Reviews
Always great service at Tristate.
Always great service at Tristate. Bought my last 3 cars from you. You provided great service on all 3 vehicles.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wow, thank you, amybaird703, for being a loyal customer and trusting us with not just one but three of your awesome rides! We're inspired that our team consistently delivered great service to all your vehicles. We appreciate your support and look forward to serving you with even more amazing experiences in the future!
Great customer service, friendly staff, quick service
Great customer service, friendly staff, quick service didn’t have to wait long at all
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much, kina28anderson, for your heartening review! We're thrilled to hear about your excellent experience with our great customer service, friendly staff, and quick service that didn't keep you waiting. We look forward to making your next experience with us even better!!
Always top notch customer service from Martin and Nissan!
Always top notch customer service from Martin and Nissan! I can’t imagine going anywhere else!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We truly appreciate your kind words and your loyalty to our dealership. Providing top-notch customer service is at the heart of what we do, and we're thrilled that we've been able to consistently meet your expectations. We value your trust in us and are grateful for your continued support. Rest assured that we'll always strive to exceed your expectations and ensure your satisfaction. Thank you for choosing us as your go-to dealership, and we look forward to serving you for many more years to come!
Fast, friendly, and efficient but very expensive.
Fast, friendly, and efficient but very expensive. Labor cost of $861.92 for about 2 hrs work is more than my Dr. Charges.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We're glad to hear that you found our service to be fast, friendly, and efficient. We strive to provide a high level of quality service to our customers. We understand that pricing is an important aspect to consider, and we apologize if the cost was higher than expected. Our labor costs are based on industry standards, which take into account factors such as specialized training, equipment, and expertise required to ensure the job is done right. We always aim to provide value for the services we offer. If you have any further concerns or questions about the pricing, please don't hesitate to reach out to us. We appreciate your business and hope to have the opportunity to serve you again in the future.
The service representatives are greet you like an old
The service representatives are greet you like an old friend and explains everything - they never pressure you they simply explain what should be fone
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that our service representatives made you feel welcomed and comfortable, just like an old friend. Providing a friendly and informative experience is important to us, and we're glad that we were able to meet your expectations. At our dealership, we believe in transparency and never pressuring our customers. Our goal is to help you make informed decisions by explaining what needs to be done without any undue pressure. Thank you for your kind words and for choosing us as your trusted dealership. We appreciate your support and look forward to serving you again in the future!
Good, but needs to have product documentation for
Good, but needs to have product documentation for purchased items. There was no manufacturer information for tires.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We appreciate you bringing this to our attention. We apologize for any inconvenience caused by the lack of product documentation for the tires you purchased. We strive to provide thorough and detailed information to our customers, and we'll make sure to address this issue promptly. Your satisfaction is important to us, and we want to ensure that you have all the necessary documentation for your purchased items. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to let us know. We value your business and look forward to serving you again in the future!
They are very knowledgeable about their products, and
They are very knowledgeable about their products, and answer the most inane questions (from me!). A pleasant experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We're thrilled to hear that our team was able to assist you with your questions and provide a pleasant experience. At our dealership, we believe that no question is too small or insignificant when it comes to helping our customers make informed decisions about our products. We strive to ensure that you have all the information you need to make the best choice for your needs. If you have any more questions or if there's anything else we can assist you with, please feel free to reach out. We appreciate your feedback and hope to serve you again in the future!
Good service.
Good service. 100% Excellent Service Reasonalble prices Very Friendly staff They communicated at all times to explain to me what was going on in my car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We're thrilled to hear that you received good service and that our team provided you with excellent service. We strive to offer reasonable prices while maintaining the highest quality of work. Our friendly staff is dedicated to ensuring your satisfaction. Communication is key, and we're glad that we were able to keep you informed about the progress of your car. Thank you for choosing us, and we look forward to serving you again in the future!
Thank you for a great experience yesterday!
Thank you for a great experience yesterday! Very happy with service advisor and work on my Tahoe.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
You're welcome, and thank you for choosing us for your Tahoe service! We're delighted to hear that you had a great experience and that you're satisfied with the work done on your vehicle. Our service advisors take pride in providing excellent customer service, and we're glad they met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thanks again!
The staff was very friendly and worked with me to get me
The staff was very friendly and worked with me to get me the deal I wanted
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience with us, clsccarman! We are thrilled to hear that our staff was able to provide friendly service and work with you to get the deal you wanted. We appreciate your business and hope to see you again in the future!
