Reviews
1250 for front brakes is Terrible.
1250 for front brakes is Terrible. They didn’t have the tools to put a caliper piston back in. They charged me 606.00 labor on front brakes WOW!!!
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Dear Rick, We understand your frustration regarding the recent brake repair on your 2024 GMC Sierra. We appreciate you taking the time to share your experience. We want to assure you that Holm Automotive Center is committed to providing exceptional service and value to our customers. Our team strives to maintain the highest standards of professionalism and expertise in all that we do. As our service manager has explained, the extensive damage to your brakes was unfortunately caused by an incident involving your camper. We understand this is an unexpected and costly situation. We want to assure you that the charges you were quoted were accurate and transparent. Our records indicate that you were informed of the necessary repairs and their associated costs before any work was performed. We also went above and beyond by completing a complimentary first service and addressing an open recall on your vehicle. We value your business and hope to have the opportunity to regain your trust. If you have any further questions or concerns, please don't hesitate to contact our dealership directly. Sincerely, The Holm Automotive Team of Abilene
Chuck was great help in Service.
Chuck was great help in Service. Great team working in Service. Chuck was prompt on getting my service done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re thrilled to hear that Chuck provided excellent service! We appreciate you taking the time to recognize his hard work and the efforts of our entire service team. Our goal is to make your service experience as smooth as possible, and we’re glad we were able to meet your expectations. Thank you for choosing Holm Automotive! Sincerely, The Holm Automotive Team of Abilene
They are some of nicest and most genuine people I have
They are some of nicest and most genuine people I have ever met. I chose Holm because of their 5 star rating and I now know why they have it. If I could give them 10 stars I would. I was absolutely dreading buying a car until I talked to Michelle. She is absolutely amazing. Thank you for everything!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We’re absolutely thrilled to hear such wonderful feedback about our team! Michelle is a fantastic asset to Holm Automotive, and we're so glad she helped make your car buying experience a positive one. Your kind words mean the world to us. We’re committed to providing exceptional customer service, and it’s rewarding to know we’ve exceeded your expectations. Thank you for choosing Holm Automotive! Sincerely, The Holm Automotive Team of Abilene
I have taken my vehicles here for maintenance for years,
I have taken my vehicles here for maintenance for years, and have always had a good experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your continued loyalty to Holm Automotive Center! It's wonderful to hear that you’ve had consistently positive experiences with our service department. Your satisfaction is our top priority, and we look forward to continuing to serve you and your vehicles for years to come. Sincerely, The Holm Automotive Team of Abilene
They have never over sold me service that I didn’t need .
They have never over sold me service that I didn’t need . Great service Department
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words about our service department! We appreciate you trusting us with your vehicle’s care. Our team strives to provide honest and transparent service, and we’re glad to hear that we’ve met your expectations. Sincerely, The Holm Automotive Team of Abilene
Holm always serves me well.
Holm always serves me well. They quickly diagnosed the issues with my vehicle and had my car repaired within a week of dropping it off.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad to hear that Holm Automotive Center was able to quickly diagnose and repair your vehicle! Our team is committed to providing efficient and reliable service. Thank you for choosing us and for sharing your positive experience. Sincerely, The Holm Automotive Team of Abilene
Everyone was so nice there and I was buying a car and
Everyone was so nice there and I was buying a car and Cedric helped me out so much I would recommend anyone to go there for what they are looking for
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re thrilled to hear that your car buying experience was fantastic! It’s wonderful to know that Cedric went above and beyond to assist you. Our team strives to create a welcoming and supportive environment for all our customers. Thank you for choosing Holm Automotive Center and for recommending us to others. We appreciate your business! Sincerely, The Holm Automotive Team of Abilene
Excellent hospitality.
Excellent hospitality. Really liked when Rob got Ceidric involved. Ceidric put numerous vehicles in front of us on paper to look and compare. They didn’t just push something on the lot off on us and got us what we wanted.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're thrilled to hear about your excellent experience with Rob and Cedric! Providing exceptional hospitality and going the extra mile to find the perfect vehicle for our customers is what we strive for at Holm Automotive Center. We're glad their teamwork helped you find the car you wanted. Thank you for choosing us! Sincerely, The Holm Automotive Team of Abilene
Thank you so much for your great service!
Thank you so much for your great service! I especially appreciate Chuck L. in the service department. He always has great customer service. Good to have you back in the service dept, Chuck! Thanks again.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Katie, we’re thrilled to hear such positive feedback about your experience and Chuck’s exceptional service! Providing top-notch customer care is a cornerstone of our mission at Holm Automotive Center. Thank you for choosing us for your automotive needs! Sincerely, The Holm Automotive Team of Abilene
Caysen did a great job going above and beyond to make
Caysen did a great job going above and beyond to make sure that I felt comfortable and satisfied with my choice in vehicle. I appreciate all the work that Holmes goes to so that their customers feel happy and satisfied with their vehicle and I would definitely recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're thrilled to hear that Caysen provided such an outstanding experience! His commitment to customer satisfaction aligns perfectly with our core value of Customer Care. We appreciate your kind words and are delighted you're happy with your vehicle choice. Sincerely, The Holm Automotive Team of Abilene
