Skip to main content

Tri-State Nissan

(1,209 reviews)
Visit Tri-State Nissan
Sales hours: 9:00am to 8:00pm
Service hours: 6:00am to 10:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 6:00am–10:00pm
Tuesday 9:00am–8:00pm 6:00am–10:00pm
Wednesday 9:00am–8:00pm 6:00am–10:00pm
Thursday 9:00am–8:00pm 6:00am–10:00pm
Friday 9:00am–8:00pm 6:00am–10:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2014 state dealer award
View 5 awards
2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2015 consumer dealer award

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice and Terms and Conditions . Consent is not required to purchase goods and services.

New (888) 417-4341 (888) 417-4341
Used (888) 416-8242 (888) 416-8242
Service (888) 418-2774 (888) 418-2774

Inventory

See all 130 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since July 2015.
Tri-State Nissan has proudly served Winchester and the Northern Shenandoah Valley since 1983. As a family-owned and woman-operated dealership, we’re dedicated to delivering exceptional service, transparent pricing, and a personalized experience for every customer. From new and used Nissan vehicles to trusted service and parts, Tri-State Nissan is committed to exceeding expectations and strengthening the community we call home.
Tri-State Nissan - Building Long-Term Relationships By Exceeding Expectations!

Service center

Phone number (888) 418-2774

Service hours

Monday
6:00am–10:00pm
Tuesday
6:00am–10:00pm
Wednesday
6:00am–10:00pm
Thursday
6:00am–10:00pm
Friday
6:00am–10:00pm
Saturday
7:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(1,209 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tri-State Nissan from DealerRater.

Want to share your experience with this dealership?

Write a review

Tri State quickly became our 'Go To' for service and selection. We bought our used Ram there and the experience was delightful! We needed some service and inspections done on our Lexus and again on the Ram (one was for routine maintenance and both needed state inspections). The online scheduling is a dream, the people are incredibly nice and wonderful. They're close, they're affordable, and very accessible. Thank you!

Tri State quickly became our 'Go To' for service and selection. We bought our used Ram there and the experience was delightful! We needed some service and inspections done on our Lexus and again on the Ram (one was for routine maintenance and both needed state inspections). The online scheduling is a dream, the people are incredibly nice and wonderful. They're close, they're affordable, and very accessible. Thank you!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

I had a recall notice and presented it to the service department. They took me in right away and told me approximately how long it would take and showed me to the waiting area. They came and got me when the procedure was finished. It was most relaxing and stress free. Thank you!

I had a recall notice and presented it to the service department. They took me in right away and told me approximately how long it would take and showed me to the waiting area. They came and got me when the procedure was finished. It was most relaxing and stress free. Thank you!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

Our most sincere Thank you to Katharine Merritt & Darrell Web, They helped us through a very difficult situation with the most professional caring service and suggestions that anyone could have possibly expected, we have never had the attention and care expressed to us as what They did for us, their speed, attention to detail and overall deminer is outstanding, their knowledge, professionalism and caring is an absolute pleasure to experience, They made our experience at Tri-State Nissan absolutely Great, each one of them are the prime example of friendly and sincerity. Thank You so very Much to Katherine Merritt & Darrell Web for your friendship and Great Service. Malgorzata & Jeffrey Davis

Our most sincere Thank you to Katharine Merritt & Darrell Web, They helped us through a very difficult situation with the most professional caring service and suggestions that anyone could have possibly expected, we have never had the attention and care expressed to us as what They did for us, their speed, attention to detail and overall deminer is outstanding, their knowledge, professionalism and caring is an absolute pleasure to experience, They made our experience at Tri-State Nissan absolutely Great, each one of them are the prime example of friendly and sincerity. Thank You so very Much to Katherine Merritt & Darrell Web for your friendship and Great Service. Malgorzata & Jeffrey Davis

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Jeffrey and Malgorzata, thank you so much for your thoughtful review and kind words. It means a great deal to hear that Katharine Merritt and Darrell Webb were able to help you through a difficult situation with the care, professionalism, and attention you deserved. We'll be sure to share your comments with both of them—they'll truly appreciate the recognition. At Tri-State Nissan in Winchester, we believe great service is about more than fixing vehicles; it's about taking care of people. Thank you for placing your trust in us, and we look forward to being here whenever you need us.

