Skip to main content

Pilson Auto Center

(500 reviews)
Visit Pilson Auto Center
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–5:30pm
Tuesday 8:00am–6:00pm 7:30am–5:30pm
Wednesday 8:00am–6:00pm 7:30am–5:30pm
Thursday 8:00am–6:00pm 7:30am–5:30pm
Friday 8:00am–6:00pm 7:30am–5:30pm
Saturday 8:00am–4:00pm 7:30am–12:00pm
Sunday Closed Closed
New (217) 728-1684 (217) 728-1684
Used (217) 728-1688 (217) 728-1688
Service (217) 728-1685 (217) 728-1685

Reviews

(500 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Pilson's is GREAT!

Very nice salesman (DJ). Friendly people, would definitely recommend dealer to someone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

The Best Customer Service!!

DJ was teh best salesperson that I've ever met! I had a major surgery "knee replacement" and needed to purchase a car to get me to my doctor appointments, etc. I had never met DJ, I called at random to see what the lowest price & reliable car they had. DJ went above and beyond! I was ill yesterday & couldn't leave, so he drove the car to my residence for me to see it! I've never known anyone that considerate! Today is a great day for me! He picked me up & now I'll be leaving with exactly what I was looking for!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great!

Was a great trade in and great service. My salesman (DJ) was very nice and entertaining. I will be back for my next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Satisfied Customer

Very curtious and helpful. Explained everything fully which made our experience quick and easy. Will definitely buy from again and will refer all family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Pilson Auto is my #1 Dealer

I have bought three cars from this dealer. Always get great quality and personable salesmen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

I love Pilson's!

Service was excellent and prices were fair and good. People were very nice!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Got ourselves a new whip!

Me and my wife came to Pilson's to shop for a different vehicle because ours just wasn't cutting anymore. We came here and our friend/sales rep Bree Vargocko and her sales manager Rich Ludlow helped us out alot to get us in the vehicle we wanted!Thanks Pilson's and Bree!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

All well that ends well

Originally a little upset had called the morning on 2 New trucks were told they were both here drove 1 1/2 hours. Neither truck was here. They did have a used truck whihc had low miles and Bree Vargocko was able to help us work a deal on it. She was very personable and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

New Jeep Cherokee Trailhawk

i'VE BEEN CAR SHOPPING FOR 3 YEARS NOW. BREE AT PILSON AUTO IN MATTOON DID THE WORK TO FIND ME EXACTLY WHAT I WANTED AT A PRICE I CAN AFFORD. HER EFFORTS ARE THE REASON I BOUGHT MY SECOND VEHICLE FROM PILSON AUTO.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Friendly Service

Bree Vargocko at Pilson's was very helpful and willing to work with us after hours. She answered any of our questions and was willing to help in any way. We had a great expereince buying our new vehicle. Thanks Bree!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No