Reviews
The attention and support I received as a customer
The attention and support I received as a customer deserve 100 stars. Charlie was great. He made every effort to make my delearship experience the best one could have. I found the car I wanted because Charlie went far and beyond to find the best options for me. He is the best!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! We're delighted to hear that Charlie went above and beyond to make your visit at Arapahoe KIA exceptional. Enjoy the new car, and we look forward to seeing you again in the future!
Seth was great and helping us find the right car.
Seth was great and helping us find the right car. Very transparent and helpful. We didn’t feel pressured by Seth or the staff there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi SK! It's fantastic to hear that Seth and the Arapahoe KIA team provided a transparent and pressure-free experience. Thanks for sharing your positive feedback!
Charlie was a great sales rep for Kia Arapahoe; a relaxed
Charlie was a great sales rep for Kia Arapahoe; a relaxed and attentive gentleman! The rest of staff were very kind, and my experience with buying a used vehicle from them was great. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that Charlie and the Arapahoe KIA team made your car-buying experience a positive one. Thank you for choosing us!
Charlie, Jon, and Derek made for the smoothest dealership
Charlie, Jon, and Derek made for the smoothest dealership experience I’ve had. We found the car we wanted, they didn’t pressure us, and when we came in to finalize it, we were in and out in less than two hours.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Dylan, we're delighted to hear that Charlie, Jon, and Derek made your experience at Arapahoe KIA so smooth and efficient. Thanks for choosing us!
I want to thank Sean and the whole team at Kia they were
I want to thank Sean and the whole team at Kia they were fantastic it was the best car buying experience we have ever had. Happy to be apart of the Kia family now!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Hughes! We're delighted to hear that Sean and the Arapahoe KIA team provided you with such a fantastic car-buying experience! Welcome to the Kia family, and thank you for choosing us. Enjoy your ride!
Arapahoe KIA had the car we were looking for and
Arapahoe KIA had the car we were looking for and professional staff to make it happen.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad you found the vehicle you were looking for here at Arapahoe KIA! Thank you for the positive feedback and please don't hesitate to reach out if there's anything else we can do for you!
Very helpful and knowledgeable staff.
Very helpful and knowledgeable staff. Made us feel welcome and valued. Sean and Charlie were both terrific. Would recommend them both.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us at Arapahoe KIA! We're delighted to hear that Sean and Charlie made you feel welcome and valued. Your recommendation means a lot, and we look forward to serving you again in the future!
Made buying a pleasure.
Made buying a pleasure. Very friendly, professional and extremely knowledgeable sales crew . Thank You for a good experirnce.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Marielinna, we're delighted to hear that our sales crew at Arapahoe KIA made your buying experience a pleasure. Thank you for the kind words and support!
The have been completely uncooperative and unhelpful.
The have been completely uncooperative and unhelpful. I havevto call 15 times to get ahold of anyone and when I do they are never helpful. I asked numerous times for them to start a claim with my extended warranty company, which they never did. I had the car towed to another shop that has been nothing but helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Irving, I'm sorry to hear about your experience with our team. We strive for prompt and helpful service, so it's disappointing to learn we fell short here. Please reach out directly if you'd like us to address this further or assist in any way moving forward. Thank you, Joel Garbe - Sales Manager - jgarbe@coloradokia.com
Friendly and caring Jose answered our questions and
Friendly and caring Jose answered our questions and stands ready to teach up more about the great vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with Jose and the team at Arapahoe KIA! We're delighted to hear that all your questions were answered, and we're here whenever you're ready to learn more about your vehicle. Enjoy the ride!
