Reviews
Always gets my appointment scheduled, my vehicle done in
Always gets my appointment scheduled, my vehicle done in a timely manner. He is a friendly person every time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear that you've had a positive experience with our service department. We appreciate your kind words about the friendly service and timely completion of your vehicle. We strive to provide excellent customer service, and we're happy to know that we've met your expectations. Thank you for your continued business. Sincerely, The Holm Automotive Team of Abilene
As always they are wonderful they get the work done at a
As always they are wonderful they get the work done at a decent time and are always nice as could be.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
As always holms got the work done on my car in little time and were nice as could be thank you so much.
A fantastic, friendly and great service from all
A fantastic, friendly and great service from all departments of the Abilene kansas main store
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that you had a fantastic experience with our team at the Abilene location. Your kind words about our friendly and great service are truly appreciated. We strive to provide exceptional service to all of our customers, and it's rewarding to know we met your expectations. Thank you for choosing Holm Automotive Center. We look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Abilene
From start to finish our experience was top notch with
From start to finish our experience was top notch with Holm Motor Company! Very respectful and knowledgeable staff who happily stayed late to complete our transaction still making us feel like their #1 customer. Well done, HMC, you’ve earned our business!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We’re thrilled to hear about your fantastic experience with Holm Automotive Center! It’s wonderful to know that our team went the extra mile to ensure your satisfaction. Their dedication to providing exceptional customer service is a testament to our core values of Customer Care and Teamwork. We’re honored to have earned your business and look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Abilene
Worst experience, Jaime never even called back.
Worst experience, Jaime never even called back. Won't be back...found another dealer tondonthenwork.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We apologize that your experience with Jamie did not meet your expectations. We take customer feedback seriously and will use it to improve our services. We hope you'll consider giving us another chance in the future. We invite you to speak with owners Tim Holm or Ross Taplin if you care to provide more feedback on the situation. Sincerely, The Holm Automotive Team of Abilene
Great dealership!
Great dealership! Both sales and service seem to appreciate my business. Won’t go anywhere else!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to hear that you're a loyal customer of Holm Automotive Center! It's wonderful to know that both our sales and service departments have provided you with excellent service. We appreciate your business and look forward to continuing to serve you in the future. Sincerely, The Holm Automotive Team of Abilene
Body shop good but expensive.
Body shop good but expensive. Detailer left windshield product uncleaned. I can’t clean it. i wish they did a better job. I appreciate the car being detailed but the windshield is a mess.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you taking the time to share your feedback about your recent experience with our body shop. We apologize that the detailer did not adequately clean the windshield. We strive for excellence in all aspects of our service, and it's clear we missed the mark on this occasion. We apologize for any inconvenience this may have caused and will coach our team accordingly. Sincerely, The Holm Automotive Team of Abilene
Overall a good experience.
Overall a good experience. My only issue was be pushed on financing and extended warranty insurance after we told them we had financing and that we did not want the insurance.
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- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
We appreciate you taking the time to share your feedback. We're glad to hear that your overall experience was positive. We apologize that you felt pressured regarding financing and extended warranty insurance. We strive to provide a transparent and low-pressure experience for all of our customers. We will take your feedback into consideration to improve our future interactions with customers. Thank you for your understanding. Sincerely, The Holm Automotive Team of Abilene
I had my truck in for warranty work and to fix some
I had my truck in for warranty work and to fix some recalls. Chuck and the Service Department took care of the issues.i appreciate that Chuck kept me updated about the work.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear that Chuck and the Service Department took great care of your truck and kept you updated throughout the process. We appreciate your business and hope to see you again soon. Sincerely, The Holm Automotive Team of Abilene
Very professional in working with you and attending to
Very professional in working with you and attending to your needs or options on fixing your car.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your kind words. It's great to hear that our team provided professional service and helped you with your car. We strive to provide excellent customer service to all of our customers. Thank you for choosing Holm Automotive Center. We look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Abilene
