Reviews
Almost every visit is a good one and I enjoy each
Almost every visit is a good one and I enjoy each person’s customer service. Jess and Chris in service are always pleasant and Dameon is always there to help! Jayson knows how to fix a unsatisfied customer when they return. Thanks Performance!
Almost every visit is a good one and I enjoy each
Almost every visit is a good one and I enjoy each person’s customer service. Jess and Chris in service are always pleasant and Dameon is always there to help! Jayson knows how to fix a unsatisfied customer when they return. Thanks Performance!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Horrible service department and aggressive sales tactics
Horrible service department and aggressive sales tactics trying to get you in the door every few years . Avoid at all cost they won’t leave you alone , then they won’t provide the service THEY give you. Was given 4 free oil changes and was a nightmare trying to cash in the last one
Horrible service department and aggressive sales tactics
Horrible service department and aggressive sales tactics trying to get you in the door every few years . Avoid at all cost they won’t leave you alone , then they won’t provide the service THEY give you. Was given 4 free oil changes and was a nightmare trying to cash in the last one
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- Buying process —
- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
They provided me with great customer service when I had
They provided me with great customer service when I had an issue after a recent oil change.
They provided me with great customer service when I had
They provided me with great customer service when I had an issue after a recent oil change.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Service at PCJD is always excellent.
Service at PCJD is always excellent. Good communication about what they are doing. The service techs send small videos by text if they discover any issues. Very helpful.
Service at PCJD is always excellent.
Service at PCJD is always excellent. Good communication about what they are doing. The service techs send small videos by text if they discover any issues. Very helpful.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your kind words about our communication and service at Performance Chrysler Jeep Dodge Ram Columbus. Our team strives to keep you informed every step of the way. Thank you for choosing us.
They were able to get us right in for an oil change.
They were able to get us right in for an oil change. They have a very nice waiting room with snacks available while you wait.
They were able to get us right in for an oil change.
They were able to get us right in for an oil change. They have a very nice waiting room with snacks available while you wait.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Great service and excellent satisfaction with dealership.
Great service and excellent satisfaction with dealership. Always dependable and pricing is on reasonable would highly recommend this dealership
Great service and excellent satisfaction with dealership.
Great service and excellent satisfaction with dealership. Always dependable and pricing is on reasonable would highly recommend this dealership
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Performance Chrysler Dodge Jeep Ram Columbus. We look forward to having you as one of our valued customers for many more years to come!
Very good service and very nice waiting room for the jeep
Very good service and very nice waiting room for the jeep to get done free coffee
Very good service and very nice waiting room for the jeep
Very good service and very nice waiting room for the jeep to get done free coffee
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Brent did a great job with my vehicle.
Brent did a great job with my vehicle. I was skeptical at first but Brent eased my concerns. When I communicated that the repair was still under warranty, he did a good job with communicating the the agency to get the process taken care of. He kept me updated on what was going on. It was greatly appreciated!
Brent did a great job with my vehicle.
Brent did a great job with my vehicle. I was skeptical at first but Brent eased my concerns. When I communicated that the repair was still under warranty, he did a good job with communicating the the agency to get the process taken care of. He kept me updated on what was going on. It was greatly appreciated!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience with our team at Performance Chrysler Jeep Dodge Ram Columbus. We're glad to hear your concerns were addressed and the repair process went smoothly. We appreciate your feedback.
my name is Mary.
my name is Mary. I took my Dodge ram into service three weeks ago and I’m still waiting its unacceptable. I paid this truck off never missed one payment, but since I paid it off the service that I get from the service center up at Georgesville Road is horrible. It’s just not no way you should treat a loyal customer or nobody for that matter please be better
my name is Mary.
my name is Mary. I took my Dodge ram into service three weeks ago and I’m still waiting its unacceptable. I paid this truck off never missed one payment, but since I paid it off the service that I get from the service center up at Georgesville Road is horrible. It’s just not no way you should treat a loyal customer or nobody for that matter please be better
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Mary, thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.Hello, We appreciate you sharing your feedback with us, and I would like to speak with you about the time taken for repairs done by our Service Team. At your earliest convenience, please send me an email with your best method of contact so we may discuss this. I look forward to hearing from you. Heather Parsons Service Manager hparsons@Performancecdj.com Performance CJDR Family
The service that I’ve been getting from Performance is
The service that I’ve been getting from Performance is horrible since I paid his truck off. I do not get the respect that I should get when I bring my vehicle in and I wait weeks on top of weeks and the service advisor always tell me something just to satisfy me for the moment.
The service that I’ve been getting from Performance is
The service that I’ve been getting from Performance is horrible since I paid his truck off. I do not get the respect that I should get when I bring my vehicle in and I wait weeks on top of weeks and the service advisor always tell me something just to satisfy me for the moment.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.Hello, Your feedback is very important to us. I would like to speak with you about the level of customer care you have received from our Service Team. Please send me an email with your preferred method of contact so we may discuss this in greater detail. Sincerely, Heather Parsons Service Manager hparsons@Performancecdj.com Performance CJDR Family