Skip to main content

Brighton Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (452 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–4:00pm
Sunday Closed Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (452 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Brighton Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

Good Job!

I was told it would take an hour to finish the service on the truck and it was completed 15 to 20 minutes early with many people in the waiting room.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

title

9/01/14 2015 Ford Explorer Sport - Don Spiker was great with us but not sure why he is no longer working at the store (2 days after sale)? Rudy was also good to work with on the finance side and explained things well. Down side: I left a message for Rudy on 9/3/4, also a message by e-mail with our sales rep, and tried to reach the service dept. No one responds to messages and the phone call to the service dept., someone hung up on me! I believe your office is very short staff and needs to communicate better with the public. I understand your building is going to get a remodel job? This would be great! The service dept., and rental areas needs to be more welcoming/classier. The sales area is crowded with tables/chairs and I HATED this area the most. It's way to easy to over hear other peoples personal business.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 2.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Oil Change and 72000 mile check

I took my 2003 Ford Taurus to the Fast Lane for an oil change and 72,000 mile check. The wait time was exactly what I was told, people are friendly, and service is very good. Brighton Ford is the only place I have ever taken my Taurus for service, Thanks for ten years of great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Top Notch

I have taken my F-150 to Brighton Ford since I bought it at Brighton Ford. I will continue to let the professionals at Brighton Ford service and change my oil. They always top off fluids and recommend any repairs needed, but are not pushy to get the repairs done unless it is a safety issue. They are always timely with the service or repairs for my truck. I am happy to recommend Brighton Ford for service or repair of your vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service

Excellent from the moment I entered. Chris Lemke was fantastic!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Service

2014 Ford Explorer. I have been so impressed with everyone from Brighton Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Brighton Ford

Just a Quick lane oil change and tire rotation. Person was helpful. Stopped in the dealership to say "hi" to the salesman I bought the car from - all good!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service and great facility

Working with David Gallegos has always been a pleasure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

My experience with Frank at Brighton Ford.

2014 Raptor, The service was great. Frank and his crew did a great job. Very open on all questions I had. And has ask me to contact him with any questions that may come up. Again the service was great and the whole package was great. Thank you Joe Hanna

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service. David was very helpful

nEEDED THEM TO CHECK SEVERAL PROBLEMS, tHOSE PROBLEMS WERE FINE BUT YOU FOUND SOME OTHER PROBLEMS AND FIXED THEM, APPRECIAT YOUR HELP KEEPING AN OLD CAR ON THE ROAD

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No