Meet Mike James

Friendly, no pressure, answered all our questions, and listens to customer. Service department professional and friendly.

The dealership was courteous and completed the job in a timely fashion. I’ll definitely come back for my next service. Jeff

Very friendly and very helpful explaining new features on are new vehicals like the rebates they offered help me in purchasing them.

Great car for a great price and had great selection too choose from. This was my second car that I have purchased here.

I had a great experience at Beau Townsend. My dealer was Michael James, he was very informative about the Nautilus I was buying.

Customer service was excellent from the start; from my first email and follow-up texts. Mike James in sales was great to work with: low-key, knowledgeable, not pushy. From the Manager to finance to customer development to Mike, I’d recommend Beau Townsend to anyone.

Mike James was awesome. No hard salesman tactics. He was patient. Took his time and went over all the details with us.

I bought a used expedition max from them. A few weeks later, I noticed the windshield started leaking. The dealership paid for the repair. Great communication before during and after the purchase.

I've bought my last 4 cars from another Ford dealership. They always gave me great customer service. My husband wanted to give Beau Townsend our businesses. His father worked for this company for 40+ years. Im happy with my purchase. I did have to take it back over for an oil change. Which was inconvenient for me. And the inside of the car was not cleaned properly. It had something sticky in the drink holders. Something was spilled on the seat and there were crumbs everywhere. I expected better. Its the little things that make a difference.

We had a great experience buying our vehicle at Beau Townsend! We knew which car we wanted and were able to set everything up over the phone so that we didn’t have to spend as much time onsite once we arrived. They were incredibly friendly and patient with us and never pressured us. We were on a timetable and they even offered to have us come back and walk through the features another time. Very friendly, painless car buying experience.