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Holm Automotive Center

(6,622 reviews)
Visit Holm Automotive Center
Sales hours: 8:00am to 7:00pm
Service hours: 8:00am to 5:30pm
View all hours
Sales Service
Monday 8:00am–7:00pm 8:00am–5:30pm
Tuesday 8:00am–7:00pm 8:00am–5:30pm
Wednesday 8:00am–7:00pm 8:00am–5:30pm
Thursday 8:00am–7:00pm 8:00am–5:30pm
Friday 8:00am–5:30pm 8:00am–5:30pm
Saturday 8:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2025 state dealer award
View 44 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award 2013 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 454-1773 (888) 454-1773
Used (855) 368-5586 (855) 368-5586
Service (855) 564-3264 (855) 564-3264

Reviews

(6,622 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Holm Automotive Center from DealerRater.

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Always gets my appointment scheduled, my vehicle done in

Always gets my appointment scheduled, my vehicle done in a timely manner. He is a friendly person every time.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're glad to hear that you've had a positive experience with our service department. We appreciate your kind words about the friendly service and timely completion of your vehicle. We strive to provide excellent customer service, and we're happy to know that we've met your expectations. Thank you for your continued business. Sincerely, The Holm Automotive Team of Abilene

As always they are wonderful they get the work done at a

As always they are wonderful they get the work done at a decent time and are always nice as could be.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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Consumer response

As always holms got the work done on my car in little time and were nice as could be thank you so much.

A fantastic, friendly and great service from all

A fantastic, friendly and great service from all departments of the Abilene kansas main store

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that you had a fantastic experience with our team at the Abilene location. Your kind words about our friendly and great service are truly appreciated. We strive to provide exceptional service to all of our customers, and it's rewarding to know we met your expectations. Thank you for choosing Holm Automotive Center. We look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Abilene

From start to finish our experience was top notch with

From start to finish our experience was top notch with Holm Motor Company! Very respectful and knowledgeable staff who happily stayed late to complete our transaction still making us feel like their #1 customer. Well done, HMC, you’ve earned our business!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We’re thrilled to hear about your fantastic experience with Holm Automotive Center! It’s wonderful to know that our team went the extra mile to ensure your satisfaction. Their dedication to providing exceptional customer service is a testament to our core values of Customer Care and Teamwork. We’re honored to have earned your business and look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Abilene

Worst experience, Jaime never even called back.

Worst experience, Jaime never even called back. Won't be back...found another dealer tondonthenwork.

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  • Overall experience 1.0
  • Does not recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

We apologize that your experience with Jamie did not meet your expectations. We take customer feedback seriously and will use it to improve our services. We hope you'll consider giving us another chance in the future. We invite you to speak with owners Tim Holm or Ross Taplin if you care to provide more feedback on the situation. Sincerely, The Holm Automotive Team of Abilene

Great dealership!

Great dealership! Both sales and service seem to appreciate my business. Won’t go anywhere else!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear that you're a loyal customer of Holm Automotive Center! It's wonderful to know that both our sales and service departments have provided you with excellent service. We appreciate your business and look forward to continuing to serve you in the future. Sincerely, The Holm Automotive Team of Abilene

Body shop good but expensive.

Body shop good but expensive. Detailer left windshield product uncleaned. I can’t clean it. i wish they did a better job. I appreciate the car being detailed but the windshield is a mess.

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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We appreciate you taking the time to share your feedback about your recent experience with our body shop. We apologize that the detailer did not adequately clean the windshield. We strive for excellence in all aspects of our service, and it's clear we missed the mark on this occasion. We apologize for any inconvenience this may have caused and will coach our team accordingly. Sincerely, The Holm Automotive Team of Abilene

Overall a good experience.

Overall a good experience. My only issue was be pushed on financing and extended warranty insurance after we told them we had financing and that we did not want the insurance.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to share your feedback. We're glad to hear that your overall experience was positive. We apologize that you felt pressured regarding financing and extended warranty insurance. We strive to provide a transparent and low-pressure experience for all of our customers. We will take your feedback into consideration to improve our future interactions with customers. Thank you for your understanding. Sincerely, The Holm Automotive Team of Abilene

I had my truck in for warranty work and to fix some

I had my truck in for warranty work and to fix some recalls. Chuck and the Service Department took care of the issues.i appreciate that Chuck kept me updated about the work.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

We're glad to hear that Chuck and the Service Department took great care of your truck and kept you updated throughout the process. We appreciate your business and hope to see you again soon. Sincerely, The Holm Automotive Team of Abilene

Very professional in working with you and attending to

Very professional in working with you and attending to your needs or options on fixing your car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words. It's great to hear that our team provided professional service and helped you with your car. We strive to provide excellent customer service to all of our customers. Thank you for choosing Holm Automotive Center. We look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Abilene