Reviews
A professional place where people make it great by being
A professional place where people make it great by being friendly, helpful and personable. I recommend this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your recommendation! We're delighted to hear that you had a positive experience at Holm Automotive Center. Our team is dedicated to providing a friendly, helpful, and personable atmosphere for all of our customers. We're grateful for your kind words and support. Thank you again for choosing Holm Automotive Center. We look forward to serving you in the future! Sincerely, The Holm Automotive Team of Abilene
I asked about my squealing brakes and didn’t get an
I asked about my squealing brakes and didn’t get an answer. They did quickly figure out my air conditioner.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Dear Dennis Biggs, Thank you for your review of your recent service visit to Holm Automotive Center. We're glad we were able to quickly identify and address the issue with your air conditioner. We understand your concern about the squealing brakes not being addressed, and we apologize for any oversight in that area. At Holm Automotive Center, we value your feedback and strive to continuously improve our service. We will investigate this matter further to ensure we provide comprehensive answers to all your questions in the future. Thank you again for choosing Holm Automotive Center. We look forward to serving you again soon. Sincerely, The Holm Automotive Team of Abilene
Went today, service rep quickly answered my questions.
They are very helpful.
They are very helpful. They do a very good job! I like going there because they are very friendly!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive review of Holm Automotive Center! We're delighted to hear that our team was helpful, friendly, and did a great job with your service. Your satisfaction is our top priority, and we're glad to know that we met your expectations. Thank you again for choosing Holm Automotive Center. We look forward to serving you again soon! Sincerely, The Holm Automotive Team of Abilene
Michelle is warm and easy to work with.
Michelle is warm and easy to work with. I will be coming back to buy cars as long as she is there!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your positive experience with Michelle! We're delighted to hear that she was warm and easy to work with. Our commitment to providing exceptional customer service is a top priority, and we're glad to know that Michelle made your car-buying experience a positive one. Please reach out to Michelle or our Service Department to schedule your first complimentary oil change when the time comes! Sincerely, The Holm Automotive Team of Abilene
Service department has very kind and efficient employees.
Service department has very kind and efficient employees. They do their best to get you in and out quickly
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words about our service department! We're delighted to hear that our employees were helpful and efficient. Our goal is to provide prompt and quality service to all of our customers. We appreciate your positive feedback and look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Abilene
Jamie picked up our Buick and delivered it back to us
Jamie picked up our Buick and delivered it back to us after servicing it. We appreciate his good service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback! We're glad to hear that you appreciated Jamie's excellent service. Our team strives to provide top-notch customer care, and we're happy to know that we met your expectations. Thank you for choosing Holm Automotive Center. We look forward to serving you again soon! Sincerely, The Holm Automotive Team of Abilene
I’ve received the same good service every time I bring
I’ve received the same good service every time I bring one of our cars into Holm to be serviced.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued loyalty to Holm Automotive Center! We're delighted to hear that you've received consistent, high-quality service from our team. Your satisfaction is our top priority, and we're committed to providing the best possible care for your vehicles. Sincerely, The Holm Automotive Team of Abilene
Always friendly and ready to help.
Always friendly and ready to help. I like being able to drive”right in” to the shop area
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're glad to hear that our team has been friendly and helpful. We appreciate your feedback about the convenience of driving right into the shop area. Our goal is to make the service process as easy and efficient as possible for our customers. Thank you again for choosing Holm Automotive Center. We look forward to serving you in the future! Sincerely, The Holm Automotive Team of Abilene
Chuck was easy to work and explained the process of the
Chuck was easy to work and explained the process of the work that was to be done. There was a delay in getting the part in. Chuck did keep me in the loop on when the part would come in and scheduling the appointment.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback about Chuck! We're glad to hear that he was helpful and kept you informed throughout the process. Our team strives to provide excellent customer service and keep our customers updated on the status of their vehicles. Thank you again for choosing Holm Automotive Center. We look forward to serving you in the future! Sincerely, The Holm Automotive Team of Abilene
Very friendly staff!
Very friendly staff! Always knowledgeable about my vehicle and always willing to answer any questions I have.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're glad to hear that our staff has been friendly and knowledgeable about your vehicle. Our team is committed to providing excellent customer service and is always happy to answer any questions you may have. Thank you again for choosing Holm Automotive Center. We look forward to serving you in the future! Sincerely, The Holm Automotive Team of Abilene