Reviews
Typical car salesmen. They lie about the price and then have you waiting for hours. I will make sure friends and relatives stay far away from anything with Andy Mohr's name attached to it.
Typical car salesmen. They lie about the price and then have you waiting for hours. I will make sure friends and relatives stay far away from anything with Andy Mohr's name attached to it.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I had a great experience shopping and purchasing my new vehicle from Andy Mohr Ford. The salesman, Jesse S., was really friendly and knowledgeable. He made the process feel smooth and seamless. I really appreciated his assistance. I also appreciated the other associate I worked with, Babu. He was very friendly and knowledgeable, explaining everything to me clearly. I really appreciate the time and effort these two went through to help me with my purchase.
I had a great experience shopping and purchasing my new vehicle from Andy Mohr Ford. The salesman, Jesse S., was really friendly and knowledgeable. He made the process feel smooth and seamless. I really appreciated his assistance. I also appreciated the other associate I worked with, Babu. He was very friendly and knowledgeable, explaining everything to me clearly. I really appreciate the time and effort these two went through to help me with my purchase.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're glad to hear that the team provided you with such an excellent experience, Patrick! Thanks so much for taking the time to share, and we hope you're enjoying your new vehicle!
William worth was a good salesman and friendly. But I think it might’ve paid a little much for the truck.
William worth was a good salesman and friendly. But I think it might’ve paid a little much for the truck.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
We appreciate your kind words about William, Bryan. Thank you!
Very disappointing experience with Andy Mohr Ford. I was purchasing a 2021 Ford Mustang Mach-E. We agreed in writing on an out-the-door price. I authorized the dealership to run my credit, they pulled my credit and I received financing approval. The dealership then sent me a Buyer’s Order, but the total was incorrect. I did not back out of the deal. I was waiting for them to correct their own paperwork, and I had clearly communicated that I was planning to pick up the vehicle. While I was waiting for the corrected Buyer’s Order, the dealership sold the vehicle to someone else. What makes this especially frustrating is that they had already run my credit and gone through the financing process for this specific vehicle. I was ready to complete the purchase; I was simply waiting for the dealership to correct the paperwork to match the price we had already agreed to in writing. I have the text messages confirming the OTD price, the Buyer’s Order showing the incorrect amount, and the documentation related to the financing process. Based on my experience, I would not recommend allowing this dealership to run your credit until you have the final Buyer’s Order with the exact agreed OTD price and confirmation that the vehicle is being held for you. I expected much better communication and professionalism from a Ford dealership.
Very disappointing experience with Andy Mohr Ford. I was purchasing a 2021 Ford Mustang Mach-E. We agreed in writing on an out-the-door price. I authorized the dealership to run my credit, they pulled my credit and I received financing approval. The dealership then sent me a Buyer’s Order, but the total was incorrect. I did not back out of the deal. I was waiting for them to correct their own paperwork, and I had clearly communicated that I was planning to pick up the vehicle. While I was waiting for the corrected Buyer’s Order, the dealership sold the vehicle to someone else. What makes this especially frustrating is that they had already run my credit and gone through the financing process for this specific vehicle. I was ready to complete the purchase; I was simply waiting for the dealership to correct the paperwork to match the price we had already agreed to in writing. I have the text messages confirming the OTD price, the Buyer’s Order showing the incorrect amount, and the documentation related to the financing process. Based on my experience, I would not recommend allowing this dealership to run your credit until you have the final Buyer’s Order with the exact agreed OTD price and confirmation that the vehicle is being held for you. I expected much better communication and professionalism from a Ford dealership.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Buddy is great to work with! He is knowledgeable and patient with all of the questions I asked. Truly "your Buddy in sales!"
Buddy is great to work with! He is knowledgeable and patient with all of the questions I asked. Truly "your Buddy in sales!"
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We really love to hear that, Teresa! We're glad that you enjoyed working with Buddy!
I had to do the deal mostly over text during my workday and they got the number I was looking for. I drove over from Columbus, Ohio, and the vehicle was sitting out front and they were ready to button up the deal quickly so that I can get back on the road
I had to do the deal mostly over text during my workday and they got the number I was looking for. I drove over from Columbus, Ohio, and the vehicle was sitting out front and they were ready to button up the deal quickly so that I can get back on the road
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're glad that the team made everything so easy! Thanks so much for choosing to work with us!
The overall experience of buying a new vehicle was quick and easy. We were able to get the vehicle we wanted and the price and terms that were acceptable to us.
The overall experience of buying a new vehicle was quick and easy. We were able to get the vehicle we wanted and the price and terms that were acceptable to us.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're glad that everything went so well, Mark! Thank you very much!
I have a 2024 Bronco Sport with a left head light crack problem. Another dealer said it was not covered under warranty. Jordan went out took some photos met with his manager and came back to me and said it was absolutely covered. 5 stars
I have a 2024 Bronco Sport with a left head light crack problem. Another dealer said it was not covered under warranty. Jordan went out took some photos met with his manager and came back to me and said it was absolutely covered. 5 stars
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad that we were able to get that taken care of for you! Thank you!
Purchased my truck from the dealership and they did an oil change and tire rotation . The wait time was excellent, and the service personnel were very friendly and knowledgeable..
Purchased my truck from the dealership and they did an oil change and tire rotation . The wait time was excellent, and the service personnel were very friendly and knowledgeable..
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad that your service visit went so well, Brent! Thank you very much, and we look forward to assisting you again in the future!
Took my car in for several recalls to be fixed. Everyone I interacted with was very professional and nice. I will definitely be taking my car back for more work to be done on it.
Took my car in for several recalls to be fixed. Everyone I interacted with was very professional and nice. I will definitely be taking my car back for more work to be done on it.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're glad to hear that everything went so well, Christina! Thank you very much, and we look forward to assisting you again in the future!