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Holm Automotive Center

(6,630 reviews)
Visit Holm Automotive Center
Sales hours: 8:00am to 7:00pm
Service hours: 8:00am to 5:30pm
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Sales Service
Monday 8:00am–7:00pm 8:00am–5:30pm
Tuesday 8:00am–7:00pm 8:00am–5:30pm
Wednesday 8:00am–7:00pm 8:00am–5:30pm
Thursday 8:00am–7:00pm 8:00am–5:30pm
Friday 8:00am–5:30pm 8:00am–5:30pm
Saturday 8:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2025 state dealer award
View 44 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award 2013 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 454-1773 (888) 454-1773
Used (855) 368-5586 (855) 368-5586
Service (855) 564-3264 (855) 564-3264

Reviews

(6,630 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Holm Automotive Center from DealerRater.

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I was on route to Colorado and my car had a mechanical

I was on route to Colorado and my car had a mechanical breakdown. They went above and beyond and had me back on the road within 24 hours. Not only that but they found something else that could have endangered my safety and took care of that as well. Jamie and his team demonstrated to be professional, courteous, kind and solution oriented. I am appreciative for all that they did and in repairing my car, that got back home safely. I am so grateful that I came across such excellent folks and I highly recommend!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Faith, thank you for taking the time to share your experience with Holm Automotive. We are thrilled to hear that we were able to assist you during your unexpected car breakdown on your way to Colorado. Our team always strives to go above and beyond to ensure our customers' satisfaction, and we're delighted that we could get you back on the road within 24 hours. Safety is our utmost priority, and we're glad that we were able to identify and address an additional issue that could have potentially endangered your well-being. It's fantastic to know that our team, led by Jamie, provided you with professional, courteous, and solution-oriented service. We will make sure to pass along your kind words to Jamie and the rest of the team. Your appreciation and recommendation mean the world to us. We take pride in delivering excellent service, and it's incredibly rewarding to know that we met your expectations. Should you ever require assistance in the future or have any further feedback, please don't hesitate to reach out. We're here to help! - Sincerely, the Holm Automotive Team of Abilene.

Chuck Loader has went above and beyond what I expected.

Chuck Loader has went above and beyond what I expected. Holm has always taken care of us with sales and service. Thanks again!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for acknowledging our three newest members of the collision center with such a positive review! Chuck, Rick, & Megan know the importance of quality work and customer service and we are delighted you noticed! We look forward to your next visit, Sincerely, the Holm Automotive Team of Abilene!

First rate service, we resolved a small issue with honest

First rate service, we resolved a small issue with honest and forthright conversation. I appreciate a dealer and employees with integrity.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are so glad you feel comfortable working with our team to resolve any concerns. This is a proud team with high morals, expert skills, solid core values and a focused mission. Our pride comes from doing good work, the benefit is fantastic customers like yourself! Sincerely, the Holm Automotive Team of Abilene.

Carter is mature beyond his age.

Carter is mature beyond his age. Very knowledge, respectful and his customer service skills are outstanding. Carter and the Holm’s Auto reputation go hand in hand. Willie Thomas assisted us with financing the vehicle. After we declined the GAP offer, Willie’s demeanor changed to being difficult to engage with him. We were given copies of the documents we signed and reported conflicting information to Willie on 5/22/23. We wanted a set of approximately revised documents. Willie responded with us claiming there was “foul play” on Holm’s side. Those words and/or thoughts never crossed our minds. Willie’s accountability is questionable. Thank you Holm’s! We will be back!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words of endorsement for Carter and your on going patronage with Holm. We appreciate the candid review and apologize for not having consistency in customer service across your entire shopping experience. We never want any one to feel uncomfortable in the process and it is with sincere regret you had documentation issues in conjunction with poor customer service. Our General Manager has been sent the concern for review and we appreciate your time in letting us know. Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your Carter or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered! Sincerely, the Holm Automotive Team of Abilene.

Carter’s customer service skills and overall respect are

Carter’s customer service skills and overall respect are beyond words. Thanks you Carter, and thank you Holm’s!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the outstanding review and patronage! Carter will appreciate your kind words of endorsement & the whole team hopes you have a fantastic summer in your new ride! Sincerely, the Holm Automotive Team of Abilene.

Staff is very professional and curties.

Staff is very professional and curties. Maintanance dept. does excellent and speedy work. I fully trust Holm Automotive with the maintanance and repairs of my automobile.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your positive experience with Holm Automotive. We are thrilled to hear that our staff has provided you with professional and courteous service. Our team takes pride in delivering excellent customer service, and it's rewarding to know that we have earned your trust. We understand the importance of timely maintenance and repairs for your automobile, and we're delighted that our maintenance department has consistently delivered excellent and speedy work. We strive to ensure that your vehicle receives the highest level of care and attention to keep it running smoothly and safely. Your trust in us to handle the maintenance and repairs of your automobile means a lot to us. We are committed to maintaining that trust and providing you with reliable and efficient service in the future. Should you have any further needs or if there's anything else we can assist you with, please do not hesitate to reach out. We're here to help! - Sincerely, the Holm Automotive Team of Abilene.

Got me in and out in a timely manner didn't have to wait

Got me in and out in a timely manner didn't have to wait ver long

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving a positive review of Holm Automotive! We're pleased to hear that we were able to get you in and out in a timely manner, minimizing your wait time. We understand that your time is valuable, and we strive to provide efficient service to our customers. We appreciate your feedback and value your business. If there's anything else we can do for you or if you have any further questions, please don't hesitate to reach out. We look forward to serving you again in the future. - Sincerely, the Holm Automotive Team of Abilene.

Great treated us well and answered all our questions and

Great treated us well and answered all our questions and have helped with questions since we bought the truck on Saturday

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! Thank you for taking the time to leave a positive review of Holm Automotive! We're thrilled to hear that you had a great experience with us and that we treated you well. Providing excellent customer service and ensuring that all your questions are answered is a top priority for us. We're glad to know that our team was able to assist you not only during the purchase of your truck but also with any questions you've had since then. We're here to support you even after the sale, and we're delighted that we could be of help. Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered! - Sincerely, the Holm Automotive Team of Abilene.

Great service from professional personnel.

Great service from professional personnel. Always make you feel welcome to have your car serviced with this dealership.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Roy, thank you for your wonderful review of Holm Automotive! We're thrilled to hear that you received great service from our professional staff. Providing excellent customer service and making our customers feel welcome is a top priority for us. We understand that having your car serviced can sometimes be a hassle, but we strive to create a welcoming and comfortable environment for all our customers. We're glad that we were able to meet your expectations in that regard. We appreciate your feedback and value your business. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to continuing to provide you with exceptional service in the future. - Sincerely, the Holm Automotive Team of Abilene.

Excellent service with a caring touch.

Excellent service with a caring touch. Helped us get back on the road in record time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review of Holm Automotive! We're thrilled to hear that you received excellent service with a caring touch from our team. Providing exceptional customer service is important to us, and we're delighted that we were able to assist you in getting back on the road quickly. We understand that getting back on the road as soon as possible is crucial, and we're glad we could help you achieve that in record time. Your satisfaction is our priority, and we appreciate your recognition of our efforts. If there's anything else we can do for you, please don't hesitate to reach out. We value your business and look forward to serving you again! - Sincerely, the Holm Automotive Team of Abilene.