Reviews
They do a great job.
They do a great job.I love their work.I love to work with them.They are so good at everything they do.And they stand behind them and the very caring people
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're thrilled to hear that you've had such a positive experience with our team. It's our commitment to Customer Care and Professional Growth that drives us to provide exceptional service. We look forward to continuing to serve you and your family. Sincerely, The Holm Automotive Team of Abilene
I have used this service department for many years.
I have used this service department for many years. Chuck, as always, was great to work with this time when purchasing my tires. He always goes above and beyond to make sure I am completely satisfied before I leave.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued loyalty to Holm Automotive Center. We're pleased to hear that Chuck provided exceptional service. It's our commitment to Customer Care that drives us to provide the best possible experience for our clients. We look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Abilene
Thank you for your continued loyalty to Holm Automotive Center. We're pleased to hear that Chuck provided exceptional service. It's our commitment to Customer Care that drives us to provide the best possible experience for our clients. We look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Abilene
My go-to dealership for purchasing vehicles and service!
My go-to dealership for purchasing vehicles and service! Michelle Holt is the best! She is knowledgeable and resourceful. No pressure sales!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We truly appreciate your kind words about Michelle and our team at Holm Automotive Center. It's wonderful to hear that you've had such a positive experience with us. We strive to provide Customer Care and a No-Pressure sales environment for all of our clients. Thank you for your continued loyalty. Sincerely, The Holm Automotive Team of Abilene
We truly appreciate your kind words about Michelle and our team at Holm Automotive Center. It's wonderful to hear that you've had such a positive experience with us. We strive to provide Customer Care and a No-Pressure sales environment for all of our clients. Thank you for your continued loyalty. Sincerely, The Holm Automotive Team of Abilene
I have been using this service center for the last few
I have been using this service center for the last few years. They have been very thorough with the service and maintenance of my vehicle keeping me updated on upcoming and needed repairs. All the staff are very knowledgeable and helpful but nobody is ever pushing for a trade in or upgrading to another vehicle which I appreciate. Thanks for the great work.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your kind words, Terry! We're glad to hear that you've been satisfied with our service department's thoroughness and communication. We pride ourselves on providing honest and transparent service, without any pressure to upgrade. Thank you for your continued trust in Holm Automotive Center. Sincerely, The Holm Automotive Team of Abilene
My sales person was Noe Grullon, he was wonderful!
My sales person was Noe Grullon, he was wonderful! He seemed to be well knowledged on the Ford escape that I bought thank you Noe!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
We’re so glad to hear that Noe provided you with an excellent car-buying experience. His knowledge and helpfulness are a testament to our commitment to customer care. We appreciate your kind words and look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Abilene
Excellent service and great facilities I would recommend
Excellent service and great facilities I would recommend Holms dealership to anyone, I’m 2 hrs away and it was worth the trip
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wow, thank you for the high praise! We’re honored that you’d drive two hours to experience our service. It’s a testament to our commitment to providing top-notch service and a great customer experience. We look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Abilene
When I purchased my vehicle in July 2023, I was promised
When I purchased my vehicle in July 2023, I was promised 2 yrs of free oil changes entire rotations. The last time I was in, October 2024, I was told it was actually just for 4 oil changes over a 2-year period. This is definitely not what I was told when I bought my car. I drive a lot, and need to change my oil about every 3 months, which would equate to eight changes. I have already used my four. I am not happy about this. If the policy changed after I bought my car, I think I should have been grandfathered in with the 2 years of unlimited.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
We apologize that there has been a miscommunication regarding the complimentary maintenance plan. We understand your frustration and want to assure you that we value your business and strive to provide exceptional customer service. Kindly allow me to forward your sentiment to both our leadership team and the sales department for further review. Thank you for bringing the situation to our attention and your kind feedback. We appreciate your patience and understanding while this matter is under review. Sincerely, The Holm Automotive Team of Abilene
OK.
Does a great job and always lets me know what's going on?
Does a great job and always lets me know what's going on?I'm comfortable with him.Can you help tell me if I don't need her if I do need it?I like the honesty
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re thrilled to hear that you’ve had such a positive experience with our team! It’s wonderful to know that you feel comfortable and trust our expertise. We pride ourselves on honesty and transparency, and we’re glad to see that’s reflected in your experience. Thank you for choosing Holm Automotive Center. We look forward to continuing to provide you with excellent service. Sincerely, The Holm Automotive Team of Abilene
Holm’s employees always work hard to attend to my car
Holm’s employees always work hard to attend to my car needs with efficiency. Thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're glad to hear that our team has been able to efficiently address your car's needs. Your satisfaction is our top priority, and we're committed to providing the best possible service. Thank you again for choosing Holm Automotive Center. Sincerely, The Holm Automotive Team of Abilene
Great job and professional as usual.
Great job and professional as usual. Thank you for getting my truck in so soon.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, John! We're glad to hear that you were satisfied with our service. Our team is committed to providing efficient and professional service to all of our customers. We appreciate your continued business and look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Abilene