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Buckeye Nissan

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (30 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (30 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Friendly service

Friendly service. Recently bought my Altima at Buckeye and they covered my my tpms sensors replacement. Jeff Demaree was my service advisor. Really nice guy. Good experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Sean, thank you for your business and for choosing Buckeye Nissan for not only your vehicle, but for service as well. We look forward to your next visit!

Buckeye is the best !!!

These people get what customer service is, best buying experience we have ever had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Chip, Thank you for your review. We are thankful for your business. We can't wait for your next visit!

Easy to deal with and honest!

Purchased my new Murano from Colin at Buckeye Nissan. He could not have made the experience any better!! Great customer service, friendly and put you at ease. He knew my new vehicle and took his time explaining everything to me. As a woman, most car dealership done treat you very well....not at Buckwye...was treated with honesty and respect. I drove from Cincinnati to come here, and would do it again in a heartbeat!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Gary C., Cleveland, Ohio

My experience with Buckeye Nissan was excellent! My salesperson Colin Ballein was very informative and up front on the Nissan Murano Convertible that I purchased. I traveled over 2 hours to go look at the car and it was worth it. Colin was very easy to deal with and delivered on everything he promised. Everyone I met at the dealership was friendly and I have to say that this was one of the best car buying experiences that I ever had. I will recommend Buckeye Nissan to anyone looking for a new or used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Gary, Thank you for your review and for choosing Buckeye. Colin is an outstanding salesperson to work with and we are glad you enjoyed your experience. We look forward to your next visit!

Sharon Upton from Ashville, Ohio

We went to Buckeye Nissan to look at a Juke for me where we met Joe Pratt, our salesman. Joe Pratt and Chris Sayre found the exact car I was looking for. I had second thoughts and was not the easiest person to deal with. Thank goodness my husband and Joe Pratt had patients with me because I am so very happy with my car and the entire buying experience. Thank you Buckeye Nissan and go see Joe Pratt!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Easy to deal, Awesome service

They are very kool honest dealers with great customer service. Very well experienced and professional in what they do. My experience with everyone at this dealership is exceptional. I would 100% recommend this dealer to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Nice salesperson

Jeff Morris spent a good deal of time with me, and he was very friendly and not pushy at all. He even let me take a car home for an overnight test drive. Unfortunately, it wasn't the car for me, and they didn't have any other cars in my price range, so I ended up buying elsewhere. The car I did take home overnight was priced fairly. I did find a couple issues on my way home. The hood release switch inside the car seemed to have issues. I couldn't get the hood to latch all the way down after I popped the hood, and I couldn't get it to latch properly until the following morning. I also noticed the gas cover would no longer lock as it did originally. I'm hoping these are issues their service department will look into.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great Price and Service

I took my Nissan Altima to Buckeye Nissan for Brake maintenance service. They were very good on servicing I was very much impressed. The price was very competitive compare to other service station, the facilities were comfortable staff are very Friendly and I got a great service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Quick Lube Service is great!

I took my Rogue to Buckeye Nissan for routine maintenance and was impressed with their 30 minute oil change. The price was right, the facilities were comfortable and they came through on their promise of getting me out the door in 30 minutes. Friendly staff, great service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are Happy that you were impressed with our service and facilities. We hope that you come back to see us again soon!

NEVER BUY FROM HERE

I bought a 2001 dodge dakotafrom them 4/2/11. It had 44,041 miles when i bought it. We bought it out right and did not finance the truck. I took it back two days later and i needed them to fix the head light and i needed the remote starter that was on the car reprogrammed with a new key fob because they didnt give it to me. they told me they were going to send it to another dealership and have it fixed. I came back two days later and they removed my remote starter and just left wires hanging. Who removes a part and tells you they arent going to replace it. The sales manager told me to come back tomorrow and he would see what he could do. He told me once again they woldnt replace it and i could either take my money back and they would sell it to somebody else for a more expensive price or i could pretty much suck it up and get over it. They are very rude and they show very little to no respect for you.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate you taking the time to let us know about your experience. We put every one of our used vehicles through the same inspection and try to address all of the issues that present themselves to us. This particular problem that you are having with your vehicle was unfortunate. We did what we could for you and did our best fix the problems that you were having with your vehicle. Unfortunately the problems that presented themselves were caused by the remote car starter so it was removed. The vehicle was sold AS-IS, which means that we were not required to fix anything on the vehicle after the sale. Most dealerships would not have gone through the steps that we did in order to try and assist you. We apologize for your unfortunate experience and hope that you enjoy your vehicle. Sincerely, Tim Spires ? General Manager