Reviews
Friendly dealership with a great sales team.
Friendly dealership with a great sales team. Love working with Caysen Smith in the sales department.
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- Overall experience 4.0
Thank you for sharing your feedback with us! We're thrilled to hear that you found Holm Automotive to be friendly, and we're delighted that our sales team made a positive impression on you. We'll make sure to pass along your kind words to Caysen Smith. It's wonderful to know that you enjoyed working with them in the sales department. Providing a great customer experience is important to us, and we're glad that Caysen was able to assist you. If there's anything else we can do for you or if you have any further questions, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future. - Sincerely, the Holm Automotive Team of Abilene.
The customer service was great I really enjoyed going.
The customer service was great I really enjoyed going. They where very helpful and a great first experience with a dealership
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for bringing the situation to our attention and allowing the service department to remedy the concern. We appreciate your business and hope you will continue to call on us for all your automotive needs. Sincerely, the Holm Automotive Team of Abilene.
Have been doing business with this dealership for many
Have been doing business with this dealership for many years and still there the best in sales and service!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle! Thank you for being a loyal customer and for taking the time to share your review of Holm Automotive! We truly appreciate your continued trust and support over the years. We're thrilled to hear that you consider our dealership to be the best in both sales and service. Providing exceptional customer experiences is at the heart of what we do, and we're delighted that we have consistently met your expectations. If there's anything else we can assist you with or if you have any further comments or questions, please don't hesitate to reach out. We value your business and look forward to serving you for many more years to come. Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered! - Sincerely, the Holm Automotive Team of Abilene.
They are great and always helpful They try and give you a
They are great and always helpful They try and give you a decent price on what you want.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nancy, thank you for your review of Holm Automotive! We're thrilled to hear that you had a great experience with us and that our team has been consistently helpful. Providing excellent customer service is a top priority for us, and we're glad that we were able to assist you. We also strive to offer competitive and fair pricing to our customers. It's important to us that you feel you're getting good value for what you want. If there's anything else we can assist you with or if you have any further comments or questions, please don't hesitate to reach out. We value your support and look forward to serving you again in the future. - Sincerely, the Holm Automotive Team of Abilene.
True professionals keep you informed of vehicle progress
True professionals keep you informed of vehicle progress and what work is completed. Other dealers should take note.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback of Holm Automotive! We're thrilled to hear that you had a positive experience with our team and that we kept you informed about your vehicle's progress and the work completed. We believe in transparency and clear communication with our customers, and we're glad to hear that our efforts in keeping you informed were appreciated. We strive to provide a professional and customer-oriented experience, and your feedback reinforces our commitment to excellence. We appreciate your recommendation and kind words. If there's anything else we can assist you with or if you have any further comments or questions, please feel free to reach out. We value your support and look forward to serving you again in the future. - Sincerely, the Holm Automotive Team of Abilene.
Very nice dealer in the middle of the heartland.
Very nice dealer in the middle of the heartland. This dealership holds a high level of professionalism but maintains that small town feeling. I have dealt with several dealerships in my lifetime, many of them over the past 5 months while shopping for a truck. Not one dealership came close to Holm’s honesty, integrity, and friendliness. I will purchase from Holm in the further without a doubt.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Walley, congratulations on your new vehicle! We're delighted to hear that you found our dealership to be very nice and that we were able to provide you with a high level of professionalism while still maintaining that small-town feeling. We appreciate your kind words about our honesty, integrity, and friendliness, as these are values we hold dear. It means a lot that you consider us to be the best among the dealerships you've dealt with during your truck shopping journey. We're honored to have earned your trust and loyalty, and we look forward to serving you in the future. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered! - Sincerely, the Holm Automotive Team of Abilene.
Everyone was friendly and helpful .
Everyone was friendly and helpful . The staff is knowledgeable and answered all questions. I would recommend HOLM automotive to friends.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your wonderful experience with us! We're delighted to hear that our team was friendly, helpful, and knowledgeable, and that they took the time to answer all of your questions. We greatly appreciate your recommendation to your friends as well. Providing exceptional customer service and ensuring customer satisfaction are our top priorities, and it's rewarding to know that we met your expectations. Should you or your friends have any further inquiries or need assistance in the future, please feel free to reach out. We look forward to serving you again at Holm Automotive! - Sincerely, the Holm Automotive Team of Abilene.
I explained I had not much money I’d like to have a quote
I explained I had not much money I’d like to have a quote on how much it would cost to get a part fixed. He said it would be like 140 but to be on the safe side he said 175. I said OK cause I don’t have no more than that, but when they got done it was 273. Needless to say I probably will not go back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wanda, thank you for bringing this situation to our attention and for providing us with helpful feedback that allows us to improve. I will send this over to our service manager for review. Sincerely, the Holm Automotive Team of Abilene.
Everyone every helpful and very professional always
Everyone every helpful and very professional always making sure I had everything I needed Recommend anyone with car need visit this dealership
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wendell, thank you for your fantastic review of your recent service visit at Holm Automotive! We're thrilled to hear that our team was helpful, professional, and ensured that you had everything you needed during your visit. We appreciate your kind recommendation to anyone in need of car services to visit our dealership. Providing exceptional customer service and meeting our customers' needs are our top priorities, and we're glad that we delivered on that for you. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We look forward to serving you and providing top-notch service again in the future. - Sincerely, the Holm Automotive Team of Abilene.
They have always been honset and friendly.
They have always been honset and friendly.I like there service department they are very direct with and don't beat around the bush
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nancy, thank you for your positive review! We appreciate your feedback and are glad to hear that you have consistently experienced honesty and friendliness from our team. Providing direct and straightforward service is one of our priorities, and we're thrilled that it aligns with your expectations. We value your business and look forward to serving you in the future. If you have any further questions or automotive needs, please don't hesitate to reach out. - Sincerely, the Holm Automotive Team of Abilene.
