Reviews
I was disappointed in the overall service, & the attitude
I was disappointed in the overall service, & the attitude I received, it was very unprofessional. My family has bought 3 different vehicles from Mark Porter Dealerships, & that means 0% to Mark Porter & his employees.
I was disappointed in the overall service, & the attitude
I was disappointed in the overall service, & the attitude I received, it was very unprofessional. My family has bought 3 different vehicles from Mark Porter Dealerships, & that means 0% to Mark Porter & his employees.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello William, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (740) 286-2191 at your earliest convenience to discuss how we can turn this experience into a positive one.
Was a good experience.
Was a good experience. Salesman was very accommodating and straight forward. Made the experience pleasant and comfortable. There was some miscommunication prior to visit with salesman. But, he went out of his way to correct the situation. I was pleased with this experience and would return if necessary.
Was a good experience.
Was a good experience. Salesman was very accommodating and straight forward. Made the experience pleasant and comfortable. There was some miscommunication prior to visit with salesman. But, he went out of his way to correct the situation. I was pleased with this experience and would return if necessary.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Janet, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!
Brock was great, he helped us get us in the vehicle we
Brock was great, he helped us get us in the vehicle we needed with ease. I would recommend him to everyone. He had us set up and ready to go in a short time period and was available to connect with outside of working hours to make sure we were well taken care of.
Brock was great, he helped us get us in the vehicle we
Brock was great, he helped us get us in the vehicle we needed with ease. I would recommend him to everyone. He had us set up and ready to go in a short time period and was available to connect with outside of working hours to make sure we were well taken care of.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Emily, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!
Melissa was wonderful to work with.
Melissa was wonderful to work with. We first talked with Lucus Vermillion concerning the Bronco. He told was what a great vehicle it is and will last us many many years.
Melissa was wonderful to work with.
Melissa was wonderful to work with. We first talked with Lucus Vermillion concerning the Bronco. He told was what a great vehicle it is and will last us many many years.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Cain was a delight!
Cain was a delight! He was helpful over the phone and very communicative. Dealerships are not what they used to be, but the service dept. In Jackson Mark Porter did a phenomenal job! Thanks!
Cain was a delight!
Cain was a delight! He was helpful over the phone and very communicative. Dealerships are not what they used to be, but the service dept. In Jackson Mark Porter did a phenomenal job! Thanks!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Melinda, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Excellent service
Always treated excellent by all employees. I would highly recommend this dealership.
Excellent service
Always treated excellent by all employees. I would highly recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Talya Porter, Internet Manager, talyaporter@markporterauto.com
Mark porter ford
Service was good, one of the salesmen helped me find the OSU game on tv. I went on a Saturday to get my truck serviced, since they are closed throughout the week before I could get an appointment.
Mark porter ford
Service was good, one of the salesmen helped me find the OSU game on tv. I went on a Saturday to get my truck serviced, since they are closed throughout the week before I could get an appointment.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Talya Porter, Internet Manager, talyaporter@markporterauto.com
Great buying Experience
Heath was great, fantastic to work with. He was quick, friendly and helpful.
Great buying Experience
Heath was great, fantastic to work with. He was quick, friendly and helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience, it brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Talya Porter, Internet Manager, talyaporter@markporterauto.com
2016 food Explorer
I like going to this dealership. I won?t go anywhere else.
2016 food Explorer
I like going to this dealership. I won?t go anywhere else.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Karen and thank you! We can't tell you how much we appreciate your customer loyalty! Talya Porter, Internet Manager, talyaporter@markporterauto.com
Mark Porter Ford
We use their service department for our 2014 F150, and just purchased a new F150 from them also.
Mark Porter Ford
We use their service department for our 2014 F150, and just purchased a new F150 from them also.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lester, thank you for your kind words and congratulations on your new F-150! We hope you continue to choose Mark Porter Ford for all your vehicle needs. Have a great day!