Reviews
Outstanding Customer Service
Recently, we had to replace our beloved mini-van, originally purchased at Royal South Toyota. Over the years, we loved the routine maintenance and service we received. (Our kids especially loved the kid-friendly waiting area!) There was no question in our minds that, when it came time to purchase our next vehicle, we wanted to work with Royal South again. They helped us find the exact model of Toyota Sienna we were looking for. Every single employee we worked with was kind, helpful, and accommodating to our needs. We highly recommend Royal South Toyota to anyone considering purchasing a vehicle, or simply getting a vehicle serviced. Their customer service is outstanding!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience!
They did a great job! We got a great deal on our used car and a good price for our trade. We were in and out in under 2 hours (including the test drive)!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Outstanding Customer Service
Recently, we had to replace our beloved mini-van, originally purchased at Royal South Toyota. Over the years, we loved the routine maintenance and service we received. (Our kids especially loved the kid-friendly waiting area!) There was no question in our minds that, when it came time to purchase our next vehicle, we wanted to work with Royal South again. They helped us find the exact model of Toyota Sienna we were looking for. Every single employee we worked with was kind, helpful, and accommodating to our needs. We highly recommend Royal South Toyota to anyone considering purchasing a vehicle, or simply getting a vehicle serviced. Their customer service is outstanding!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great buying experience
A truly amazing car buying experience! Thank you to Ed Morgan for making us feel so comfortable with the whole process. They really take care of their customers here.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent car-buying and service experience.
I’d like to thank Martin and Mike in the sales department at Royal South. From negotiating a fair final price, to staying late on a couple cold, blustery evenings, to taking care of some post-purchase issues that Royal really had no legal obligation to take care of, Martin, Mike, and the Royal South staff made this car buying experience one for the ages. In Royal’s case, apparently - the “word of a car-salesman” is as good as gold.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience buying two Tacomas
A friend and I purchased two Tacomas together as a package deal from Royal South. We dealt with general manager Andy Long and salesman Eric Willeroy. They were very professional and helpful in every way. It was a great experience and I would definitely go back again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Easy to deal with
Eric did a excellent job while selling us a new car and I highly recommend this salesman and this dealership. I would definitely buy from them again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent dealership
Royal treated us great when buying our new car. Everyone done everything they could to help us. I’m very pleased with them. Will definitely I back when time for another car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bought a 2015 Prius C
I went to the tent sale at the fairgrounds, after the manager called me that they had a pre-owned Prius C come in, after I had called a couple of days earlier looking for one. Larry, the salesman, was very helpful and educated me on the Prius, and helped me through the decision making process. They gave me a fair trade-in for my care, and negotiated the car down to a price I was happy with. Very professional and easy to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service Every Time
Royal always gives me excellent service with my RAV4. I have bought 3 Toyotas through Royal and each car received excellent services, I would buy another Toyota through Royal Toyota.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
