Reviews
Professional and friendly service.
Professional and friendly service. I was able to get worked in right away and my vehicle was brought to me when it was finished.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're glad to hear that you were satisfied with the professional and friendly service you received. Our team strives to provide excellent customer service and timely repairs. We appreciate your business and look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Abilene
Chris was great.
Chris was great. Took my coffee to Chris who approved it pretty quickly. Paperwork took a while to get printed off but once I signed a million times the vehicle was mine! Wahoo! Quick and easy. Thanx guys!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words about Chris! We're thrilled to hear that you had a positive experience at Holm Automotive Center. Our team is committed to making the car-buying process as smooth and efficient as possible. We appreciate your business and look forward to serving you in the future. Sincerely, The Holm Automotive Team of Abilene
Jamie is always good to work with and is superb at what
Jamie is always good to work with and is superb at what he does. will always come back to holms
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words and positive review about Jamie. We're delighted to hear that you had a positive experience with him and our service department. Jamie is a valuable member of our team, and we appreciate your recognition of his hard work and dedication. We strive to provide exceptional customer service and go the extra mile for our customers. We appreciate your continued business and look forward to serving you again in the future. Sincerely, the Holm Automotive Team of Abilene.
We use Holm Auto for all our service needs They do a
We use Holm Auto for all our service needs They do a thorough job of checking out our vehicles making sure that they are safe and sound.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words and positive review. We're delighted to hear that you trust Holm Auto for all your service needs and appreciate our thorough approach to vehicle maintenance. Your satisfaction is our top priority, and we're committed to providing the highest quality service. We appreciate your continued business and look forward to serving you again in the future. Sincerely, the Holm Automotive Team of Abilene.
I have always had very good service , cooperation, and
I have always had very good service , cooperation, and help at Holm autpmotive. I am moving to Texas, so I will not be back, but will always remember my time with Holm. Gary L. Walker
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Gary. We're honored to have served you and appreciate your positive feedback about our service, cooperation, and help. We wish you all the best in your move to Texas and hope you'll remember your time with Holm Automotive fondly. Sincerely, the Holm Automotive Team of Abilene.
Your dealer staff was very efficient and courteous at my
Your dealer staff was very efficient and courteous at my first service visit. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your positive experience at Holm Automotive Center! We're thrilled to hear that our staff was efficient and courteous during your first service visit. It's our commitment to provide exceptional customer care in every area of our business, and your feedback reinforces that we're on the right track. We appreciate your high ratings for our service price transparency, workmanship, service time, and service communication. Your satisfaction is our top priority, and we'll continue to strive to exceed your expectations. Thank you again for choosing Holm Automotive Center. We look forward to serving you again soon! Sincerely, The Holm Automotive Team of Abilene
My husband died in March and he took care of the car!
My husband died in March and he took care of the car! Tim assured me Holm would take care of decisions about the car and help me!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are sorry to hear about your husband's passing and understand that this is a difficult time, and we want to assure you that our team is here to support you in any way we can. We're grateful for the trust you've placed in Holm Automotive Center and Tim's commitment to assisting you with your car needs. We're happy to hear that Tim has been helpful and reassuring. Please don't hesitate to reach out to him or any of our staff members if you have any questions or concerns. We're here to listen and provide guidance throughout this process. Our sincerest condolences, The Holm Automotive Team of Abilene
Everyone is always so friendly and helpful.
Everyone is always so friendly and helpful. I went to get oil change and they tested my battery which was good because I needed a new battery.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that our team was friendly and helpful during your visit. Our commitment to providing exceptional customer service is a top priority, and your feedback reinforces that we're on the right track. We're glad that our technicians were able to identify that you needed a new battery. Preventive maintenance is an important part of keeping your vehicle running smoothly, and we're happy to assist you with these essential services. Thank you again for choosing Holm Automotive Center. We look forward to serving you again soon! Sincerely, The Holm Automotive Team of Abilene
I’ve purchased I believe about 22 cars now over the last
I’ve purchased I believe about 22 cars now over the last 19 years…it’s a habit. This was hands down this was the best dealership I’ve worked with. There is only one other dealership I experienced when I lived in Missouri that came close. Price was fair upfront and gave me a fair price on trade as well. No dealer games, no trying to xx, just normal guys negotiating a deal. I’m sure I’ll be back. Places like this are rare.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're absolutely thrilled to hear about your positive experience at Holm Automotive Center! It means a lot to us that you've chosen to purchase 22 cars over the last 19 years, and that we've been able to provide you with exceptional service. We're delighted that you found our sales process to be fair, upfront, and hassle-free. We strive to create a welcoming and transparent environment for all of our customers. Thank you for your kind words reflecting William and Noe's customer service. Their dedication to providing excellent customer service is a valuable asset to our team. We look forward to serving you again in the future and continuing to be your trusted dealership. Sincerely, The Holm Automotive Team of Abilene
I purchased a 2024 Buick and it had a recall when I
I purchased a 2024 Buick and it had a recall when I brought it in for the recall I told them there was a ticking in the front by the motor ,the gentleman told me they didn't hear nothing .I bring it in 10/18 for an oil change and told them about the clicking and now they found something wasn't pleased
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We understand your concern about the open recall on your 2024 Buick and the service experience you received. While we're disappointed that the issue wasn't identified during your previous visit, we're glad that it was detected now. Our technicians will take the necessary steps to diagnose and resolve the problem. We value your feedback and strive to continuously improve our service. We'll do our best to ensure a positive experience moving forward. Should you need further assistance please contact Service Manager Gary Hasselman at 785 263 4000. Sincerely, The Holm Automotive Team of Abilene
