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Brighton Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (452 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–4:00pm
Sunday Closed Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (452 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Brighton Ford from DealerRater.

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F150 truck

Took less than two days to make our purchase. We started our application on Saturday, they were closed Sunday, and we signed on Monday. Salesman was knowledgeable and very personable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Rita, thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

recall on fusion

recall on the ford fusion came in and waited a short time and they had the recall completed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Lois, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

Thanks to all at Brigton Ford

My experience with Brighton Ford was tremendous and continues to be with every scheduled maintenance. The team at quicklane is professional and personable. My only complaints would be with the F-150 and they're minor complaints at best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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bright ford best car buying experience

Always the best service and no pressure to buy. They offer a great selection of vehicles at the best prices. Professional and focused on my needs. I’m not a fan of the car buying process but Brighton ford makes it easy Without stress

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Lora, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

10K Service

As always my service was done well and timely, and the service advisor answered all my questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Boyd, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Great Job!

Everything was completed in a timely manor, and received a call when it was finished. No messes or greasy fingerprints left on my shiny black F350!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We really appreciate you taking the time to leave us feedback on your visit! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

Ford Explorer

Good service. Helped with the overall cost so it did not break the bank. Unfortunately no follow up by the service tech.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Rick Williams, we appreciate your feedback of our Staff's service! If there is anything else we can do to assist you, please let us know! Take care!

2015 Ram Eco Diesel

Our experience was GREAT! The customer service was very welcoming and easy to deal with! We traveled 5 hours to purchase a vehicle we bought sight unseen. They were able to work with us over the phone and when we had got there it was a quick deal!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience

No pressure and willing to listen to where I needed to be.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Brighton Ford review- Great Service!

Excellent customer service from the time we entered the showroom! This was our second purchase at Brighton Ford. Maynard Morrison sold us our new Ford F-350 in 2016 and we recently purchased a 2018 F-350 Dually through Maynard and Mark. Their service was outstanding! I was especially impressed with their integrity. Absolutely everything they told me during the purchasing process was 100% accurate! Neither of them faltered in what they said they could do for us! I cannot say enough of the quality treatment we received from Maynard, Mark and John in Financing! Maynard and John also provided great service after the sale with a couple of my requests. We will continue telling friends and neighbors of our experience at Brighton Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Gabriel and Kathi, thank you for leaving such a great review and high star rating! We're very happy our team was able to provide you with another great car buying experience! Congratulations on your 2018 F-350 and we hope you have a fantastic day!