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Ourisman Volvo Audi of Frederick

(147 reviews)
Visit Ourisman Volvo Audi of Frederick
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–6:00pm
Sunday Closed Closed
New (301) 880-4275 (301) 880-4275
Used (301) 880-4647 (301) 880-4647
Service (301) 880-0874 (301) 880-0874

Reviews

(147 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ourisman Volvo Audi of Frederick from DealerRater.

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Happy Volvo Customer

Aways have helpful, quick and friendly service at the Frederick Volvo. Never had any issues and my car looks great every time! Highly recommend bringing your vehicle to the service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your confidence in Ourisman Volvo Of Frederick, and for your business. We are thankful to have you as a customer, Kristin!

Corey is the BEST!

Corey Thompson is the guy to work with!! We had a wonderful experience looking for a new Volvo XC90, my husband and I cannot recommend Corey and the team at Ourisman Volvo Frederick enough. They Brought the car to our house to test drive, which was very helpful since we have a baby. Dan Schumm was also amazing and helpful with all the technical details of the Volvo!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your awesome five-star review! We're pleased to hear that Corey and Dan have provided you with such a great experience while buying your new XC90 online! We hope you and your family enjoy your spacious and comfortable new SUV! - The Ourisman Volvo Of Frederick team

Corey Thompson is the guy to work with!! We had a...

Corey Thompson is the guy to work with!! We had a wonderful experience looking for a new Volvo XC90, my husband and I cannot recommend Corey and the team at Ourisman Volvo Frederick enough. They Brought the car to our house to test drive, which was very helpful since we have a baby. Dan Schumm was also amazing and helpful with all the technical details of the Volvo!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

EXCELLENT 1st Experience Buying an Audi & buying my car...

EXCELLENT 1st Experience Buying an Audi & buying my car on my own. Stephan Slater treated me as family the minute I reached out online to the test drive to the negotiating & out the door in a New Vehicle. He made me feel that my time was most important & showed much appreciation for my interest & follow up questions, even a few days later. He was pleasant, kind, fun & made the buying experience so smooth & exciting that it will be hard to find another brand specialist with as much passion for what he does anywhere. THANK YOU 🙂

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Easiest car buying experience ever.

This was the best car buying experience ever. Kept everything simple while still offering the absolute best price on a new vehicle and best trade in price. Will be back...helpful in learning about my New QX90 Inscription...there's lots of extras in this vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congrats on your new ride, Suzanne! We're happy we could help you through the car buying process. Thanks for choosing Ourisman Volvo Of Frederick!

CPO USED AUDI CAME WITH DAMAGE

I purchased this car through an ad on cars.com The car was promised as CERTIFIED PRE OWNED. THE CAR CAME WITH EXTERIOR INTERIOR AND SUPSENSION DAMAGE.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Certified pre-owned A4

I cannot speak highly enough about the level of service and efficiency I had when purchasing an Audi recently from this dealership. Both Chris and Jordan made the process as seamless as possible during these COVID times. They were very responsive to any questions I had and I have no hesitation in recommending them for future purchases

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave Ourisman Volvo Of Frederick, this awesome review! Chris and Jordan will love seeing this review from you! We appreciate your business and hope you enjoy your new Audi!

Wow, upgrading to a vehicle 15 years younger!

Corey Thompson is an extremely pleasant and knowledgeable salesperson with a type of vehicle his company doesn't even sell. This guy got me out of a 2001 van and brought me into the 21st century in style! I was so impressed with how much he knew about the used vehicle I wanted to buy. The process was quick, professional, and he was very accommodating to my dog who travels with me. I am soooo happy and won't hesitate to return to this dealership in the next decade or two for an upgrade! Thanks to Jordan as well for his professionalism and good humor in completing all the paperwork so quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Lied about the car having previous damage.

I bought a car from over the internet. The salesman blatantly lied about previous damage to the vehicle. Al they cared about was getting my money at any cost. I was 500 miles away and I relied on their honesty. That was a huge mistake!

Rating breakdown (out of 5):
  • Customer service
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Dealership with no pressuresales

Great experience in the purchase of a used car from Ourisman Volvo of Frederick. No pressure sales and super simple process. I had a great salesman, Geoff Sutton, who helped with finding and purchasing a great used cars. Originally went in to purchase a different car, was sold before we could get there, but with open communication helped to find the right car and make me happy with the purchase. No pressure tactics between sales and finance manager. I highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for leaving Ourisman Volvo of Frederick, a 5-star review! We're so happy that Geoff was able to find you a used car you're happy with! We're looking forward to doing future business with you!