Reviews
On time, car was taken care of Was greeted when I arrived
On time, car was taken care of Was greeted when I arrived and asked what was needed
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us a review! We're glad to hear that we provided you with timely service and took care of your car. Our team strives to ensure that your vehicle receives the attention it needs in a prompt and efficient manner. We're also delighted to know that you were greeted upon arrival and asked about your needs. Providing personalized service is important to us, and we want to ensure that we address all of your concerns and requirements. If you have any other feedback or if there's anything else we can assist you with, please feel free to let us know. We appreciate your support and look forward to serving you again in the future! - Sincerely, the Holm Automotive Team of Abilene.
Chris always goes above and beyond to ensure our car
Chris always goes above and beyond to ensure our car buying experience is always stress free and no waste of time. Chris is always organized and easy to into contact with. He knows customers value their time and Chris doesn’t waste it. That is why Chris is our go to at Holm Automotive. Ross worked on our behalf to ensure we got a fair deal on our trade and Kim & Deb always greeted us like family.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write such a fantastic review of our team members, Chris, Ross, Kim, and Deb! We are delighted to hear that they consistently go above and beyond to make your car buying experience stress-free and efficient. Chris's dedication to organization and accessibility is commendable. We understand the importance of valuing our customers' time, and we're thrilled that Chris excels in this aspect. We're also glad to hear that Ross worked diligently on your behalf to secure a fair deal on your trade-in. Our team members like Ross are committed to ensuring our customers receive the best possible value and are satisfied with their overall experience. It's heartwarming to know that Kim and Deb's warm and welcoming greetings made you feel like family. Thank you for choosing Holm Automotive as your go-to dealership. We're incredibly grateful for your support and trust. Should you need any further assistance or have any questions in the future, please don't hesitate to reach out. We're here to make your car buying journey as enjoyable as possible. Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered! - Sincerely, the Holm Automotive Team of Abilene.
Josh was very professional and friendly.
Josh was very professional and friendly. He kept me updated on what was going on with my car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mary, thank you for sharing your positive experience with Josh! We're thrilled to hear that he provided you with professional and friendly service while keeping you updated on the progress of your car. At Holm Automotive, we strive to deliver exceptional customer service, and Josh is a prime example of our commitment. We understand that staying informed about the status of your vehicle is important, and we're glad that Josh went above and beyond to keep you in the loop. If there's anything else we can assist you with or if you have any further questions, please feel free to reach out. We appreciate your feedback and look forward to serving you again in the future. - Sincerely, the Holm Automotive Team of Abilene.
I appreciate that they were able to get my vehicle in and
I appreciate that they were able to get my vehicle in and out quickly and efficiently.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dan, thank you for sharing your positive feedback! We're thrilled to hear that we were able to provide you with a quick and efficient service for your vehicle. At Holm Automotive, we understand the importance of minimizing downtime and ensuring that your vehicle is taken care of promptly. We're committed to delivering efficient and reliable service to all our customers, and we're glad that we met your expectations. We appreciate your trust in our team and our ability to get your vehicle in and out efficiently. If there's anything else we can assist you with or if you have any further questions, please feel free to reach out. We're here to help and provide exceptional service whenever you need us. Thank you for choosing Holm Automotive for all your automotive needs! - Sincerely, the Holm Automotive Team of Abilene.
hi This is a bad experience and doesn't work!
hi This is a bad experience and doesn't work!!! 5 5 Great job as always! Thanks Jamie and crew for getting my Suburban on such short notice!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Shelly, thank you for your positive review! We are glad that Jamie and the team could get your Suburban in for service on short notice! We hope it continues to run smoothly, have a great day! - Sincerely, the Holm Automotive Team of Abilene.
I had my GMC truck in the body shop at Holm Auto to have
I had my GMC truck in the body shop at Holm Auto to have a few scratches and scrapes taken care of. Chuck and his staff were very professional and eager to please. They bent over backward to make sure that I was taken care of in a timely manner. I was kept up to date on the status of my truck. They were very patient working around my schedule. I was very pleased with the service and quality of work done on my truck.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with our body shop at Holm Automotive! We're thrilled to hear that Chuck and his staff provided you with professional and customer-focused service during your visit. Ensuring customer satisfaction and delivering high-quality work is our top priority, and we're glad that we were able to meet your expectations. We appreciate your kind words about our team's eagerness to please and their efforts to accommodate your schedule. We're also pleased to hear that you were kept up to date on the status of your truck throughout the process. Communication and transparency are vital to us, and we strive to keep our customers well-informed every step of the way. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to provide exceptional service and support whenever you need us. Thank you for choosing Holm Automotive, and we're delighted that you're pleased with the service and quality of work on your truck! - Sincerely, the Holm Automotive Team of Abilene.
Holm has been a huge help for us over the years.
Holm has been a huge help for us over the years. Most recently we had a Turkey crash into our windshield. We were in the process of moving and needed it done asap. All the workers took our situation into account and the work was done before we needed to leave.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Melissa, thank you for sharing your positive experience with Holm Automotive! We're thrilled to hear that we have been a great help to you over the years, and we greatly appreciate your continued trust in our services. We're sorry to hear about the unexpected incident with the turkey crashing into your windshield. We understand that timing was crucial for you due to the moving process, and we're glad that our team members took your situation into account and acted promptly to get the work done before your departure. At Holm Automotive, we prioritize our customers' needs and strive to provide efficient and responsive service. We're delighted that we were able to accommodate your urgent request and complete the necessary work in a timely manner. If there's anything else we can assist you with in the future or if you have any further questions, please don't hesitate to reach out. We're here to help, and we value your continued patronage. Thank you for choosing Holm Automotive, and we wish you all the best in your new home! - Sincerely, the Holm Automotive Team of Abilene.
Made a service appointment and they were very helpful.
Made a service appointment and they were very helpful. The service was prompt and professional.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with our service department! We're delighted to hear that we were able to assist you with making a service appointment and that our team was helpful throughout the process. Providing prompt and professional service is a top priority for us, and we're glad that we were able to meet your expectations. Our dedicated service team is committed to ensuring that your vehicle receives the attention it needs in a timely and efficient manner. If you have any further questions or if there's anything else we can assist you with in the future, please feel free to reach out. We're here to provide exceptional service and support whenever you need us. Thank you for choosing Holm Automotive, and we look forward to serving you again! - Sincerely, the Holm Automotive Team of Abilene.
Everyone was nice and informative about my vehicle Made
Everyone was nice and informative about my vehicle Made sure I was comfortable while waiting. Very friendly.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We're committed to creating a comfortable and informative experience for all our customers. Thank you for letting us know everyone was friendly and helpful! We appreciate your visit! Sincerely, the Holm Automotive Team of Abilene.
Friendly attentive personnel make it a pleasant
Friendly attentive personnel make it a pleasant experience for our vehicles service appointments. Very flexible.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with the Holm Automotive service department! It's always great to hear that the personnel were friendly, attentive, and made your service appointments a pleasant experience. Flexibility is also an important aspect of customer service, and it's good to hear that the team was able to accommodate your needs. Providing a positive customer experience is crucial in building long-term relationships with customers, and it sounds like the dealership did an excellent job in this regard. Thanks again for your review! - Sincerely, the Holm Automotive Team of Abilene.
