Reviews
This dealer was quick precise and accommodating to my
This dealer was quick precise and accommodating to my needs; very well educated and executed
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad to hear it! Thank you for rating us five stars! – Arapahoe KIA
Beautiful dealership.
Beautiful dealership. Excellent service. Personal attention. I felt no pressure to buy. The cars are awesome.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful feedback! We're delighted to hear that your experience at Arapahoe KIA was pressure-free and enjoyable. Please don't hesitate to reach out if we can be of service again in the future!
Donnie in service was very informative and professional
Donnie in service was very informative and professional I would recommend the service department to others.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mike, we're delighted to hear that Donnie provided you with informative and professional service at Arapahoe KIA. Thank you for recommending our service department!
Very good experience, Ezell was great!
Very good experience, Ezell was great! Manager was excellent as well. Pretty fast overall. SUV was very clean and ready to go.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Ezell and the team provided you with a great experience at Arapahoe KIA! It's wonderful knowing everything was fast and smooth, including having your SUV clean and ready. Thanks for choosing us!
Sara is a great sale person.
Sara is a great sale person. I like the retreat us during we are Kia dealer.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for trusting Sara & the Arapahoe KIA team with your business! We hope to see you again in the future!
Had enough vehicles I was interested in to choose.
Had enough vehicles I was interested in to choose. Our salesman Ezell was great Personnel was low so he hustled to help all customers and helped us with paperwork Explained a lot if car to us
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear you found a good selection at Arapahoe KIA and that Ezell provided excellent service despite being busy. Thank you for your patience, and we hope you're enjoying your new vehicle!
Professional, yet caring salesman.
Professional, yet caring salesman.....finding, negotiating, and purchasing our Telluride was quick and easy. Shout out to Sean.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Jeff, we're delighted to hear that Sean made your Telluride purchase quickly and easily at Arapahoe Kia. Thank you for the shout-out and for choosing us! Safe travels!
Rep was not helpful.
Rep was not helpful. Felt manager was largely inattentive to asks unless there was money on the table. Finance person pulled a typical stealership move by omitting information until the last minute and not paying attention to detail (shipping docs to the wrong address). All these concerns were validated by another employee as well. I did work with the finance gal, Chelsea, who was absolutely FANTASTIC and the only highlight of the buying process, but overall wouldn’t go back here again.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
It's disappointing to hear about your experience, and I apologize for any frustration caused during the process. While I'm glad Chelsea was able to provide some positive assistance, it's clear we need to address these concerns with our team. If you'd like to discuss this further or have additional feedback, please feel free to reach out. Thank you, Joel Garbe - Sales Manager - jgarbe@coloradokia.com
5 stars for the deal I got.
5 stars for the deal I got.....1 star for the communication. Sales guy was fine and helpful once I arrived at the dealership, but the manager looked very annoyed to have to help me and never even introduced himself. The finance guy was very nice, but straight up lied to my face about the extended warranty costs. Thankfully, this is not my first rodeo and I caught the lie before I signed. Great car, great deal, typical dealership xx.. I probably wouldn't return...but might if it was just to make a deal
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for sharing your experience. While we're glad to hear about the great deal and car, it's disappointing that communication fell short during your visit. We strive for transparency and professionalism in all interactions, so we'll address these concerns with our team. If there's anything else you'd like to discuss or if we can assist further, please feel free to reach out. Thank you, Joel Garbe - Sales Manager - jgarbe@coloradokia.com
They made it easy for us to lease a car at a good price.
They made it easy for us to lease a car at a good price. It was easy to communicate with them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the five-star rating! The team looks forward to working with you again! - Arapahoe KIA