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Holm Automotive Center

(6,629 reviews)
Visit Holm Automotive Center
Sales hours: 8:00am to 5:00pm
Service hours: 8:00am to 2:00pm
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Sales Service
Monday 8:00am–7:00pm 8:00am–5:30pm
Tuesday 8:00am–7:00pm 8:00am–5:30pm
Wednesday 8:00am–7:00pm 8:00am–5:30pm
Thursday 8:00am–7:00pm 8:00am–5:30pm
Friday 8:00am–5:30pm 8:00am–5:30pm
Saturday 8:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2025 state dealer award
View 44 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award 2013 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 454-1773 (888) 454-1773
Used (855) 368-5586 (855) 368-5586
Service (855) 564-3264 (855) 564-3264

Reviews

(6,629 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Holm Automotive Center from DealerRater.

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Holm's provides a Professional, Respectful and a prompt

Holm's provides a Professional, Respectful and a prompt service department. I was very satisfied with the Service Department

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback! We're thrilled to hear that you were very satisfied with our service department and found them to be Professional, Respectful, and Prompt. At Holm Automotive Center, our mission is to create meaningful relationships based on Trust, Fairness, Value, and Quality in every area of our business. This includes providing exceptional service in our service department. We can't wait to see you again, have a great day. Sincerely, the Holm Automotive Team of Abilene.

The team was very respectful and willing to work with us

The team was very respectful and willing to work with us on our needs! Well done!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic review! We're thrilled to hear that the team at Holm Automotive Center was both respectful and willing to work with you on your needs. At Holm Automotive, our core value of Teamwork is essential. We believe that by working together, we can achieve the best possible outcome for every customer. It sounds like our team exemplified this value by collaborating to find a solution that met your specific needs. Customer Care is another core value we take very seriously. This means treating you with respect and being understanding of your situation. We're proud that the team made you feel valued and listened to throughout the process. We appreciate you acknowledging that the team was willing to work with you. This reflects our Determination to find solutions and ensure a positive experience for every customer. Thank you for choosing Holm Automotive Center. We look forward to seeing you again in the future! Sincerely, the Holm Automotive Team of Abilene.

Great professional and courteous service!

Great professional and courteous service! They provide regular updates and honest feedback while vehicle is in for service. Best dealer service department I have used in years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic review! We are thrilled to hear that you consider Holm Automotive Center's service department the best you've used in years. At Holm Automotive, our mission is to provide Quality service with Trust and Transparency. Your feedback confirms we're on the right track. Our core value of Professionalism is evident in the courteous and efficient service you experienced. We take pride in having a team that is knowledgeable and dedicated to exceeding customer expectations. We hope to see you soon! Sincerely, the Holm Automotive Team of Abilene.

Caysen was very knowledgeable and patient with me while

Caysen was very knowledgeable and patient with me while getting my new lease set up. He is very professional and personable. He listened to my needs and wants, and was able to get me what I wanted.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave this wonderful review and for recognizing Caysen's exceptional service! We're thrilled to hear that your experience leasing a new vehicle was positive. At Holm Automotive Center, our core value of Customer Care is paramount. This means listening attentively to your needs and working hard to find the perfect fit. We're proud that Caysen exemplifies this value in his interactions with customers. Caysen's Professionalism and Knowledge are evident in his ability to explain the leasing process clearly and answer your questions thoroughly. We strive to have a team that is both knowledgeable and personable, which creates a comfortable and informative experience for our customers. Please don't hesitate to reach out if you have any questions about your new lease or need any future service for your vehicle. Sincerely, the Holm Automotive Team of Abilene.

Very pleased with the service and work done on my

Very pleased with the service and work done on my vehicle. I've had body work done here before. They always do a good job.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave this positive review! We're thrilled to hear that you're very pleased with the service and quality of work done on your vehicle. At Holm Automotive Center, our mission is to provide Quality service in every area of our business, and your repeat business is a testament to our success. Our core value of Determination is evident in our commitment to consistently exceeding customer expectations. We're proud that our body shop team consistently delivers a good job, ensuring your vehicle is repaired to the highest standards. Thank you for your continued trust and loyalty. We look forward to being your go-to body shop for all your vehicle's needs! Sincerely, the Holm Automotive Team of Abilene.

Great service.

Great service. A bit pricey but you get what you pay for. Comparably, another dealer in the area quoted substantially more.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave a review! We're thrilled to hear that you experienced great service at Holm Automotive Center. We understand your point regarding cost, and appreciate you acknowledging the value you received for the price. We're looking forward to your next visit with us! Sincerely, the Holm Automotive Team of Abilene.

Noe and the team were excellent to work with.

Noe and the team were excellent to work with. They were knowledgeable, friendly and went out of their way to make sure we had the best experience. They went above and beyond to meet our agreement and get us into a new car we both liked. Handled all hiccups and were professional and accommodating in every way! 5 ⭐️ across the board!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic 5-star review! We're thrilled to hear that your experience working with Noe and the team at Holm Automotive Center was nothing short of excellent. At Holm Automotive, our core values are the foundation for everything we do, and your review exemplifies how these values come to life. Teamwork is essential to our success. We believe that by working together, we can achieve the best possible outcome for every customer. Sincerely, the Holm Automotive Team of Abilene.

As always great work and great service.

As always great work and great service. I can always count on Holm service depth. To take care of any problems.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic review! We truly appreciate your continued loyalty and for trusting Holm Automotive Center with your vehicle's needs. At Holm Automotive, our core value of Customer Care is paramount. This means ensuring you have a positive experience every time you visit, and your feedback confirms we're achieving that. We're proud to hear you can always count on Holm's service depth to take care of any problems. Our commitment to Quality service extends to having a team of technicians with the expertise to handle a wide range of automotive issues. This reflects our core value of Determination to provide comprehensive solutions for our customers. We hope to be of service to you again in the future. Sincerely, the Holm Automotive Team of Abilene.

Jamie Avers is the reason why we keep coming back.

Jamie Avers is the reason why we keep coming back. One of the best workers you have.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Jamie's dedication to exceptional customer service is a shining example of our core value of Customer Care. His commitment to ensuring a positive experience for every customer is what keeps people like you coming back to Holm Automotive Center. We will be sure to pass your kind words along to Jamie. Recognition like this means a lot to our employees and reinforces the importance of providing exceptional service. Sincerely, the Holm Automotive Team of Abilene.

I had a great experience.

I had a great experience. I was not pressured, but was showen my options and was treated with respect. I am really enjoying my Buick. Thank you Noe!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear you had a great experience at Holm Automotive Center! At Holm Automotive, our core value of Customer Care is paramount. This means creating a pressure-free environment where you feel comfortable exploring your options and making informed decisions. We're proud that Noe exemplified this value by treating you with respect and showing you various possibilities without being pushy. We're looking forward to your next visit with us! Sincerely, the Holm Automotive Team of Abilene.