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Dutro Outlet

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (38 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (38 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dutro Outlet from DealerRater.

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Salesman Chris Wolfe, as well as other staff, was very friendly and knowledgeable. It was an easy transaction. This is my second car I have bought at Dutros.

Salesman Chris Wolfe, as well as other staff, was very friendly and knowledgeable. It was an easy transaction. This is my second car I have bought at Dutros.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Deborah, thank you for leaving such a great review and high star rating. Thanks again for your business! Take care!

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I have been to many Dealerships and test drove care etc., But, I ended up finding my Favorite car a Dutro Ford. From the beginning to the end the process was smooth, did I mention it was over the holiday Easter weekend! That I was introduced to Dave and Shawn the two best Care sales men I known! There work ethic is unmatched! They made my first car buying experience top tier! Did I also mention they delivered my car the next day on a holiday weekend!!! I can write a book about my experience at Dutro Ford, but they definitely is like family! All I can say is you definitely need to check them out because it?s a one of a kind of experience and you have to experience yourself! be sure to ask for Dave and Shawn they are efficient, caring and honest! I just can?t thank them enough for their hospitality and their willingness to make my experience a great one! Thank you so much!

I have been to many Dealerships and test drove care etc., But, I ended up finding my Favorite car a Dutro Ford. From the beginning to the end the process was smooth, did I mention it was over the holiday Easter weekend! That I was introduced to Dave and Shawn the two best Care sales men I known! There work ethic is unmatched! They made my first car buying experience top tier! Did I also mention they delivered my car the next day on a holiday weekend!!! I can write a book about my experience at Dutro Ford, but they definitely is like family! All I can say is you definitely need to check them out because it?s a one of a kind of experience and you have to experience yourself! be sure to ask for Dave and Shawn they are efficient, caring and honest! I just can?t thank them enough for their hospitality and their willingness to make my experience a great one! Thank you so much!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Shaudaja, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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Mark was amazing, he showed me some similar vehicles on the lot. There was no pressure and his team was willing to work with us to find the right car. A trade came in that Mark thought would work well with us and called to set up a test drive prior to the car being advertised. This team went out of the way to make our shopping experience top notch.

Mark was amazing, he showed me some similar vehicles on the lot. There was no pressure and his team was willing to work with us to find the right car. A trade came in that Mark thought would work well with us and called to set up a test drive prior to the car being advertised. This team went out of the way to make our shopping experience top notch.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Kevin, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Dutro Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

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Thank you for our recent purchase of a Bronco for our daughter. Our salesman Mark was very helpful. We appreciate the delivery of our Bronco. Made buying a car effortless.

Thank you for our recent purchase of a Bronco for our daughter. Our salesman Mark was very helpful. We appreciate the delivery of our Bronco. Made buying a car effortless.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Dennis, thank you for your kind words and congratulations on your new vehicle! It is great to hear our Staff took such great care of you! We hope to see you here again!

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Dutro's salesman made it so easy! This is the 10th car I have purchase there. Always a good experience.

Dutro's salesman made it so easy! This is the 10th car I have purchase there. Always a good experience.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Jean, we are happy we could make your experience a positive one! At Dutro Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

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our salesman Mark was excellent. he did not pressure at all, answered all our question. the whole staff was excellent. if you want to buy a vehicle go there.

our salesman Mark was excellent. he did not pressure at all, answered all our question. the whole staff was excellent. if you want to buy a vehicle go there.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Keith, we are happy we could make your experience a positive one! At Dutro Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

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What a total joke they do not even care what you want or say they are just trying to get hail damaged vehicles off the lot.

What a total joke they do not even care what you want or say they are just trying to get hail damaged vehicles off the lot.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
3.0
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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my salesman Shawn was wonderfull he made the buying process easy and was very professional and not pusy

my salesman Shawn was wonderfull he made the buying process easy and was very professional and not pusy

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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Dutro Ford in Zanesville is a great place to buy a new car.I have bought to cars from them.Includlng 2021 Ford Eccosport, and both with no money down financing. The sales people are friendly, and they get a really good deal for you

Dutro Ford in Zanesville is a great place to buy a new car.I have bought to cars from them.Includlng 2021 Ford Eccosport, and both with no money down financing. The sales people are friendly, and they get a really good deal for you

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I have never been more courteously treated by any dealership anywhere in my experience.

I have never been more courteously treated by any dealership anywhere in my experience.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Your satisfaction means a lot to us, and we truly appreciate you choosing Dutro Ford-Lincoln for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

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See all 38 reviews