Reviews
Issue is NOT fixed and now has to go back in the shop for
Issue is NOT fixed and now has to go back in the shop for a 3rd time. This is an inconvenience and I don’t like it having my Volvo.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Scott was very helpful and friendly and an excellent
Scott was very helpful and friendly and an excellent salesman to work with. All other staff in the dealership were great to work with as well
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Smooth process from start to finish.
Smooth process from start to finish. Mike Mohr and his manager were highly responsive and , professional. We could not be happier with our purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent efficient and professional experience from
Excellent efficient and professional experience from start to finish. We could not be any happier with our salesperson (Mike Mohr), deal, and our new XC 90. Highly recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Terrific experience.
Terrific experience. Could not be more pleased. Cannot recommend highly enough. Sales team was fantastic!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great total service.
Great total service. Keptme informed the whole way. I will absolutely use them every single time !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Got the goodwill from the manufacturer which was very
Got the goodwill from the manufacturer which was very appreciated and Michelle is always trustworthy and great to deal with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service from the mechanics and front office.
Great service from the mechanics and front office. Appreciate all the status and communications. Good service suggestions without overselling.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great to work with and no hassle buying.
Great to work with and no hassle buying. They will work with your budget and still put you in a nice car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Mike Mohr at Annapolis Volvo for making my
Thank you Mike Mohr at Annapolis Volvo for making my purchase of my new 2026 XC 90 as seamless and pleasant of an experience as one could imagine. From the time of my initial email inquiry about a vehicle of interest to time of delivery and follow-up Mike was knowledgeable, friendly and not pushy, and clearly just interested in trying to earn our business by understanding what we were looking for and then working with his manager Christian to put together the best possible offer. Mike answered many, many questions on my part, including questions I had about a new 2025.5 offered at another dealer. Mike was open and honest, and clearly interested in ensuring my satisfaction with whatever purchasing decision I made. When I went to look at the vehicle on his lot that I was thinking about, he went through all of its features with me. Knowledgeable and highly professional. Best customer service I have had in a very long time. Since purchasing, Mike has followed up with me to see if I have any questions and to let me know he is there fore at anytime. I cannot say enough good things about this experience. I will definitely recommend him and Annapolis Volvo to friends and family going forward.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase

 
         
           
       
           
           
           
          