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Holm Automotive Center

(6,629 reviews)
Visit Holm Automotive Center
Sales hours: 8:00am to 5:30pm
Service hours: 8:00am to 5:30pm
View all hours
Sales Service
Monday 8:00am–7:00pm 8:00am–5:30pm
Tuesday 8:00am–7:00pm 8:00am–5:30pm
Wednesday 8:00am–7:00pm 8:00am–5:30pm
Thursday 8:00am–7:00pm 8:00am–5:30pm
Friday 8:00am–5:30pm 8:00am–5:30pm
Saturday 8:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2025 state dealer award
View 44 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award 2013 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 454-1773 (888) 454-1773
Used (855) 368-5586 (855) 368-5586
Service (855) 564-3264 (855) 564-3264

Reviews

(6,629 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Holm Automotive Center from DealerRater.

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Overall good experience, HOWEVER, vehicle I purchased

Overall good experience, HOWEVER, vehicle I purchased advertised "New tires", I should have done the research before purchasing so I take responsibility for this, but they put the least expensive tires on the SUV. They are "summer" tires only. We live in the Midwest and have brutally cold winters. Come on guys. To me this shows you could care less about the safety of your customers. I will have to buy new tires now.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello and thank you for taking time to leave a review on your most recent purchase from Holm Automotive. We apologize for the oversight on the tires that were installed and would like to correct the situation. A member of our team will be reaching out or just call the store and Ask for Cedric or Jesse, our two sales managers in Abilene. We appreciate the kind words and courtesy and look forward to building a meaningful lasting relationship that you can rely on. Sincerely, the Holm Automotive Team of Abilene.

Consumer response

I have to admit I was shocked when Chuck, and Jesse reached out to me to replace the tires. I was not expecting that. Words cannot express how much that means to me. Thank you so much and I look forward to doing more business with you in the future. Will refer everyone I know to you as well. Very grateful!!!

Service from everyone was fantastic.

Service from everyone was fantastic. They were all very friendly and went above and beyond. First time customer and we were very impressed. The building and bathroom was very clean. Will definitely recommend this company. Thanks for everything.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We at Holm Automotive Center are absolutely delighted to read your review! It means the world to us that you had such a fantastic first-time experience. Hearing that everyone on our team was friendly and went above and beyond to assist you truly warms our hearts. We take pride in providing exceptional customer service, and your feedback lets us know we're achieving that goal. We're also thrilled you were impressed with the cleanliness of our building and restrooms. We strive to create a welcoming and comfortable environment for all our customers. Thank you so much for recommending us! It's the highest compliment we can receive. We look forward to serving your complimentary maintenance. Sincerely, the Holm Automotive Team of Abilene.

Our experience at Holm Automotive was an amazing

Our experience at Holm Automotive was an amazing experience. Our salesman, Noe, did a great job guiding us through the process and ensuring all of our questions were answered in a timely fashion. 5 star customer service from start to finish. We were initially drawn to the dealer by the pricing on a specific vehicle we had been researching for around three months. Their price was the best we found and the buying experience was easy. I would highly recommend their dealership and will be going back when it is time for our next vehicle.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave this amazing review! We're thrilled to hear that your experience at Holm Automotive was everything you hoped for, and that Noe provided you with 5-star customer service. At Holm Automotive, our Customer Care core value is paramount, and we strive to ensure every customer feels valued and informed throughout the car buying process. Determination to offer the best possible prices is another core value we take seriously, and we're glad our competitive pricing on the vehicle you were researching initially drew you to our dealership. Trust is also a cornerstone of our mission statement, and we're honored that you found the entire buying process to be easy and transparent. Sincerely, the Holm Automotive Team of Abilene.

Jamie Avers continues to go above and beyond.

Jamie Avers continues to go above and beyond. His customer support is beyond excellent and thank you

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave this wonderful review and for recognizing Jamie Avers' exceptional customer support! We are truly fortunate to have Jamie on our team. His dedication to providing Customer Care that goes above and beyond is a shining example of our core values in action. Sincerely, the Holm Automotive Team of Abilene.

Great to deal with.

Great to deal with. Cartier was very through on explaining everything about the car. We will pass the word on to other friends about the dealership.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for completing our survey and being part of the Holm family. When you purchase any vehicle from Holm Automotive you also get two full years of complimentary maintenance! Enjoy up to four oil changes and tire rotations in the first two years plus regular vehicle inspections to ensure your vehicle is ready to meet the demands of your life! - Safe travels! The Holm Automotive Team of Abilene.

Great to work with Good work.

Great to work with Good work. Keep us informed on the progress of my vehicle

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

The Holm Auto Collision center appreciates your business and kind review. Chuck and the team do exceptional work and they will be so pleased you noticed. We look forward to serving all your vehicle needs. Sincerely, the Holm Automotive Team of Abilene.

The employees are always helpful, very friendly and they

The employees are always helpful, very friendly and they make me feel welcomed every time I come in!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words. Thank you for letting us know we are making you feel welcomed and valued. We take great pride in providing the a comfortable and sincere service center that is committed to your needs. Sincerely, the Holm Automotive Team.

Everyone at the dealership was extremely courteous,

Everyone at the dealership was extremely courteous, friendly and made sure I was aware of what was going on with my vehicle.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience at Holm Automotive Center! We appreciate you taking the time to leave this review. At Holm Automotive, our core value of Customer Care is paramount. This means keeping you informed and ensuring you feel comfortable throughout the service process. We're happy to hear the entire team, from the service advisors to the technicians, were courteous and friendly and kept you updated on your vehicle's status. Clear communication is essential for building Trust with our customers, which is another cornerstone of our mission statement. We appreciate you acknowledging that the team made sure you were aware of what was going on with your vehicle. Thank you for choosing Holm Automotive for your service needs. We look forward to seeing you again in the future! Sincerely, the Holm Automotive Team of Abilene.

Good to deal with.

Good to deal with. Small mix up on total cost. Worked through it. Waiting now on a Holm Auto person to pick it up to have leather seats installed. They are 20 minutes late!!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Tom & Sarah, It's been a pleasure serving your needs and working with you to make sure everything came out great today. We appreciate your patience while having the seats done and we are so pleased to be your go to vehicle source. We look forward to serving up your complimentary maintenance! Safe travels! Sincerely, the Holm Automotive Team of Abilene.

Great customer service.

Great customer service. They got me and out in about an hour for an oil change and tire rotation

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic review! We're thrilled to hear that you experienced great customer service and that our team was able to get you in and out for your oil change and tire rotation in about an hour. At Holm Automotive Center, we value your time and strive to provide efficient service while maintaining the highest quality standards. This reflects our core values of Customer Care and Determination to get the job done right, while ensuring a positive experience. We appreciate you recognizing the efficiency of our service department. Our team is constantly working to improve processes and ensure a smooth experience for every customer. Thank you for choosing Holm Automotive Center for your service needs. We look forward to seeing you again for your next oil change or maintenance visit! Sincerely, the Holm Automotive Team of Abilene.