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Holm Automotive Center

(6,630 reviews)
Visit Holm Automotive Center
Sales hours: 8:00am to 5:30pm
Service hours: 8:00am to 5:30pm
View all hours
Sales Service
Monday 8:00am–7:00pm 8:00am–5:30pm
Tuesday 8:00am–7:00pm 8:00am–5:30pm
Wednesday 8:00am–7:00pm 8:00am–5:30pm
Thursday 8:00am–7:00pm 8:00am–5:30pm
Friday 8:00am–5:30pm 8:00am–5:30pm
Saturday 8:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2025 state dealer award
View 44 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award 2013 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 454-1773 (888) 454-1773
Used (855) 368-5586 (855) 368-5586
Service (855) 564-3264 (855) 564-3264

Reviews

(6,630 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Holm Automotive Center from DealerRater.

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The entire staff is great to work with, from Sales to

The entire staff is great to work with, from Sales to Service, and I’ve always had a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that you've had consistently great experiences with the entire staff, from Sales to Service! This kind of positive feedback is a testament to the dedication and hard work of the team, as well as their commitment to providing excellent customer service. It's clear that the staff values the relationships they build with their customers and take pride in delivering exceptional service, providing this is crucial in building trust and loyalty with customers. Thank you for sharing your positive experience, and I hope that you continue to have a great experience with Holm Automotive in the future! - Sincerely, the Holm Automotive Team of Abilene.

Scheduled on line and friendly service upon arrival.

Scheduled on line and friendly service upon arrival. Mr. Avers set doors and lift gate for remote operation. Thanks again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

It's great to hear that scheduling your service online was easy and that you received friendly service upon arrival! The convenience of online scheduling and the friendliness of the staff can make all the difference in providing a positive customer experience. It's also great to hear that Mr. Avers was able to help you with setting your doors and lift gate for remote operation. Taking the time to ensure that your vehicle is in good working order and that you understand how to operate it is crucial in building trust and satisfaction with the service provided. Thank you for taking the time to share your positive experience, and I hope that you continue to receive great service at Holm Automotive in the future! - Sincerely, the Holm Automotive Team of Abilene.

Michelle was great!

Michelle was great!! She got me into a car very quickly which was greatly appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! It's great to hear that Michelle was able to assist you in getting into a car quickly! Fast and efficient service is key to providing a positive customer experience, and it sounds like Michelle delivered just that. It's important for the staff to understand and meet the needs of their customers, and it sounds like Michelle was able to fulfill that. Thank you for taking the time to share your positive feedback, and I hope that you continue to have great experiences with Holm Automotive in the future! - Sincerely, the Holm Automotive Team of Abilene.

Great service.

Great service. Very professional and efficient. Helped me take full advantage of all refunds and rebates. Did not try to up sale me on any services or products. Got me in/out hassle free.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with the service at Holm Automotive! It's fantastic to hear that you found the team to be very professional and efficient, and that they were able to help you take advantage of all available refunds and rebates. It's also great to know that they didn't try to upsell you on any services or products, and that your visit was hassle-free. Their dedication to providing top-notch service is commendable, and it's wonderful to see that it made a positive impact on your experience. Thank you for your positive review, we hope to see you again soon! - Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive has always been so friendly and

Holm Automotive has always been so friendly and professional. Josh Sare always listens and answers all my questions. I appreciate the way he explains things to me.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Marvin, it's great to hear that you had such a positive experience with Holm Automotive and Josh Sare! It's always important to feel heard and valued as a customer, and it sounds like Josh did an excellent job of making sure you were well-informed and comfortable throughout the process. It's wonderful to see the team's dedication to providing friendly and professional service has made a lasting impression on you. Thank you for taking the time to share your positive review! - Sincerely, the Holm Automotive Team of Abilene.

Pam Hasselman was very helpful to work with and very

Pam Hasselman was very helpful to work with and very efficient in answering my questions when taking possession of my new work vehicle. Every contact I had was answered quickly and with pleasantness.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Dan, it's wonderful to hear that you had such a positive experience with Pam Hasselman and the team at Holm Automotive! It's great to know that Pam was able to provide you with helpful and efficient service when taking possession of your new work vehicle, and that she was able to answer your questions promptly and with pleasantness. It's always important to feel valued and heard as a customer, and it sounds like the team did an excellent job of making sure you had a positive experience. Thank you for taking the time to share your positive review! - Sincerely, the Holm Automotive Team of Abilene.

Good service at Holm Automotive Center as usual.

Good service at Holm Automotive Center as usual. Thanks to the service department for great service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with the service department at Holm Automotive. It's great to hear that you received good service! Consistency in providing excellent service is crucial to maintaining customer satisfaction, and it's great to hear that the team has been able to do that for you. Thank you for sharing your feedback, and I hope you continue to have positive experiences with Holm Automotive in the future. - Sincerely, the Holm Automotive Team of Abilene.

Took my Chevy Trax in for it's 6 month oil change.

Took my Chevy Trax in for it's 6 month oil change. Was greeted promptly by Josh Sare. Never have had a problem with the personnel in both the service and sales department's. Very friendly staff in both departments.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Kevin, it's great to hear that you had a positive experience at Holm Automotive with Josh Sare and the rest of the staff in the service and sales departments. Providing excellent customer service is important, and it sounds like they did just that by greeting you promptly and being friendly throughout your visit. Regular maintenance like oil changes are important to keep your vehicle running smoothly, and it's great to hear that you were able to have it taken care of with ease. Thank you for sharing your feedback, and I hope your Chevy Trax continues to perform well! - Sincerely, the Holm Automotive Team of Abilene.

A very professional group.

A very professional group. I've never had any problems getting my truck in and out for service quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with the service department at Holm Automotive. Providing prompt and professional service is crucial to maintaining customer satisfaction, and I'm glad to hear that you've never had any problems getting your truck in and out quickly. It's great to hear that the service department was able to provide you with excellent customer service and address any issues with your truck efficiently. Thank you for sharing your feedback, and I hope your truck continues to run smoothly! - Sincerely, the Holm Automotive Team of Abilene.

Thanks to Holms great service team.

Thanks to Holms great service team. Always giving exceptional service. My fiance and I buy all of our vehicles from Holms. Josh and Jamie in service are great. Chris is our salesman and he is great also.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! Thank you for taking the time to share your positive experience with Holm Automotive. It's great to hear that the team consistently provides you with exceptional service, and that you and your fiance have chosen to purchase all of your vehicles from us. It sounds like Josh and Jamie in the service department, as well as Chris as your salesman, have all been great to work with. Having a reliable and trustworthy service team can make all the difference in keeping your vehicles running smoothly, and it's great to hear that you've found that with our team. Thank you for sharing your feedback, and I hope you continue to have positive experiences with Holm Automotive in the future. Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered! - Sincerely, the Holm Automotive Team of Abilene.