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Beau Townsend Ford

(1,740 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2013 state dealer award
View 3 awards
2013 state dealer award
2016 consumer dealer award 2015 consumer dealer award
New (937) 918-7008 (937) 918-7008
Used (937) 576-1949 (937) 576-1949
Service (937) 918-7010 (937) 918-7010

Reviews

(1,740 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Beau Townsend Ford from DealerRater.

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No problem coming to an agreement!

No problem coming to an agreement! Found just what I needed! Stayed within my price range!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Every thing was good except that they did not give me

Every thing was good except that they did not give me enough for my trade.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

A good buying experience with Jay as my lead sales

A good buying experience with Jay as my lead sales representative. Jay was never pushing me to make a decision. I worked at my own pace.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Recall was work completed timely.

Recall was work completed timely. Loaner provided, no impact to us. Pleasure doing business with BT Lincoln,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fair- honest-helpful-caring all round good people.

Fair- honest-helpful-caring all round good people. Keep working hard till he got what I wanted. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great place!

Great place!! Our salesman Tyler is the best! The finance guy is also great! I love my van I got.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Did not fix the problem.

Did not fix the problem. Put car on computer but did not even attempt basic troubleshooting of brake light outage (check fuses, switch, etc) without recommending a much costlier solution that they would not even do as part recommended was only available on ebay. Proceeded to complete oil change etc without authorization knowing car should not be driven without working brake lights. Ended up paying over $200 for essentially just an oil change. Do not recommend taking cars here for service. Will not return!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Sheduled oil change and tire rotation.

Sheduled oil change and tire rotation. It took 4 hours. Yes some paperwork got mixed up but 4 hours. I was not charged for the service because of this mix up as I was waiting in show room,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Workmanship was good even though the shop was being

Workmanship was good even though the shop was being closed I did not at first it was being closed, but I know why it took a little longer to finish.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Experience was OK.

Experience was OK. Appreciated the ease of scheduling and the quick turn around. However, trying to upsell on unnecessary things like fuel injection service when it is not needed as vehicles run well makes me want to reconsider future visits.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.