Skip to main content

Beau Townsend Ford

(1,735 reviews)
Visit Beau Townsend Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2013 state dealer award
View 3 awards
2013 state dealer award
2016 consumer dealer award 2015 consumer dealer award

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

New (937) 918-7008 (937) 918-7008
Used (937) 576-1949 (937) 576-1949
Service (937) 918-7010 (937) 918-7010

Inventory

See all 351 vehicles from this dealership.

Incentives

See all incentives

About our dealership

This seller has been on Cars.com since September 2022.
At Beau Townsend Ford, we take pride in our commitment to stability and longevity within our team. Our low turnover rate directly benefits consumers by ensuring continuity, consistency, and expertise in our services. By retaining experienced and dedicated employees, we minimize the costs associated with recruitment, training, and lost productivity. This efficiency allows us to offer competitive pricing and ultimately save money for our valued customers. Our steadfast team is dedicated to delivering quality service, reliability, and cost-effectiveness, making Beau Townsend Ford the trusted choice for savvy consumers seeking value and excellence.

Service center

Phone number (937) 918-7010

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(1,735 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Beau Townsend Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

Great place!

Great place!! Our salesman Tyler is the best! The finance guy is also great! I love my van I got.

Great place!

Great place!! Our salesman Tyler is the best! The finance guy is also great! I love my van I got.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Show full review

Did not fix the problem.

Did not fix the problem. Put car on computer but did not even attempt basic troubleshooting of brake light outage (check fuses, switch, etc) without recommending a much costlier solution that they would not even do as part recommended was only available on ebay. Proceeded to complete oil change etc without authorization knowing car should not be driven without working brake lights. Ended up paying over $200 for essentially just an oil change. Do not recommend taking cars here for service. Will not return!!

Did not fix the problem.

Did not fix the problem. Put car on computer but did not even attempt basic troubleshooting of brake light outage (check fuses, switch, etc) without recommending a much costlier solution that they would not even do as part recommended was only available on ebay. Proceeded to complete oil change etc without authorization knowing car should not be driven without working brake lights. Ended up paying over $200 for essentially just an oil change. Do not recommend taking cars here for service. Will not return!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Sheduled oil change and tire rotation.

Sheduled oil change and tire rotation. It took 4 hours. Yes some paperwork got mixed up but 4 hours. I was not charged for the service because of this mix up as I was waiting in show room,

Sheduled oil change and tire rotation.

Sheduled oil change and tire rotation. It took 4 hours. Yes some paperwork got mixed up but 4 hours. I was not charged for the service because of this mix up as I was waiting in show room,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Workmanship was good even though the shop was being

Workmanship was good even though the shop was being closed I did not at first it was being closed, but I know why it took a little longer to finish.

Workmanship was good even though the shop was being

Workmanship was good even though the shop was being closed I did not at first it was being closed, but I know why it took a little longer to finish.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Experience was OK.

Experience was OK. Appreciated the ease of scheduling and the quick turn around. However, trying to upsell on unnecessary things like fuel injection service when it is not needed as vehicles run well makes me want to reconsider future visits.

Experience was OK.

Experience was OK. Appreciated the ease of scheduling and the quick turn around. However, trying to upsell on unnecessary things like fuel injection service when it is not needed as vehicles run well makes me want to reconsider future visits.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Very pleased with the communication and customer service

Very pleased with the communication and customer service so far. Time will tell on the quality of work, but so far, no complaints at all.

Very pleased with the communication and customer service

Very pleased with the communication and customer service so far. Time will tell on the quality of work, but so far, no complaints at all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Austin, Very respectful and provide great customer

Austin, Very respectful and provide great customer service. Read through the documents and highlighted future vehicle needs. Also provide answers to other questions regarding vehicle maintenance.

Austin, Very respectful and provide great customer

Austin, Very respectful and provide great customer service. Read through the documents and highlighted future vehicle needs. Also provide answers to other questions regarding vehicle maintenance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Polite, professional, service every time I have needed

Polite, professional, service every time I have needed work accomplished. I will continue to return for any additional service in the future.

Polite, professional, service every time I have needed

Polite, professional, service every time I have needed work accomplished. I will continue to return for any additional service in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

My experience here was great.

My experience here was great. Jay was an awesome salesman. Made it happen for me. He sold me my last vehicle and he’ll be selling me my next.

My experience here was great.

My experience here was great. Jay was an awesome salesman. Made it happen for me. He sold me my last vehicle and he’ll be selling me my next.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Great Service!

Great Service! Nathan is an awesome service man and took care of my car issue.

Great Service!

Great Service! Nathan is an awesome service man and took care of my car issue.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review
See all 1735 reviews