Reviews
For the most part it went well.
For the most part it went well. My salesman helped me find he vehicle that I was looking for. The process still takes time since you have to wait awhile to meet with the finance people. Upon delivery to me it turned out the windshield fluid was almost empty and I had to fill it on my own, This was rather surprising to me, I am sure it was an oversight but does not live a new owner with a good feel..
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us at Arapahoe KIA. We're glad to hear that our salesman helped you find the right vehicle, but we apologize for the oversight regarding the windshield fluid. Your feedback is valuable and will help us improve our service in the future. Safe travels!
The process was quick and easy and straight forward.
The process was quick and easy and straight forward. They negotiated on my trade and helped me get home quickly
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that your experience at Arapahoe KIA was quick and straightforward. Thank you for choosing us, and we hope you're enjoying your new ride!
Salesperson Seth was great.
Salesperson Seth was great. I feel that Finance manager Derrick was vague or deceptive by not discussing that dealership provides 12-month powertrain warranty to sell me a service contract. A week after buying, the finance manager told me that the service contracts can't be cancelled. So, I contacted warranty company directly to do so. Still waiting for resolution on this issue.
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for the review. We strive for transparency in all our dealings, so it's concerning to hear we've left the wrong impression. Please feel free to contact me directly so we can discuss this situation further and work toward an appropriate resolution. Respectfully, Joel Garbe - Sales Manager - jgarbe@coloradokia.com
Our salesman and the entire staff were very polite.
Our salesman and the entire staff were very polite. The only suggestion to improve the service would perhaps to Have coffee available on the sales floor in addition to the service floor. Your dealership appeared to be very clean and spotless.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the feedback, SSGANDY24! We're glad to hear our team at Arapahoe KIA made a positive impression. We appreciate your suggestion about having coffee on the sales floor and will definitely consider it. Thanks again for visiting us!
All of the sales people were Friendly and it was an easy
All of the sales people were Friendly and it was an easy transaction - was a great experience
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We truly appreciate your support—thank you for the five stars! – Arapahoe KIA
Great service all the time.
Great service all the time. Quick service as well. Clean environment. Always emailing us. Good people
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Aaron, we're delighted to hear that you consistently enjoy the service at Arapahoe KIA. Thanks for highlighting our team's efforts and clean environment! We appreciate your support.
The dealership was clean and had tons of cars do choose
The dealership was clean and had tons of cars do choose from on the lot. The staff was all kind and helpful.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive feedback. If there's anything we can do to earn your five-star rating in the future, please feel free to let us know! Respectfully, Joel Garbe - Sales Manager - jgarbe@coloradokia.com
Nora was helpful and patient and was not responsible for
Nora was helpful and patient and was not responsible for the many glitches in getting all documents. I am not sure what I got for the $799.50 document fee. Maybe it will help Arapahoe Kia fix the glitches!!
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback. We're glad to hear that Nora was helpful and patient during the process at Arapahoe KIA. We appreciate your input regarding the document fee and encourage you to reach out directly if there are outstanding questions we can address for you!
Townsend provided excellent service.
Townsend provided excellent service. All those who I interacted with made this transaction go smoothly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Townsend and the team at Arapahoe KIA made your transaction smooth and enjoyable. Thank you for sharing your experience with us!
Fast, efficient and professional.
Fast, efficient and professional. All service and or repairs done as requested. Scheduling was easy
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! Our Arapahoe KIA team appreciates your positive feedback and hopes to see you again in the future!