Reviews
Write a reviewExtended warranty woes
Very unhappy with extended warranty company. I couldn?t afford the 800.00 repair and extended warranty will not cover.
Extended warranty woes
Very unhappy with extended warranty company. I couldn?t afford the 800.00 repair and extended warranty will not cover.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Debra. Thank you for your feedback. Unfortunately, we have no control over the warranty company. Please feel free to reach out to Larry Jackson at 785-266-5151 to see what can be worked out.
Owner
Great staff They work very hard and put a great deal together thank you Taylor Wilson
Owner
Great staff They work very hard and put a great deal together thank you Taylor Wilson
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Worst service center, always something wrong
We bought a vehicle from this dealership that was “certified pre-owned.” My husband said, “the rest end is making a lot of noise.” The service guy was very nice and assured us everything checked out. We took it in to get an oil change, tire fixed, and to check out the loud noise that was still there. The dealership assured us again that there was nothing wrong with the rear-end, which my husband said sounded like the wheel bearing was going out. Fast forward almost A YEAR later, I take my car in for issues it is having and they said they “found a loud noise, and the wheel bearing is about to go out.” I turn the issue into the manager, and of course it’s “that couldn’t have been the loud noise”, “the noise was the tire.” (Which you can’t hear a small bubble on the tire.) and it’s not their fault that they let me drive my son around in an unsafe care for one year. I gave them another chance, because my husband stopped taking his truck there. But I will never go back.
Worst service center, always something wrong
We bought a vehicle from this dealership that was “certified pre-owned.” My husband said, “the rest end is making a lot of noise.” The service guy was very nice and assured us everything checked out. We took it in to get an oil change, tire fixed, and to check out the loud noise that was still there. The dealership assured us again that there was nothing wrong with the rear-end, which my husband said sounded like the wheel bearing was going out. Fast forward almost A YEAR later, I take my car in for issues it is having and they said they “found a loud noise, and the wheel bearing is about to go out.” I turn the issue into the manager, and of course it’s “that couldn’t have been the loud noise”, “the noise was the tire.” (Which you can’t hear a small bubble on the tire.) and it’s not their fault that they let me drive my son around in an unsafe care for one year. I gave them another chance, because my husband stopped taking his truck there. But I will never go back.
- Customer service 2.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Worst experience ever
First time ever have we had our car in for service and they try to resale it. One of the attendants tries to steal personal stuff out of the car. Most of the service staff was rude and unwilling to help. We have bought over 10 vehicles from them over the years and this will be the last.
Worst experience ever
First time ever have we had our car in for service and they try to resale it. One of the attendants tries to steal personal stuff out of the car. Most of the service staff was rude and unwilling to help. We have bought over 10 vehicles from them over the years and this will be the last.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, it is disappointing for us to hear that your experience was anything less than great. If you'd be willing to provide more feedback, please reach out to us at (785) 292-3214 so we can assist you further.
Great purchase experience while deployed
I bought an 06 GTO while deployed for the Army half the world away. Barry Martin did a great job communicating by email and gave me a great price which included shipping it to my home. Very easy and enjoyable experience. Barry knows cars, is a gear head, and no pressure. I highly recommend.
Great purchase experience while deployed
I bought an 06 GTO while deployed for the Army half the world away. Barry Martin did a great job communicating by email and gave me a great price which included shipping it to my home. Very easy and enjoyable experience. Barry knows cars, is a gear head, and no pressure. I highly recommend.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Tom, thanks for the kind words! Let us know if you need anything down the road. Best, Ed Bozarth Chevrolet #1 Buick GMC Team
Excellent selection. Great customer service.
Its nice being able to negotiate with people who don't read scripts. Didn't just lie to get me to the lot like the dealerships dad warned you about.
Excellent selection. Great customer service.
Its nice being able to negotiate with people who don't read scripts. Didn't just lie to get me to the lot like the dealerships dad warned you about.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Great Experience
Very satisfied with my experience at this dealership. Everyone was very helpful and worked to get me the lowest financing rate for the car I chose. The facilities were very nice with a play area for the kids and very comfortable for the adults. Very glad I came to this dealership.
Great Experience
Very satisfied with my experience at this dealership. Everyone was very helpful and worked to get me the lowest financing rate for the car I chose. The facilities were very nice with a play area for the kids and very comfortable for the adults. Very glad I came to this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service.
Very friendly and helpful staff. Work was done on a timely manner and was notified right away when work was completed.
Great service.
Very friendly and helpful staff. Work was done on a timely manner and was notified right away when work was completed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Very good service the work is done right the first time. Will refer my family and friends. Will be back.
Great service
Very good service the work is done right the first time. Will refer my family and friends. Will be back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
pleasant personel
interacting with all the pleasant personnel. being treated with respect. needed repairs were explained well to me. The nicest customer waiting room I have ever seen.
pleasant personel
interacting with all the pleasant personnel. being treated with respect. needed repairs were explained well to me. The nicest customer waiting room I have ever seen.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
