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Shaffer Ford Inc.

(56 reviews)

Reviews

(56 reviews)

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Timbrook Ford

This is ?the place ? to go for sales or service! Sales and service folks are the absolute best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Timbrook Ford in Oakland Md. was awesome! Thanks to...

Timbrook Ford in Oakland Md. was awesome! Thanks to Micky, Rachel, and Swanson, they bent over backwards to help us make this purchase. We appreciate everything they did, and would recommend them to anyone looking to buy a new or used car as they will be taken care of !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Jeep 4x4 patriot 2016

They even helped me put on my new lug nuts which was greatly appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Thanks Micky and Rachel for making this purchase a smooth...

Thanks Micky and Rachel for making this purchase a smooth and easy one! I appreciate both of you! We will be back in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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This place is phenominal - Friendly, efficient, very...

This place is phenominal - Friendly, efficient, very competent staff and management. I'd recommend anyone thinking of buying a new or used car to check out Timbrook Ford in Oakland, MD, first!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Timbrook Ford Review

Overall experience was very good. Worked everything out remotely. Arrived and my truck and paperwork was ready and the paperwork went quickly. Salesman went through the vehicle with me and helped set up my phone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Jeep 4x4 patriot 2016

They didn't oxide proof my battery terminals. I had to do this ?myself ? with petroleum jelly when I got home. Also, $270 for a Sears Diehard was way over priced

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 4.0
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Very friendly; very knowledgeable; easy to work with...

Very friendly; very knowledgeable; easy to work with regarding all aspects of the vehicle itself; and, business department's Rachel was very knowledgeable as well as helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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TIMBROOK FORD OF OAKLAND MD

THE SERVICE I RECIVED FROM TIMBROOK FORD IN OAKLAND WAS VERY GOOD ! THEY TOOK CARE OF ALL MY NEEDS . I WOULD RECOMMAND THEM TO OTHER PEOPLE I WAS VERY PLEASED !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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vehicle manintenace

service done in a timely manner, vehicle not dirty after tech was in it

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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