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Victory Honda of Muncie

(793 reviews)
2021 consumer dealer award
View 1 awards
2021 consumer dealer award

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Reviews

(793 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Victory Honda of Muncie from DealerRater.

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Very easy to work with, friendly, and worked with our

Very easy to work with, friendly, and worked with our schedule. We were early for our appointment and they were ready for us.

Very easy to work with, friendly, and worked with our

Very easy to work with, friendly, and worked with our schedule. We were early for our appointment and they were ready for us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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They had all previous data on used car I purchased

They had all previous data on used car I purchased printed out for me to review when I arrived. Arranged delivery of vehicle to my home 2 hours away after purchase. Knowledgeable, friendly sales staff

They had all previous data on used car I purchased

They had all previous data on used car I purchased printed out for me to review when I arrived. Arranged delivery of vehicle to my home 2 hours away after purchase. Knowledgeable, friendly sales staff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My experience was very positive.

My experience was very positive. Everyone at Victory Honda was very professional, helpful, and courteous.

My experience was very positive.

My experience was very positive. Everyone at Victory Honda was very professional, helpful, and courteous.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Our experience buying our new vehicle at Victory Honda

Our experience buying our new vehicle at Victory Honda was excellent. The sales people went above and beyond in their efforts to find us a van that was exactly what we were wanting. We were given a fair price and the final paper work was made simple and done quickly. This is the third vehicle we have purchased from this dealership and we choose to return each time because of the way we are treated.

Our experience buying our new vehicle at Victory Honda

Our experience buying our new vehicle at Victory Honda was excellent. The sales people went above and beyond in their efforts to find us a van that was exactly what we were wanting. We were given a fair price and the final paper work was made simple and done quickly. This is the third vehicle we have purchased from this dealership and we choose to return each time because of the way we are treated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Knowledgeable, friendly, available 7:00 am to 5:30 pm.

Knowledgeable, friendly, available 7:00 am to 5:30 pm. Accurate estimates in cost and time for service.

Knowledgeable, friendly, available 7:00 am to 5:30 pm.

Knowledgeable, friendly, available 7:00 am to 5:30 pm. Accurate estimates in cost and time for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Everything went well as usual.

Everything went well as usual. Appt was on time and everything was completed on time and on quote.

Everything went well as usual.

Everything went well as usual. Appt was on time and everything was completed on time and on quote.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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They always take great care of my vehicle.

They always take great care of my vehicle. They all know me by name and listen to my issues and fix the problem or service my vehicle in a timely manner.

They always take great care of my vehicle.

They always take great care of my vehicle. They all know me by name and listen to my issues and fix the problem or service my vehicle in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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We had a wonderful experience.

We had a wonderful experience. They are always so fast and they do a great job. I would definitely recommend them to anyone who needs service.

We had a wonderful experience.

We had a wonderful experience. They are always so fast and they do a great job. I would definitely recommend them to anyone who needs service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Victory Honda of Muncie always treats their customers

Victory Honda of Muncie always treats their customers very well. Great Job servicing my Honda Pilot!😁

Victory Honda of Muncie always treats their customers

Victory Honda of Muncie always treats their customers very well. Great Job servicing my Honda Pilot!😁

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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When I called the first time the man told us he couldn’t

When I called the first time the man told us he couldn’t test anything to see what the problem was until it acted up. I dropped the car off a few days later because it wouldn’t hold its charge. The battery was a 1 1/2 yes old purchased there. They checked it the day it was the same day. Determined it had a bad cell in the battery. Replaced for us & very kind, helpful and allowed money for the new battery. Appreciated the timely manor & kindness.

When I called the first time the man told us he couldn’t

When I called the first time the man told us he couldn’t test anything to see what the problem was until it acted up. I dropped the car off a few days later because it wouldn’t hold its charge. The battery was a 1 1/2 yes old purchased there. They checked it the day it was the same day. Determined it had a bad cell in the battery. Replaced for us & very kind, helpful and allowed money for the new battery. Appreciated the timely manor & kindness.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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