Show full review

Sierra was very helpful dealing with my insurance claim due to rodent damage to fuel line. Kept me informed with part delivery and install time frame

Sierra was very helpful dealing with my insurance claim due to rodent damage to fuel line. Kept me informed with part delivery and install time frame

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Chris, thank you for the great review! We're sorry you had to deal with rodent damage, but we're glad Sierra was able to help make the repair process a little easier. Keeping you updated on your insurance claim, parts arrival, and repair timeline is exactly the kind of service we aim to provide at Tri-State Nissan in Winchester. We appreciate your trust and are happy we could get you back on the road.

Show full review

I needed my key fobs recalibrated and was able to get it done. Thank you so much!!!

I needed my key fobs recalibrated and was able to get it done. Thank you so much!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful 5-star review and for choosing Tri-State Nissan in Winchester, VA for your service needs. We're delighted to hear our service team was able to quickly recalibrate your key fobs and get everything working properly again. Providing fast, professional Nissan service with clear communication and quality workmanship is what we strive for every customer. Thank you for your trust and recommendation. We look forward to assisting you with all of your future Nissan service, maintenance, and automotive needs in Winchester.

Show full review

Fast and friendly service. Very communicative about all procedures and steps. Convenient , easy in - easy out. Highly recommend!

Fast and friendly service. Very communicative about all procedures and steps. Convenient , easy in - easy out. Highly recommend!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the outstanding 5-star review. We’re delighted to hear you enjoyed our fast, friendly service and that our team kept you informed throughout every step of the process. Providing clear communication and a convenient, hassle-free experience is exactly what we strive for every day. We truly appreciate your recommendation and your trust in Tri-State Nissan Service in Winchester. We look forward to serving you again in the future.

Show full review

This girl ROCKS!!! Incredibly knowledgeable and helpful. I would definitely recommend her for anything else :)

This girl ROCKS!!! Incredibly knowledgeable and helpful. I would definitely recommend her for anything else :)

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic 5-star review. We’re so glad to hear you had such a positive experience and that our team member made such a great impression with her knowledge and willingness to help. We’ll be sure to share your kind words with her, as we know they will mean a lot. Thank you for your recommendation and for choosing Tri-State Nissan in Winchester. We look forward to serving you again in the future.

Show full review

They took in to account I was on a budget. Thank you so much Skylar

They took in to account I was on a budget. Thank you so much Skylar

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful 5-star review. We’re so glad to hear Skylar took the time to understand your budget and helped you find a solution that worked for you. Providing a personalized, pressure-free experience is something we strive for every day. We’ll be sure to share your kind words with Skylar. Thank you for choosing Tri-State Nissan in Winchester, and we look forward to serving you again in the future.

Show full review

Everyone is always very friendly. The service department is efficient and my Rogue always comes back clean. Great place to buy a car and have it serviced.

Everyone is always very friendly. The service department is efficient and my Rogue always comes back clean. Great place to buy a car and have it serviced.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review and for your continued trust in Tri-State Nissan. We’re delighted to hear that our team consistently provides friendly, efficient service and that your Rogue is returned clean and ready to go after each visit. We’ll be sure to share your kind words with Kevin, Todd, Martin, and Cierra, who will all appreciate the recognition. Thank you for recommending both our sales and service teams in Winchester. We truly appreciate your support and look forward to serving you for many years to come.

Show full review

Always have a great experience at TriState. Love the later hours for service and Kevin is great to work with.

Always have a great experience at TriState. Love the later hours for service and Kevin is great to work with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued support and for taking the time to leave such a wonderful review. We’re delighted to hear you consistently have a great experience with us and that our extended service hours make maintaining your vehicle more convenient. We’ll also be sure to share your kind words with Kevin, who will appreciate your recognition. Thank you for choosing Tri-State Nissan Service in Winchester. We look forward to serving you again for many years to come.

Show full review
See all 1209 reviews

Related searches near you