010 car with 150,000 miles. Chuck's ability to accurately diagnose mechanical issues truly exemplifies our core value of "Professional Growth," as he continuously hones his skills to serve our customers. Your long-standing loyalty, stemming from purchasing and consistently servicing your vehicle with us, highlights our commitment to building "Trustworthy" relationships and providing exceptional "Customer Care" over the long term. We are always quick and do a thorough job, and we are very willing to be concerned about your wants and needs, which Chuck clearly demonstrates. We appreciate your kind words and look forward to continuing to provide you with excellent service for many more years to come. Sincerely, the Holm Automotive Team of Abilene.

Carter as great to work with along with the rest of the

Carter as great to work with along with the rest of the staff. The whole process was simple and to the point.

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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic five-star review! We're delighted to hear that Carter was great to work with and that your entire purchase process at Holm Automotive Center was simple and to the point. Our goal is to make every client's experience as smooth and efficient as possible, and your feedback truly highlights our "Industrious" nature and commitment to "Customer Care." We strive to embody our core value of "Excel" by ensuring clear communication and a straightforward process from start to finish. We are also happy to hear that Carter, along with the rest of our staff, exemplified our value of "Teamwork." We appreciate your kind words and look forward to assisting you with any future automotive needs. Sincerely, the Holm Automotive Team of Abilene.

Always exceed expectations Holm is alway working to give

Always exceed expectations Holm is alway working to give best service and go above and beyond what is needed . Jamie the service tech is excellent and catches the little things If you want to buy a car where you know the follow up will be there. Holm is the place

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you John for your outstanding review! We're thrilled to hear that we consistently exceed your expectations and that you recognize our dedication to providing the best service, going "above and beyond what is needed." Your praise for Jamie, our service technician, is especially appreciated. His attention to detail and ability to "catch the little things" perfectly embodies our core value of "Industrious" work and our commitment to "Excel" in every aspect of our service. It's also wonderful to hear that you trust us for your vehicle purchases, knowing that our follow-up and "Customer Care" will always be there. This reflects our mission to build meaningful relationships based on "Trust." We are incredibly grateful for your strong recommendation and your loyalty. Sincerely, the Holm Automotive Team of Abilene.