Reviews
Only dealer I trust to help me maintain my vehicles.
Only dealer I trust to help me maintain my vehicles.Great Customer service and support, not typical with other dealers.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued trust in Holm Automotive Center! We're honored that you consider us your go-to dealership for vehicle maintenance. Providing exceptional customer service and support that goes above and beyond is a core value for us, and we appreciate your recognition of our efforts. We look forward to serving you again soon! Sincerely, the Holm Automotive Team of Abilene
They did a good job and with the small issue we had they
They did a good job and with the small issue we had they fixed it on their own and then told me about it
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. We're glad to hear they did a good job overall. Taking initiative and ensuring transparency reflects our commitment to customer care and doing things right. We certainly value & appreciate your feedback. Sincerely, the Holm Automotive Team of Abilene
Great experience!
Great experience! Honest, low pressure dealership, with a great buying process. Will definitely be back in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the fantastic review! We're thrilled to hear you had a great experience and appreciated our honest, low-pressure approach to sales. Creating a comfortable and transparent buying process is important to us, and we're delighted it resonated with you. We look forward to welcoming you back in the future! Sincerely, the Holm Automotive Team of Abilene
Chuck Loader is amazing.
Chuck Loader is amazing. I am completely confident that my car is fixed when I leave the service center.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful feedback! We're so glad to hear about your confidence in Chuck Loader and the service you receive. Having our customers feel secure in the knowledge that their vehicles are properly cared for is a testament to Chuck's dedication and expertise. We appreciate your trust in Holm Automotive Center. Sincerely, the Holm Automotive Team of Abilene
Called for a pre purchase inspection for a car I was
Called for a pre purchase inspection for a car I was interested in buying. Made the appointment and within a couple of days it was done and no problems were discovered Bought the car with peace of mind.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
That's wonderful to hear! Thank you for choosing Holm Automotive Center for your pre-purchase inspection. We're glad we could provide you with the peace of mind you needed before making your purchase. Our team strives to be thorough and efficient in our inspections, and we're delighted that the process was smooth and that no problems were found. We appreciate your business and wish you many happy miles with your new car! Sincerely, the Holm Automotive Team of Abilene
We had the pleasure of working with Noe Grullon.
We had the pleasure of working with Noe Grullon. He was incredibly helpful. Very knowledgeable. Was not at all pushy. Just genuinely wanted to get us into something that checked all the boxes for us. Amazing team! We left very happy!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the wonderful review! We're thrilled to hear about your positive experience working with Noe Grullon. We're proud of his dedication to providing knowledgeable, helpful, and pressure-free service. It's fantastic that he was able to assist you in finding the perfect vehicle to meet your needs. We appreciate your business and are delighted you left Holm Automotive Center happy! Sincerely, the Holm Automotive Team of Abilene
Fast friendly customer service Great service department
Fast friendly customer service Great service department to work with. Always quality work at a fair price.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We're delighted to hear you consistently receive fast, friendly customer service and appreciate our service department. Providing quality work at a fair price is a core part of our commitment to value and customer care. We strive for excellence in every interaction, and it's rewarding to know our efforts are appreciated. We value your business. Sincerely, the Holm Automotive Team of Abilene.
Always an outstanding dealership.
Always an outstanding dealership. The staff in all areas are outstanding. I will not use or buy from anyone else.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the incredibly kind words! We're absolutely thrilled to hear about your consistently outstanding experiences with our team. Your loyalty means the world to us, and it affirms our commitment to providing exceptional service in all areas. We strive to build lasting relationships based on trust, fairness, value, and quality, and your feedback lets us know we're achieving that goal. We appreciate your continued business and look forward to serving you for many years to come. Sincerely, the Holm Automotive Team of Abilene.
Thank you for the great review! We're delighted to hear you consistently receive fast, friendly customer service and appreciate our service department. Providing quality work at a fair price is a core part of our commitment to value and customer care. We strive for excellence in every interaction, and it's rewarding to know our efforts are appreciated. We value your business. Sincerely, the Holm Automotive Team of Abilene.
Josh does his job as a service writer.
Josh does his job as a service writer. I think the rest of the service department(shop) probably needs help. I don't know if they are under staffed or just slow and careless. 2 attempts to replace a rear main seal and it was there for an oil leak in the same area in August.
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- Overall experience 4.0
Thank you for your feedback. We appreciate you bringing this to our attention. We strive to provide excellent service to all our customers and are disappointed to hear about your recent experience. We have forwarded your concerns to our service manager for review. At Holm Automotive Center, we value Customer Care and are committed to ensuring customer satisfaction. Sincerely, the Holm Automotive Team of Abilene
Very good atmosphere.
Very good atmosphere. Always polite and extremely friendly when you walk into the door. I highly recommend them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We are thrilled to hear that you enjoyed the atmosphere at Holm Automotive Center and appreciated the friendly service you received. At Holm, we strive to Excel in creating a welcoming and positive experience for all our customers. We value your business and appreciate your recommendation. Sincerely, the Holm Automotive Team of Abilene
