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Holm Automotive Center

(6,621 reviews)
Visit Holm Automotive Center
Sales hours: 8:00am to 7:00pm
Service hours: 8:00am to 5:30pm
View all hours
Sales Service
Monday 8:00am–7:00pm 8:00am–5:30pm
Tuesday 8:00am–7:00pm 8:00am–5:30pm
Wednesday 8:00am–7:00pm 8:00am–5:30pm
Thursday 8:00am–7:00pm 8:00am–5:30pm
Friday 8:00am–5:30pm 8:00am–5:30pm
Saturday 8:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2025 state dealer award
View 44 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award 2013 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 454-1773 (888) 454-1773
Used (855) 368-5586 (855) 368-5586
Service (855) 564-3264 (855) 564-3264

Reviews

(6,621 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Holm Automotive Center from DealerRater.

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Carter was great.

Carter was great. He spent a lot of time answering all our questions and making sure we were happy and knowledgeable about the vehicle we chose. We never felt pressured. Would definitely do business with them again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic feedback! We're thrilled to hear that Carter provided you with such a positive and helpful experience. We're especially glad he took the time to answer all your questions and ensure you were comfortable and knowledgeable about your vehicle. We believe in building trust and providing a pressure-free environment for our customers. Carter's dedication to customer care exemplifies our core values. We appreciate you taking the time to share your experience and are delighted that you would do business with us again. Sincerely, the Holm Automotive Team of Abilene.

Josh is always friendly and attentive to my needs.

Josh is always friendly and attentive to my needs. He makes me laugh always when I come in.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're delighted to hear that Josh consistently provides you with friendly and attentive service, and that he brings a positive and lighthearted atmosphere to your visits. We believe that building strong relationships with our customers is essential, and Josh's ability to make you laugh exemplifies our commitment to creating a welcoming environment. We appreciate you taking the time to share your positive experience. Sincerely, the Holm Automotive Team of Abilene.

Carson was absolutely great to work with on our purchase.

Carson was absolutely great to work with on our purchase. No high pressure sales tactics. Just genuinely interested in assisting us with our purchase. Highly recommend Carson for any of your automotive needs!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your excellent feedback! We're delighted to hear that Carson provided you with a positive and pressure-free car buying experience. We're proud of our team's commitment to genuine customer care and their ability to assist customers without resorting to high-pressure tactics. We believe in building trust and being trustworthy in all of our interactions. We appreciate your recommendation of Carson and are grateful for your business. Sincerely, the Holm Automotive Team of Abilene.

We buy all our cars from Holmes and trust them!

We buy all our cars from Holmes and trust them! No high pressure sales tactics. Just good people that answer your questions. Service department is also great!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued trust and loyalty! We're honored that you choose Holm Automotive for all your car purchases. We're proud of our team's commitment to providing a pressure-free and informative sales experience, and we're equally delighted that you're satisfied with our service department. We strive to be trustworthy and provide excellent customer care. We appreciate you taking the time to share your positive feedback. Sincerely, the Holm Automotive Team of Abilene.

Very good work was done in the bodyshop.

Very good work was done in the bodyshop. Everyone was professional and friendly. Vehicle was very clean when I got it back. The repairs were spot on.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We're pleased to hear that you were satisfied with the work done in our body shop. We strive for professionalism, friendliness, and meticulous attention to detail in all our repairs. We are industrious in our efforts to provide excellent service. We appreciate you taking the time to share your positive experience. Sincerely, the Holm Automotive Team of Abilene.

They all did a great job.

They all did a great job.And when they work on my truck I know they'll be right.And it'll be fixed whatever it is but I think i'm so very much for all I do for my truck and me

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback! We're glad to hear you're satisfied with the work our team does on your truck. We strive for accuracy and reliability in all our repairs, so you can have confidence in the service you receive. We are determined to always get the job done right. We appreciate you taking the time to share your experience. Sincerely, the Holm Automotive Team of Abilene

I’ve had good service at this dealership, namely and more

I’ve had good service at this dealership, namely and more specifically due to the kindness and attentiveness given by Chuck Loader at the Service Department. We have only run into a couple minor things that were looked into and corrected immediately by Chuck and his team and we appreciate the communication and professionalism he has always shown us. Will continue getting our vehicles service work done here because of Chuck Loader.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback and for highlighting Chuck Loader's exceptional service. We're delighted to hear that Chuck's kindness, attentiveness, and professionalism have consistently exceeded your expectations. We're proud of his commitment to addressing any concerns promptly and effectively. Chuck's actions exemplify our core values of customer care and trustworthiness. We appreciate your continued patronage and look forward to serving you and your vehicles in the future. Sincerely, the Holm Automotive Team of Abilene.

Had my chevy traverse fixed in a timely manner the same

Had my chevy traverse fixed in a timely manner the same day no waiting. Good job.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

That's fantastic to hear! We're glad we could get your Chevy Traverse repaired quickly and efficiently, getting you back on the road the same day. Our team strives for industriousness and determination in providing timely service. Thank you for your positive feedback. Sincerely, the Holm Automotive Team of Abilene.

I took a truck into the service department.

I took a truck into the service department. The necessary repairs were explained and estimated prior to completing them. Great service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear you had such a positive experience with our service department, especially with Chuck Loader! Providing clear explanations and estimates before starting any work is a crucial part of our commitment to trustworthy service and customer care. We strive to excel in every aspect of our service, and your perfect scores across the board confirm we're on the right track. Thank you for your feedback! Sincerely, the Holm Automotive Team of Abilene.

Even though our buying experience was timely because of

Even though our buying experience was timely because of an issue that turned out to be non mechanical Holm kept there word and the issue was resolved. We greatly appreciate them keeping their word and standing behind the car they sold us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's wonderful to hear that we were able to resolve the issue with your vehicle, even though it turned out to be non-mechanical. At Holm Automotive Center, we take our commitment to trustworthiness and customer care very seriously. We believe in standing behind the vehicles we sell and ensuring our customers are satisfied. We appreciate you acknowledging the efforts of Chuck Loader, William Wobbeking, and Noe Grullon. We are dedicated to building meaningful relationships with our clients, and your feedback reinforces that we are living up to our core values. Sincerely, the Holm Automotive Team of Abilene.