Reviews
Overall good experience.
Overall good experience. Didn't like a jump in price after they shown me the first price on what my payment. Felt forced in OnStar service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback! We appreciate you taking the time to share your overall good experience at Holm Automotive. We understand your concern about the price increase after the initial payment quote. At Holm Auto, we strive for transparency throughout the buying process. If there were unexpected adjustments to the price, we would appreciate the opportunity to discuss them with you in more detail. Please don't hesitate to reach out to our sales manager to clarify the breakdown of your final payment. We also appreciate your feedback regarding the OnStar service. While we believe it offers valuable features, it's important that you feel empowered to choose the services that best fit your needs. In the future, our sales team will ensure you feel comfortable declining any add-on services. Thank you again for your feedback. We value your business and will use your comments to continuously improve the car buying experience for all our customers. Sincerely, the Holm Automotive Team of Abilene.
Good service, friendly, and knowledgeable, very helpful
Good service, friendly, and knowledgeable, very helpful in the process of buying a vehicle this is the second time we have used Holmes.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
At Holm Automotive, we pride ourselves on delivering exceptional service throughout the car buying journey. We're thrilled to hear you found our staff friendly, knowledgeable, and helpful – that's exactly what we strive for! Be sure to let Jamie, Josh, or Miranda know what we might do to earn those other two stars on your next visit! Sincerely, the Holm Automotive Team of Abilene.
Staff were super nice and had me back on the road in 45
Staff were super nice and had me back on the road in 45 minutes!! Great service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Holm Auto Gets You Back on the Road Fast! At Holm Auto, we appreciate your kind words! Our staff takes pride in being super nice and efficient. We're thrilled they were able to service your vehicle in just 45 minutes, getting you back on the road quickly. That's what great service is all about! Thanks for choosing Holm Auto, and we look forward to seeing you again next time! Sincerely, the Holm Automotive Team of Abilene.
The Holm Automotive Body Shop was very efficient.
The Holm Automotive Body Shop was very efficient. I found the staff to be friendly and eager to help. My vehicle was finished well before the expected time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
At Holm Automotive Collision Center, efficiency and friendly service are our top priorities! We're so happy to hear our staff impressed you with their willingness to help. It's fantastic news that your vehicle was finished well ahead of schedule, getting you back on the road faster. We strive to exceed expectations every time! Thank you for the fantastic review, we'll be sure to share it with the team! Sincerely, the Holm Automotive Team of Abilene.
Easy to work with, and able to explain all that needs to
Easy to work with, and able to explain all that needs to be done in simple terms.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much David, Chuck and the team will really appreciate the review! Sincerely, the Holm Automotive Team of Abilene.
Chuck and Shayla were great.
Chuck and Shayla were great. The bodywork done on my vehicle was very good. I only wish there was better communication between the Salina Dealership and the Abilene body shop. My car sat for a week because Salina failed to authorize Abilene to complete the work on it
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We're thrilled to hear that Chuck and Shayla at the Abilene body shop provided excellent service and the bodywork on your vehicle was top-notch. We deeply apologize for the communication breakdown between the Salina dealership and the Abilene body shop that resulted in a week-long delay for your repair. We understand how frustrating that must have been, and it's not the experience we want for our customers. We're taking this issue seriously and are actively working on improving communication channels between our locations to prevent similar situations in the future. Thank you for your patience and understanding. Sincerely, the Holm Automotive Team of Abilene.
Thank you for your review! We're thrilled to hear that Chuck and Shayla at the Abilene body shop provided excellent service and the bodywork on your vehicle was top-notch. We deeply apologize for the communication breakdown between the Salina dealership and the Abilene body shop that resulted in a week-long delay for your repair. We understand how frustrating that must have been, and it's not the experience we want for our customers. We're taking this issue seriously and are actively working on improving communication channels between our locations to prevent similar situations in the future. We appreciate your patience and understanding, Sincerely, the Holm Automotive Team of Abilene.
Best customer service!
Best customer service! It doesn’t matter who you deal with because everyone is very friendly and helpful!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
You just made our day at Holm Auto! Friendly and helpful customer service is a core value for us, and hearing that everyone you interacted with embodied that spirit is truly rewarding. Thank you for taking the time to leave such a positive review! Sincerely, the Holm Automotive Team of Abilene.
Great service department.
Great service department...Fast professional and friendly...I don't take my cars anywhere else.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
That's music to our ears at Holm Auto! Thank you for leaving such a fantastic review about our service department. We set high standards for speed, professionalism, and friendliness, and knowing we achieved all three for you is a huge compliment to our team. There's no greater loyalty than a customer who says they "don't take their cars anywhere else." We appreciate your trust in our service department and their ability to handle your car's needs efficiently and courteously. Sincerely, the Holm Automotive Team of Abilene.
Holm Chevrolet always does a great job.
Holm Chevrolet always does a great job. Jamie Evers is very helpful and always takes care of my auto needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there! We at Holm Auto appreciate you taking the time to leave a review, and we're thrilled to hear that Jamie Evers provided you with excellent service! We strive to take care of our customers' auto needs quickly and efficiently, and it means a lot to know we achieved that for you. Sincerely, the Holm Automotive Team of Abilene.
Chris Eckert was pleasant to work with.
Chris Eckert was pleasant to work with. He was professional, attentive and a real nice person.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving such a positive review about Holm Automotive! We're thrilled to hear you had a great experience working with Chris Eckert. Chris truly embodied the Holm Automotive spirit with his professionalism, attentiveness, and overall pleasant demeanor. We strive to create a welcoming environment where our customers feel comfortable and valued, and Chris clearly achieved that for you. We appreciate you taking the time to recognize his efforts! Thank you for you business, we look forward to seeing you soon! Sincerely, the Holm Automotive Team of Abilene.
