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Jeff Schmitt Cadillac

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (561 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed
New (937) 777-3366 (937) 777-3366
Used (937) 777-3367 (937) 777-3367
Service (937) 777-3346 (937) 777-3346

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (561 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jeff Schmitt Cadillac from DealerRater.

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Brandon Amstutz was a very good sales man, he was very...

Brandon Amstutz was a very good sales man, he was very informative and helped with all the questions I had. He went the extra mile to help me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I came to jeff schmitt looking for a great deal on a new...

I came to jeff schmitt looking for a great deal on a new cadillac cts where i was greated by brandon amstutz. He was very knowledgeable about the cts. It was a pleasure working with him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

In May, my husband and I visited Jeff Schmitt Cadillac. ...

In May, my husband and I visited Jeff Schmitt Cadillac. While looking on the lot, we were almost immediately greeted by the salesperson named Larry. He seemed friendly enough at that time and we began to tell him what we were interested in. Larry went above and beyond to go to another Jeff Schmitt dealership and drive a vehicle we were interested in to his lot for us to test drive. That was pretty much where the friendliness ended. To make a VERY long story (one that continued for over a month) short, we were told that day that we were in agreement on a deal, price, monthly payment, etc. The only catch was that we needed another five hundred on our down payment. My husband and I said that would be no problem in about a week's time. Then after a few days of not hearing back, we found out that the car we wanted had been sold. (Larry was "supposed to contact us if that happened, as the dealership would not hold the car for us.) So the search began again for a vehicle we were interested in. After spending almost an entire Saturday searching inventory, my husband and I found the car we thought we would purchase. We stopped into the showroom and talked to Larry. We told him we had found our car, but it was on the Nissan lot. We told him, and quite plainly, that we had the exact down payment that day and we were ready to make a deal. Larry left to go talk to his manager, and what he said to us when he returned left us speechless. He said, "We do not have time to deal with you today. It is the end of the month and your deal will have to wait until Monday." We were adamant and again told Larry that we had the money on hand right then. Not one time did he offer to write the deal up on paper, take our down payment to hold the car. He left us with "I will call you Monday." Monday came and we heard nothing. Tuesday came and we heard nothing. I began to think that this car too had been sold out from under us. I checked the online inventory and could not find the car we were interested in. So I called Larry and sure enough this car too had been sold. After hem hawing around and trying to explain how this could happen, Larry said he had no idea that my husband and I had the money on hand that Saturday when we stopped in. (Not sure why he would not have known since we both told him numerous time, except for the fact that he did not care and did not want to make a sale.) Larry said he would begin searching for another car for us and would get in touch with me the following day. Again, I heard nothing. Not even a call saying he was still looking. If he said he was going to call, he should call even with just an update. Eventually, I was told that another sales person was handling our search. I contacted that person and he had no idea who I was or what I was talking about. He put me in touch with another salesperson. We just kept getting the run around. It was a total mess for the beginning. Larry was not nice to us, he did not spend time with us, he reminded us of someone who only wanted to sell to people who could pay cash for a vehicle. That very next Saturday, we went to Jeff Schmitt Mazda, right next door to the Cadillac store and were treated like royalty by a salesperson who will continue to receive our business, Sam. We were taken to their Fairborn store and drove a car back to the Mazda dealership and purchased it THAT Day and drove it home. We are thrilled that Sam came to our rescue. If you are searching for car, do not, unless you want to waste nothing but days and days and be treated like you mean nothing, work with Larry at Jeff Schmitt Cadillac.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

we were looking for a new car, and Brandon was our sales...

we were looking for a new car, and Brandon was our sales rep. and we were very impressed w/ his professionalism, courtesy, and knowledge of the cars! We were really impressed!! The Dealership itself was well maintained and the sales people that were hired are the best in the Dayton/Beavercreek area!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I recently visited Jeff Schmitt Cadillac where I was...

I recently visited Jeff Schmitt Cadillac where I was greeted promptly by a salesmen named Brandon. I was looking for a Pontiac grand am that I had saw in their lot days prior. It had sold. Brandon then showed me a variety of cars that were around the same price. He was very friendly and I would recommend him to anyone looking for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My son was playing soccer and i walked over to just look...

My son was playing soccer and i walked over to just look at the cars on the cadullac lot and stephanie greeted me. If and when im in the market i will call on her.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My expierence buying a new Cadillac from this dealereship...

My expierence buying a new Cadillac from this dealereship was awesome. When entering the dealership I was greeted by Stephanie Olnhausen. Stephanie made this purchase very easy for me. There was no pressure to buy, she was very down to earth and treated me like she was interested in my purchase. I had been to several dealers in the area looking for the right deal and car. The Cadillac dealership in my own town could not compete with the deal that i received from Jeff Schmitt Cadillac. I would recomend this dealership and Stephanie Olnhausen to anybody interested in buying anew car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jeff Schmitt Cadillac - Michael Jackson

We had a great experience with Michael Jackson, the salesman at Jeff Schmitt Cadillac. In spite of the impression the commercials might give (and that isnt Jeff in the commercials), the experience at the Cadillac dealership was professional and comfortable. There was no high-pressure portion. Michael was great at adapting to my changing interests as we looked through the lot. From start to end a great experience. I highly recommend checking out this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for your business and taking the time to leave feedback for our store. We look forward to serving you in the future.

I found the employees very friendly, knowledge, and they...

I found the employees very friendly, knowledge, and they have patience with their customers. Branden was great and so was Jeff. I plan to go back there when I get ready to trade again!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Lightening strikes twice

After helping me to purchase a new to me car for myself, Eric has now found the perfect first car for my daughter. I look forward to an easy experience in purchasing her car as I had with mine. We are now and will be repeat customers. Thank you Eric!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your business and taking the time to leave feedback for our store. We look forward to serving you in the future.