Reviews
They were very polite.
They were very polite. They worked hard to get my car in and out before my trip to Texas I had to make.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our team will always go the extra mile in politeness and willingness to prioritize your service before your trip. This is just one of the ways our team demonstrates they truly care about their customers. See you next time and safe travels! Sincerely, the Holm Automotive Team of Abilene.
The staff was very friendly and knowledgeable.
The staff was very friendly and knowledgeable. They did a great job getting my Malibu scheduled and in the the shop as quickly as possible.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Greetings and thank you so much! We're thrilled to hear about your positive experience! Our friendly and knowledgeable staff takes pride in making the repair process as smooth as possible. We appreciate you mentioning the efficiency of our scheduling and getting your Malibu in for service quickly. Thank you for choosing Holm Auto! Sincerely, the Holm Automotive Team of Abilene.
Treated with respect, care and open communication!
Treated with respect, care and open communication! Kept me informed every step of the way
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
At Holm Auto, we're committed to treating every customer with respect and care. We're so happy to hear you felt that way throughout your visit! Open communication is vital to us, and keeping you informed every step of the way ensures you're comfortable and understand the process. See you next time! Sincerely, the Holm Automotive Team of Abilene.
Everyone was amazing.
Everyone was amazing. They had everything ready when I arrived for my repairs. Process was fast. I also really enjoyed that they kept me informed of every step they where taking through the process and how long it would take.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much! We at Holm Auto are thrilled to hear everyone impressed you! Having everything ready for your repairs upon arrival and a speedy process are exactly what we aim for. We're especially glad you appreciated being informed throughout the service. Our team is committed to clear communication, keeping you updated on each step and estimated times. Thank you for choosing Holm Auto! We're here for you whenever you need us. Sincerely, the Holm Automotive Team of Abilene.
Had vehicle problems during travel.
Had vehicle problems during travel. 100 per cent effort by staff/mechanics fixed problem. Best service by any dealer I have experienced.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
At Holm Auto, we understand how stressful car trouble can be, especially while traveling. We're so grateful you entrusted us with your vehicle, and incredibly proud of our staff and mechanics for giving 100% effort to fix the problem. Their dedication is what truly sets us apart. Hearing you say this is the best service you've ever experienced from a dealer means the world to us! Thank you for choosing Holm Auto, and we're happy to get you back on the road safely! Sincerely, the Holm Automotive Team of Abilene.
Josh was courteous and attentive.
Josh was courteous and attentive. I was able to get me in last minute for an oil change tire rotation.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We at Holm Auto appreciate your kind words! Josh is a great asset to our team, and we're thrilled he was courteous and attentive during your visit. We understand how important convenience is, and we're happy we were able to accommodate your last-minute oil change and tire rotation. Thanks for choosing Holm Auto, and see you next time for your automotive needs! Sincerely, the Holm Automotive Team of Abilene.
Home Chevrolet did a great job on my body work on my 2019
Home Chevrolet did a great job on my body work on my 2019 Honda Civic Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much! We are thrilled to hear we did a great job on the bodywork of your 2019 Honda Civic! Our team takes pride in their skills and dedication to quality repairs on all makes and models. Thank you for trusting us with your vehicle, and we're happy you're satisfied with the results! Sincerely, the Holm Automotive Team of Abilene.
Honest and was dependable.
Honest and was dependable. Good communication regarding the maintenance schedule and the work that would be helpful since the Equinox was in the shop.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Honored to Earn Your Trust! At Holm Auto, honesty and dependability are paramount. We're proud to hear you felt that way during your recent visit with your Equinox. Clear communication is essential, and we strive to keep you informed about your vehicle's maintenance schedule and any recommended services. This allows you to make informed decisions about your car's care. Thank you for trusting Holm Auto with your Equinox. We look forward to being your automotive partner for a long time to come! Sincerely, the Holm Automotive Team of Abilene.
Overall good experience.
Overall good experience. Didn't like a jump in price after they shown me the first price on what my payment. Felt forced in OnStar service.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback! We appreciate you taking the time to share your overall good experience at Holm Automotive. We understand your concern about the price increase after the initial payment quote. At Holm Auto, we strive for transparency throughout the buying process. If there were unexpected adjustments to the price, we would appreciate the opportunity to discuss them with you in more detail. Please don't hesitate to reach out to our sales manager to clarify the breakdown of your final payment. We also appreciate your feedback regarding the OnStar service. While we believe it offers valuable features, it's important that you feel empowered to choose the services that best fit your needs. In the future, our sales team will ensure you feel comfortable declining any add-on services. Thank you again for your feedback. We value your business and will use your comments to continuously improve the car buying experience for all our customers. Sincerely, the Holm Automotive Team of Abilene.
Good service, friendly, and knowledgeable, very helpful
Good service, friendly, and knowledgeable, very helpful in the process of buying a vehicle this is the second time we have used Holmes.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
At Holm Automotive, we pride ourselves on delivering exceptional service throughout the car buying journey. We're thrilled to hear you found our staff friendly, knowledgeable, and helpful – that's exactly what we strive for! Be sure to let Jamie, Josh, or Miranda know what we might do to earn those other two stars on your next visit! Sincerely, the Holm Automotive Team of Abilene.
