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Annapolis Subaru

(2,911 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
2020 state dealer award
View 10 awards
2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (844) 414-8330 (844) 414-8330
Used (844) 414-8350 (844) 414-8350
Service (888) 467-9408 (888) 467-9408

Reviews

(2,911 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Annapolis Subaru from DealerRater.

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I made my decision after looking at and pricing various

I made my decision after looking at and pricing various new vehicles online. After my initial contact with Clif Wiggins for vehicle availability and a follow up from Andre Gayle for a tentative delivery date, I met with Andre to exchange some information. The vehicle was delivered about a week ahead of time. The total experience with Annapolis Subaru has been nothing but smooth.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Arrived without an appointment to purchase a car.

Arrived without an appointment to purchase a car. Was given a warm welcome by reception. Was provided with an excellent sales person, James Lyon. Completed some of the paperwork and returned 3 days later to finalize the purchase. Marissa Leach provided superb financing information. Both individuals performed their duties in a true professional manner. I am looking forward to having my vehicle serviced at the dealership. Would highly recommend this dealership.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I was on the hunt for a used car for my newly high school

I was on the hunt for a used car for my newly high school graduate. I had a whole team working for me- Andre,Tom,Susan,Marissa & William-they couldn't have made it any easier! They helped me find a used car suitable for a soon to be college freshman and made the financing process a breeze and didn't spam me out to a lot of lenders. We got the best rate possible. Just a fantastic crew all around!! Thanks so much!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

One of the easiest car buying experiences I've ever had.

One of the easiest car buying experiences I've ever had. Definitely will recommend for the future.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This was the best, most efficient, most satisfying, most

This was the best, most efficient, most satisfying, most enjoyable car buying experience we have ever had. What started with a chat contact became a beautiful 2025 Subaru Crosstrek in just hours. Andrew made the phone contact. Christina was the grace and face of the franchise while Marissa sealed the deal with her engaging and warm nature. We feel the door is always open to us and we are very thankful for Annapolis Subaru.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Nothing but positive vibes from the team at Annapolis

Nothing but positive vibes from the team at Annapolis Subaru when buying my new Crosstrek. I shopped several dealers in Maryland & Virginia for weeks, & Annapolis gave me the best out-the-door price, a generous offer for my trade-in, better financing than my credit union, & exceptional customer service. Working with Susan, Andrew, & Marissa was a pleasure from start to finish.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Michele was very patient and answered all of my

Michele was very patient and answered all of my questions. She also bravely rode with me on 2 test drives!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The entire process of buying my new Subaru Forester was

The entire process of buying my new Subaru Forester was pleasant & easy. Christina was friendly & efficient & very accommodating.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Saleswoman was friendly, helpful, informative, and

Saleswoman was friendly, helpful, informative, and thoroughly explained all of the new changes and how to use the home screen. She helped me set up the link with Starlink and walked me through the first time using it. She was also very efficient in getting all of the paperwork done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Susan is incredible.

Susan is incredible. She deserves all the good that comes her way, as does the whole team at Annapolis Subaru. Susan has never pushed or made me uncomfortable, and that’s the reason I’ve gone to her for 7 years and 3 cars. And Marissa and the finance team have also played a huge role. I am so grateful for Annapolis Subaru.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.