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Victory Honda of Muncie

(793 reviews)
2021 consumer dealer award
View 1 awards
2021 consumer dealer award

Reviews

(793 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Victory Honda of Muncie from DealerRater.

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retired nurse

Steve has always been easy to talk to with understanding the process of buying new vehicles. I feel he has notified us on new deals and has a good idea of what we want. We appreciate his negotiating process for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you very much for the feedback, Mrs. Lanette Mason!

Happy Honda Customer

Steve Roberts was great and very helpful. He helped me find a car that fit my needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you! I hope you enjoy your vehicle.

Great People & Good Service by Steve Roberts\Sales

This is the second vehicle I am buying from Sales Consultant Steve Roberts! Highly recommend him to anyone looking for a vehicle. Has always gave me great service! Wonderful dealership :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you very much for the feedback and recommendation!

JOYCE PRICE

Steve Roberts was very excellent at getting my needs met. He even had a good sense of humor while being professional at the same time. He made my experience worth while. THANKS

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you very much, Joyce!

Mary B

Steve was extremely helpful as well as Mike answering my questions and working with me to make it affordable for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you very much!

Happy Honda Customer

Steve Roberts and Terry Bumgarner Have taken very good care of me They took an intrest in what I was wanting as far my choice of cars I have bought 2 civics and both of these gentlemen was involved with both purchases I will not leave out the service department. they are very courtious and inform and they relay that onto the customer. In all the whole staff here at Victory Honda take pride in there job for not only Honda but public and this VERY SATISFIED customer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you very much for the kind words and feedback, Allen!

Very satisfied Honda customer!!

The thought of leasing a car was very intimidating until I came to Honda! Steve Roberts helped me the second I walked in the door and three days later, I'm driving a new car! No hassle, no stress! I'm very impressed with the experience and how helpful Steve was every step of the way! Thank you so much :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you very much for the kind words and feedback, Carly!

GREAT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Best car buying experience imaginable! Steve was great! Everything was smooth from start to finish! Definitely would recommend. Thanks Victory Honda for my amazing new car!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you very much for the feedback and recommendation!

Holly is Great!!

Holly was Outstanding!! She met all of are needs!! Couldn't have asked for a better Sales women!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you!! She is one of the best.

JOHNP

THIS IS MY 5TH HONDA AND THE THIRD ONE PURCHASED FROM SALESMAN, STEVE ROBERTS.STEVE AND THE DEALERSHIP ARE EASY TO WORK WITH AND DOES NOT PRESSURE YOU INTO ANY DEAL YOU DON'T WANT.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you very much for your continued support and loyalty, John!