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Keystone Volvo Cars Berwyn

(796 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:30pm
Tuesday 9:00am–8:00pm 7:00am–7:30pm
Wednesday 9:00am–8:00pm 7:00am–7:30pm
Thursday 9:00am–8:00pm 7:00am–7:30pm
Friday 9:00am–6:00pm 7:00am–5:30pm
Saturday 9:00am–5:00pm 7:00am–5:30pm
Sunday Closed Closed
2024 state dealer award
View 7 awards
2024 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award
2024 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(796 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Keystone Volvo Cars Berwyn from DealerRater.

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Trust me when I say go to Keystone Volvo in Berwyn

I discovered that there's a three man nucleus at Keystone Berwyn Volvo I'd like to make honorable mention of Steve and John and Craig, they work together and will find the best solution for your car if you want your car to be maintenanced and serviced correctly take it to Keystone Volvo Berwyn I am more then satisfied with the team at volvo . Respectfully submitted Chaka Matthews.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Chaka, thank you for the review! We are so glad to hear that Steve, John, and Craig delivered such a successful service experience. Drive safely, and we hope to see you back again at Keystone Volvo of Berwyn!

Keystone Volvo took care of my emergency need

Keystone Volvo took care of my emergency need immediately. They are so responsive. Thanks Diana for your help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Tom, we appreciate you sharing your experience with Keystone Volvo of Berwyn! We are proud to hear our team was able to assist so greatly and provide you with excellent service. We will make sure to pass along the kind words to Diana! Drive safely!

Great friendly service after I had a tire blowout and had

Great friendly service after I had a tire blowout and had the car towed there. Diana was awesome in communicating the details of what was needed to fix my car. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for reviewing Keystone Volvo of Berwyn! We are thrilled to see that Diana and the team were able to assist you. Safe travels!

Great service on my XC40 yesterday - Jon was so friendly

Great service on my XC40 yesterday - Jon was so friendly and thorough, all work was explained and my car was ready at the requested time! Bravo!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Judi, we're thrilled to see your five-star recommendation of Keystone Volvo of Berwyn! It's fantastic to hear that Jon provided you with such friendly and thorough service on your Volvo XC40. We are glad that your car was ready right on time. Thanks for choosing us, and see you next time!

Friendly, good service, professional!

Friendly, good service, professional!! Explained what needs to be done. Time estimates were accurate. Second Volvo l purchased there. My choice for a dealer for my next car down the road….

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's nice to see you had a pleasant service experience with us! We're grateful for the opportunity to work on your Volvo and that we could provide timely and professional assistance. Your support means everything to Keystone Volvo of Berwyn and we look forward to assisting you when you're ready for that next car!

Great service

I’m a long time keystone Volvo customer. Love the cars but continue coming back to keystone because of the level of service. Always pleasant and helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Abby, we're thrilled to hear that you're a long-time Keystone Volvo of Berwyn customer! It's great to know that you love our cars, but even better to hear that our level of service is what keeps you coming back. Thank you for taking the time to share your kind words with us!

Best experience I have ever had buying a car, and that is

Best experience I have ever had buying a car, and that is saying something! Alan makes it fun and easy to buy a new car and isn't that the whole point?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We are thrilled to hear that you had a great buying experience at Keystone Volvo of Berwyn! Alan is an expert at making the process fun and easy. Thank you for sharing your positive review with us and we hope you enjoy your new car!

Consumer response

I already am!

Rich was great.

Rich was great. I had a loaner and he called with advice on what he’d recommend based on the inspection. He then texted came promptly to say the car was ready for pick up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We're over the moon Rich hit the mark with thorough communication and service! Thanks for working with us at Keystone Volvo of Berwyn for your maintenance needs. Please let us know if there's anything else we can do for you!

Quick and outstanding performance

I want to thank you, Richard, for taking my car in so quickly to check out my oil situation. You also discovered that I require replacement belts and a few additional parts that had to be replaced. Car is running smoothly and is performing just like new. Thank you for your attention to detail. Respectfully, Christine

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Christine, we're so glad our team provided quick and thorough service during your visit to Keystone Volvo of Berwyn. Thank you for taking the time to share your experience with us. We hope to work with you again down the road!

Keystone Service

The personnel I dealt with at Keystone were cordial and communicative. The inspection and service went smoothly and I would recommend the team for any service inquiries.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Keystone Volvo of Berwyn team. Drive safely, and we hope to see you back!